Na

The price.

Stayed in October 2023

There were parts of the room that were not cleaned very well..like they didnt want to spend the time to do it properly

The quiet

Stayed in October 2021

Needs to update A.C

Comfy beds

Stayed in April 2021

Management. Or whoever that checked me in and out, it was the same person. Management was rude and not helpful. Very horrible experience and told me my money will not be returned to me on the card I gave. It will be refunded, According to Management on a card that is not mines. Plus, they charged me more more than what booking said I will be paying.

Stayed in May 2024

The management acting hostile and constant fire alarm going off because of testing but when I cooked and it went off she terminated my lease

Nothing rooms are dirty staff is very rude

Stayed in May 2024

InTown canceled our reservation even though I followed the directions from Booking.com to contact the property. I tried calling and I messaging (more than once) to let them know our flight came in at 10pm, past the time of check-in and I was concerned about getting in. They never responded. When we arrived at 11:30pm we were locked out, had to find a different place to stay, and the next day we were told they cancelled our reservation because we didn't show up during check-in. They said that they never saw my communication through booking.com. Now Booking.com nor InTown Suites will take responsibility. I've tried talking to customer service through Booking and I was given an email to submit my situation. The email doesn't work. As a backup we had to stay at Sleep Inn. Again, I went through Booking to reserve our stay. Booking is charging me more than what Sleep Inn has printed on my receipt. I've gotten no response when I message customer service about this. I will never use Booking.com again.

Stayed in July 2022

The room was much smaller than advertised. The floor was dirty. The room smelled like weed. There was police and paramedics that showed up close to our room to take care of some sort of altercation. When the bathroom fan was on it brought in the smell of cigarettes. We were required to pay to use the laundry facilities on top of paying for the room. The room was muggy despite the use of the air conditioning unite on high. Many patrons were smoking outside of their rooms. Frequent yelling, cursing and verbal fights outside the room.

The lady at the front desk was nice and helpful.

Stayed in October 2021

The room was INFESTED WITH FLEAS. None of us have any pets so they came from the room

Nothing.

Stayed in September 2021

Cheapest weekly lodging in the area. Advertised rooms and facilities were upgraded. Found that some upgrades done, but overall room lacked... no cookware, utensils, unable to get fresh towels after several days use; towels thin, laundry facility vending ripped off money. Checked out and no one was available in office to turn in key to... left it in the room.

Cheapest weekly lodging in the area. Advertised rooms and facilities were upgraded. Found that some upgrades done, but overall room lacked... no cookware, utensils, unable to get fresh towels after several days use; towels thin, laundry facility vending ripped off money. Checked out and no one was available in office to turn in key to... left it in the room.

Stayed in September 2021

This review is hidden because it doesn't meet our guidelines.

Rhonda, the day time registration manager, is abrasive. She demanded that I put on a mask to enter the registration area yet she allowed other employees to enter the same area without wearing their masks properly, their mask was wrapped around their neck and did not cover their mouth or nose. On a 2nd encounter with Rhonda she accused me of being rude to the cleaning service. As before Rhonda was abrasive from the start of the encounter. I was not rude to any of the staff during my stay at the hotel. The encounter with the cleaning employees was only asking why they had skipped my room on the day it was scheduled to be cleaned. No message was left either by phone or a note posted to the door to explain why the room was not going to be cleaned. My conversation with the cleaning crew only consisted of arranging to have clean linen dropped off so I could change the bedding. I was not rude at any time with the staff. Also the ac unit needs to be replaced as it is old and leaks. The first 3 or 4 days the carpet was wet, not damp, wet! This was reported when I noticed the ac unit was leaking. No indication was left as to wether any one had entered the room to look or attempt to repair the ac. The ac unit was still dripping water 3 weeks after it was reported leaking.

The location as it is close to work.

Stayed in September 2021

I was very pleased with the staff and the accommodations on the inside and outside very pleasant great place to stay I would recommend it to anyone

Stayed in August 2021

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in April 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in May 2021

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Stayed in May 2024

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Stayed in March 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2024