3635 Express Drive North, Islandia, NY 11749, United States of America
#2 of 2 hotels in Islandia
Guests' ChoiceBased on 1033 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
7.8
Staff
8.5
Value for money
7.8
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Jamila
United States of AmericaWe weren't aware of the construction going on in the back of hotel of our room.
The food and drinks at Bistro 58.
Stayed in May 2024
Reviewed: May 11, 2024
Dennis
United States of Americanothing bad to say at all
I felt very safe
Stayed in May 2024
Reviewed: May 10, 2024
Timothy
United States of AmericaNo complaints
It was clean, comfortable and the food was good. I would definitely stay there again.
Stayed in May 2024
Reviewed: April 26, 2024
Chandra
United States of AmericaOlder front desk lady was somewhat rude and extremely not listening and very slow
The establishment was fun
Stayed in April 2024
Reviewed: April 25, 2024
Rosemarie
United States of Americaclean room, valet parking
Stayed in April 2024
Reviewed: April 25, 2024
Robert
United States of AmericaWould have liked a more private, high end restaurant. Parking lot was overcrowded. Gaming is only electronic, no live dealers.
Nice and clean room. Good service at the bar and restaurant.
Stayed in April 2024
Reviewed: April 7, 2024
Andrea
United States of AmericaRoom very dated…could definitely use a revamp!!
Requested high room & received it!!!
Stayed in April 2024
Reviewed: April 1, 2024
Natasha
United States of AmericaI wished it had another restaurant in the hotel since it's so big or another Cafe with more options. They should have offered Breakfast for the amount of money you are paying to stay there and gamble.
They had valet parking
Stayed in March 2024
Reviewed: March 25, 2024
Chandra
United States of AmericaShowing id every single time going in and out Going thru security for everything
Convenient
Stayed in March 2024
Reviewed: March 1, 2024
Teri
United States of AmericaThe lady that works the coffee stand in the morning was not so friendly in fact she never smiles and seems to not like her job. We stayed for there days too and seriously wanted to drive somewhere else to get our coffee and bagels.
The front desk staff, front security and managers were very friendly! Jose the waiter downstairs so amazing and very informative and friendly!!!!
Stayed in February 2024
Reviewed: February 25, 2024
Clementine
United States of AmericaJake 58 definitely needs a gym . If you like to gamble I think the electrical thing is too much. They need the real tables.
Please pretty good. The food is decent. The people are very helpful when you need to know something.
Stayed in January 2024
Reviewed: February 16, 2024
Emmanuel
United States of AmericaRunny bathroom, the noise all night, and there was no hot water at all.
The bed was so comfortable
Stayed in February 2024
Reviewed: February 13, 2024
Warren
United States of AmericaThe only thing I didn’t like about the hotel was that there wasn’t an ice machine on every floor. I also don’t like the fact that there’s no microwave inside the room.
I love the room. It had a beautiful view of the casino outside the window. Very comfortable clean.
Stayed in February 2024
Reviewed: February 6, 2024
Jay
United States of AmericaOTB was a joke..
Front desk awesome Check in perfect Food excellent
Stayed in January 2024
Reviewed: January 14, 2024
Melissa
United States of AmericaNo free breakfast
Location
Stayed in October 2023
Reviewed: January 5, 2024
Yvonne
United States of AmericaGreat last minute deal
Stayed in January 2024
Reviewed: January 3, 2024
Warren
United States of AmericaI don’t like that. I have to leave the floor to get ice. There should be an ice machine on every floor.
I thought it was nice. Very comfortable.
Stayed in January 2024
Reviewed: January 3, 2024
Christine
United States of AmericaVery nice stay we had! Gambling and able k get a cocktail!
Stayed in December 2023
Reviewed: January 2, 2024
Christopher
United States of AmericaThe rooms need to be upgraded
Location
Stayed in December 2023
Reviewed: December 31, 2023
Stan
CanadaLocation
Staff was amazing
Stayed in December 2023
Reviewed: December 27, 2023
Rebecca
United States of AmericaCouldn’t cash my winnings in before leaving because ticket machine was “broken”; parking was horrendous- sometimes had to drive around parking lot up to 20 min to wait for someone to leave casino- should have a spot just for people at hotel ; very expensive to eat and drink - ie $14 for a regular vodka and lemonade
Clean and comfortable
Stayed in December 2023
Reviewed: December 24, 2023
Carla
United States of AmericaNo coffee maker in room but you could go downstairs and get free coffee. Ice machine broken on floor. Room very clean and bed comfy. Staff very helpful and nice. Let us stay for late checkout but didn’t charge extra.
Stayed in November 2023
Reviewed: December 13, 2023
Gloria
United States of AmericaBed was a little soft and saggy.
Location and casino
Stayed in December 2023
Reviewed: November 21, 2023
Debra
United States of AmericaIts a casino and there was only outside smoking section
It was a fun and safe atmosphere and staff friendly.
Stayed in November 2023
Kielce, Poland
Neaño, Spain
Florianópolis, Brazil
Cerea, Italy
Le Villard, France
Dubrovnik, Croatia
Istanbul, Turkey
Hat Yai, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content