6624 Communications Parkway, Plano, TX 75093, United States of America
#8 of 59 hotels in Plano
Guests' ChoiceBased on 719 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
9.0
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 4, 2022
Tamika
United States of AmericaThe food was Almost the same thing every morning. A few more choices would have been great. Nothing more to complain about it was a pretty good hotel.
Breakfast was okay not anything to brag about. Boiled eggs was freezing cold. Oatmeal was gross other food items was good. I loved the friendly staff!
Stayed in July 2022
Reviewed: July 31, 2022
Jazmine
United States of Americaeverything was great.
clean and friendly staff.
Stayed in July 2022
Reviewed: July 30, 2022
Terri
United States of Americabeds were too hard. breakfast was not great and closed too early.
staff was great!
Stayed in July 2022
Reviewed: July 29, 2022
John
United States of AmericaNothing.
clean, quiet, close to food and work. Super nice staff.
Stayed in July 2022
Reviewed: July 28, 2022
Mayur
United States of AmericaEverything
Everything was good
Stayed in July 2022
Reviewed: July 26, 2022
Francesca
United States of AmericaEverything was PERFECT!!
The property is quietly tucked away, yet closely accessible to the freeway. The front staff was VERY nice and hospitable which made the stay welcoming.
Stayed in July 2022
Reviewed: July 26, 2022
Karen
United States of AmericaComfortable beds, friendly and helpful front desk, cleanliness, location.
Stayed in July 2022
Reviewed: July 25, 2022
Shambereka
United States of AmericaNo complaints!
Breakfast was great! Staff was very nice! Very clean hotel! Great stay for my family. We really enjoyed the pool.
Stayed in July 2022
Reviewed: July 23, 2022
Amy
United States of AmericaHaving someone barge into our room uninvited that first evening we got there was not appreciated as I had been changing and had to drive for cover. Maid made a mistake. They didn't speak English so couldn't tell what their issue was. English should be required so they can communicate with guests. This is America not Mexico. No tip for the maids because of the mistake. But everything else was good.
Front desk people were very helpful. And breakfast was good.
Stayed in July 2022
Reviewed: July 23, 2022
Courtney
United States of Americaloud vibration noise in the middle of the night and footsteps loud above me
nice clean and breakfast
Stayed in July 2022
Reviewed: July 23, 2022
Boy
United States of AmericaLocation and reasonable price.
Stayed in July 2022
Reviewed: July 22, 2022
Amanda
United States of AmericaStaff front desk Ms. Tina was wonderful check in and check out was awesome, she is very friendly and very helpful absolutely loved her personality!!!
Stayed in July 2022
Reviewed: July 21, 2022
Ahmet
United States of Americathe smell in the room.
In general it was very clean hotel except the smell when you first entering the door.
Stayed in July 2022
Reviewed: July 19, 2022
Roxanne
United States of AmericaWe did find only one roach but it was no biggie.
It was super clean and very quiet. Great location.
Stayed in July 2022
Reviewed: July 19, 2022
Daren
Abkhazia, GeorgiaWhat I didn’t like about the property was the room had a few issues. Nothing majors per se, but things that could be fixed and made to be more presentable. I wished I would have taken photos, but I’m not that guy.
I like the fact that it was kind of hid and in a quiet location, yet accessible to most anything in a timely manner.
Stayed in July 2022
Reviewed: July 18, 2022
Marcia
United States of Americathe breakfast choices were not great, powder eggs, ran out of cereal and same choices every day need to really up their game!!!
the rooms, lobby, breakfast area all very well kept!
Stayed in July 2022
Reviewed: July 17, 2022
Ashley
United States of AmericaThey were very accommodating and we enjoyed our stay!
Stayed in July 2022
Reviewed: July 16, 2022
Vipin
IndiaBig spacious room, comfortable. Good breakfast, friendly staff.
Stayed in July 2022
Reviewed: July 15, 2022
Beverly
United States of AmericaModern decor, updated and clean rooms, awesome shower, high sink counter, bathroom supplies, plenty of towels, fitness room, lots of choices for breakfast, friendly and helpful staff!
Stayed in July 2022
Reviewed: July 14, 2022
Lori
United States of AmericaExcellent place to stay!
Stayed in July 2022
Reviewed: July 14, 2022
Krystal
United States of AmericaI know they are about to renovate, and are probably going to fix the little things, but some sort of shade by the pool would make a world of difference. This room is an accessible room, so it makes sense that the mattress would be extra firm. It was too firm for me, but I get it.
I like the staff the most… I thought customer service was dead until I came here. The room was clean dead silent. Texas. Shaped. Waffles.
Stayed in July 2022
Reviewed: July 11, 2022
Gwen
United States of AmericaEverything was great
Location
Stayed in July 2022
Reviewed: July 11, 2022
Brianna
United States of AmericaThere could’ve been more towels. We had to ask multiple times for towels.
The location and the room.
Stayed in July 2022
Reviewed: July 10, 2022
Hamza
United States of AmericaPerhaps not an issue caused by the hotel and may be on behalf of Booking.com but I checked out a day early and was still charged the full amount even though I received an email with the reduced price. I asked the front desk and they said they’re unable to fix the charge since it was made on Booking.com but I use this app exclusively for all of my hotel stays while traveling and have left earlier than planned in many hotels without issue. It seemed to be a problem here so not sure what happened but the team is generally friendly.
It’s in a quiet location within Frisco and the rooms are always well-kept and maintained. I stayed here twice over the span of a month.
Stayed in June 2022
Reviewed: July 7, 2022
Wesley4024
United States of AmericaFriendly staff, extremely nice facility
Stayed in July 2022
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