1777 Burrstone Road, Utica, NY 13413, United States of America
#4 of 15 hotels in Utica
Guests' ChoiceBased on 542 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
9.0
Value for money
8.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Khowessah
CanadaDated. No staff on front desk. Door lock was broken.
Central.
Stayed in April 2024
Reviewed: May 14, 2024
Tauna
United States of AmericaCould use some maintenance around the halls/building. Feels outdated
Clean, fine for the price, basic
Stayed in April 2024
Reviewed: May 1, 2024
Chris
United States of AmericaPrice
Stayed in April 2024
Reviewed: April 29, 2024
Ronald
United States of AmericaThe first room I was in had a leaking sink. A relative who was in a room on the first floor had the same issue. Both of us were moved to other rooms.
The breakfast and location were excellent. I would stay there again.
Stayed in April 2024
Reviewed: April 29, 2024
Tammy
United States of AmericaSaw a few bugs on the walls, our shower head was horrible. But it was a great stay!!
Convenience to Stanley Theater and restaurant on the premises.
Stayed in April 2024
Reviewed: April 25, 2024
Thomas
United States of AmericaRestaurant on site. Quiet and comfortable room.
Stayed in April 2024
Reviewed: April 15, 2024
Amanda
United States of AmericaThe water pressure in the shower was less than ideal. It took me twice as long as it usually does to wash/condition my hair. There weren't that many accessible outlets for phone chargers.
The staff were pleasant and accommodating. They answered all of our questions and never seemed like it was a chore. The breakfast was ok. The room was a good size and appeared clean. .
Stayed in April 2024
Reviewed: April 15, 2024
Buck
United States of AmericaThe restaurant, The Beer Garden, wasn't a beer garden. Only fair selection. Didn't check food or stay because....Was very smokey(cigs) from folks standing outside smoking w the exit doors open. Music was incredibly loud-very off-putting atmosphere for hotel guests. The locals shooting pool were prob fine w it. Staff at front desk very apologetic and rec. some other places to eat fairly close by. Gorgio's was wonderful. The included breakfast the next morning was ok, pretty standard fare.
Was a very quiet location.
Stayed in April 2024
Reviewed: March 25, 2024
Kathleen
United States of AmericaNothing
Helpful and friendly staff, suite rooms are comfortable and updated, good breakfast
Stayed in March 2024
Reviewed: March 2, 2024
Elizabeth
United States of AmericaBreakfast hours during the week was from 6:00 - 9:00 I wish they were the same as Saturday and Sunday which was from 7:00-10:00
Breakfast was good scramble eggs, sausage, bacon also Belgian waffles you make yourself. Dining room at night was opened at 4:00pm for dinner everything was wonderful. We enjoyed our stay. We probably will be back in the summer for a week stay.
Stayed in February 2024
Reviewed: February 25, 2024
Althea
United States of AmericaThe exercise room. Only 1 treadmill was working.
Breakfast and the comfort of the room.
Stayed in February 2024
Reviewed: February 19, 2024
Alysha
United States of AmericaNothing to report here
Clean! The staff was great! And the atmosphere was fun! Would return for sure maybe when the weather is nice and the pool is open ❤️👍👍👍
Stayed in February 2024
Reviewed: February 2, 2024
Joseph
United States of AmericaMy room was cold but was switched to another but had to wait a while before room was warm enough to take a bath After a long drive and Two business meetings all we wanted was to take a bath and go to bed
The property was clean and convenient for our short stay
Stayed in January 2024
Reviewed: January 23, 2024
Theresa
United States of AmericaNot enough charging spots
Staff was very pleasant and helpful
Stayed in January 2024
Reviewed: January 11, 2024
K
United States of AmericaThe juke box in the restaurant was too loud. Seating in the restaurant could be a bit better (especially for older people)
Good. breakfast. Location was a little off the highway but not too bad.
Stayed in December 2023
Reviewed: November 17, 2023
Jamie
United States of AmericaOld- need updates. Especially the bathroom and doors
Location
Stayed in November 2023
Reviewed: October 20, 2023
Sunkyung
United States of AmericaIt could have been nicer if there is free service of one bottled water .
Reasonable choice of foods Clean environment Space room
Stayed in October 2023
Reviewed: October 15, 2023
Nancy
United States of America1) the breakfast was terrible. Better to offer less variety with more quality. The coffee was awful and weak so I used the Keurig coffee in the room instead. The best part of the breakfast was the oatmeal sad to say. Also the location of the "reading lamps" on either side of the nice large bed did NOT provide any light for anyone trying to read in bed. I had to use a electronic light I'd brought with me. The entire lighting for the room was inadequate. For such a big comfortable bed please add adequate read in bed lights on at least one side!
Stayed in October 2023
Reviewed: October 12, 2023
Kip
United States of AmericaThe air in the room was so dry due to the heat. Just not used to that.
The room was really nice. Breakfast was great, and the staff is so friendly.
Stayed in October 2023
Reviewed: September 29, 2023
Cavalier
United States of AmericaEverything was great
Comfortable room. Nice staff.
Stayed in September 2023
Reviewed: September 21, 2023
Andrea
United States of AmericaLocation!! Location!! Location!! breakfast was hot and fresh. There is a little brewery/bar that had karoekee, pool.
Stayed in August 2023
Reviewed: September 19, 2023
Helen
CanadaChef on hand to make omelette, Fresh fruit or fruit salad available
Breakfast was adequate for stated standard
Stayed in September 2023
Reviewed: September 18, 2023
Paul
United States of AmericaMy room was so far away from elevator. Elderly and Had to walk quite a distance to my room
Stayed in September 2023
Reviewed: September 17, 2023
Anne
United States of AmericaGreat breakfast Most comfortable bed and sheets !!
Stayed in September 2023
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