777 Isle Of Capri Blvd, Waterloo, 50701-9299, United States of America
#9 of 16 hotels in Waterloo
Guests' ChoiceBased on 250 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.8
Staff
8.1
Value for money
7.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 8, 2024
Horton
United States of AmericaCouldn't sleep on those pillows Very uncomfortable. No lotion
Good food clean
Stayed in April 2024
Reviewed: March 19, 2024
Nicole
United States of AmericaOur room was clean including the bed however when they cleaned our room they forgot to empty the trash. We would have stayed longer if the prices for Friday & Saturday evening had been more reasonable. Our 3 night stay was the same price as if we had only stayed Friday night.
Beds & pillows were very comfortable. The pool area was very nice. The staff was all super helpful & very friendly.
Stayed in March 2024
Reviewed: March 3, 2024
Martin
United States of AmericaBathroom wasn’t clean, water wasn’t hot. None of the ice machines were working.
Stayed in March 2024
Reviewed: February 4, 2024
Michael
United States of Americawater pressure, shower , shower head wasn’t putting out enough water
clean , safe, relaxing
Stayed in February 2024
Reviewed: January 7, 2024
Bridget
United States of AmericaBed was too firm, and carpt needs replaced. LemonTree Flooring could replace it cor cheap. Local owned
Nice bathroom comfy pillowz
Stayed in January 2024
Reviewed: January 3, 2024
Bret
United States of AmericaThe room and floor smelled like cigarettes
The pool
Stayed in December 2023
Reviewed: December 7, 2023
Steve
United States of AmericaRoom dirty Carpet is ratty, gross for $243 night
Casino
Stayed in December 2023
Reviewed: November 7, 2023
Kelvin
CanadaNo place for breakfast in the morning just a muffin place
Stayed in November 2023
Reviewed: September 29, 2023
Vicki
United States of AmericaWell the room was fairly clean lots dust under furniture needs a carpet clean for sure we were in 428 for example
Food choices were fair food was fair like see buffet again or better food choices from others said was good back when
Stayed in September 2023
Reviewed: September 11, 2023
Lee
United States of AmericaNo breakfast
Stayed in September 2023
Reviewed: August 14, 2023
Gary
United States of AmericaThe WiFi connection wasn't good. The pillows weren't made of good quality.
The location was excellent. Would've liked a Cafe for breakfast. Everyone was really friendly. The rooms were very nice.
Stayed in August 2023
Reviewed: July 25, 2023
Rachel
United States of AmericaBest part about our stay was the Hidden Pizza restaurant. Very good pizza!
Stayed in July 2023
Reviewed: July 21, 2023
Teresa
United States of AmericaComplimentary breakfast
Didn't have any breakfast
Stayed in July 2023
Reviewed: June 22, 2023
Hannah
United States of AmericaOur shower hadn't been cleaned. Chunks of hair were on the wall. I showed the front desk. They offered to clean it but we were leaving. It was gross.
Sandwiches offered to purchase. Good and quick.
Stayed in June 2023
Reviewed: June 6, 2023
Ignatius
United States of AmericaMachines were tight.
All was good.
Stayed in May 2023
Reviewed: May 29, 2023
Marián
SlovakiaVery poor fitness room
No Breakfast
Stayed in May 2023
Reviewed: May 28, 2023
Jennifer
United States of Americaexpensive for the facilities restaurant closed early for a Saturday night.
clean, convenient for travel
Stayed in March 2023
Reviewed: May 20, 2023
Janet
United States of AmericaMore coffee and continental breBkfast
There was no breakfast offered. One was expected at booking and confirmed upon arrival.
Stayed in May 2023
Reviewed: May 19, 2023
Lola
United States of AmericaThe bed was not comfortable they needed to update the mattress it was wore down.
The area I was in was fine I had no problems, it was comfortable and the area was very clean
Stayed in May 2023
Reviewed: May 14, 2023
Matt
United States of AmericaNo tub kinda was lame . Swimming pool was cold and deep for kids. No coffee in the room made it hard to gamble for long periods
Bed was nice and blankets were good . Bathrooms were clean !
Stayed in May 2023
Reviewed: May 12, 2023
Matilda
United States of AmericaVery little water pressure
Room was big, bed was very comfortable and the food was great
Stayed in May 2023
Reviewed: April 27, 2023
Kinsbury
United States of AmericaDrink prices while gambling were horrendous!
Just a couple days away to relax. Everything was great!
Stayed in April 2023
Reviewed: April 23, 2023
Ciha
United States of AmericaThere's not coffee maker in the room or a microwave to heat up leftovers. 😞
Nice to get a discount on a Friday night when it was an impromptu visit.
Stayed in April 2023
Reviewed: March 31, 2023
Jean
United States of AmericaNo breakfast
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content