2318 North Highland Avenue, Jackson, TN 38305, United States of America
#29 of 29 hotels in Jackson
Guests' ChoiceBased on 93 hotel reviews
3.9Cleanliness
5.1
Comfort
5.1
Location
5.7
Facilities
5.1
Staff
6.1
Value for money
5.2
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 26, 2024
Latonya
United States of AmericaPrice
Quite
Stayed in January 2024
Reviewed: July 26, 2023
Cooper
United States of AmericaI think they should maybe knock off $10 since breakfast not available. Get rid of old vending machines in front.
It was accessible to the interstate. They had waffle house next door to get breakfast. Shopping mall and Kroger within a mile. Got enough rest to continue my trip!
Stayed in July 2023
Reviewed: July 4, 2023
Pat
United States of AmericaWas a jet tub but to shower very high step
No ac in the lobby the restroom was out of order looked unclean with no water so we left early to eat elsewhere
Stayed in June 2023
Reviewed: June 7, 2023
Brown
United States of AmericaAir did not cool properly, mattresses on bed was very uncomfortable, towels were dingy
Location and it was quiet
Stayed in June 2023
Reviewed: January 1, 2023
Brown
USACouldn't control air or heat on room. No buttons on unit to even begin to see how to control. Trouble with microwave due to socket or cord. For the price bed linen and sheets should be replaced as well as towels. Always dingy looking towels
Stayed in January 2023
Reviewed: October 16, 2022
Brown
United States of AmericaWe stayed in 102 the bed was not comfortable,the air does not work n poor plumbing. For $86.06 the stay should have been exceptional
Stayed in October 2022
Reviewed: November 20, 2021
Sheena
United States of AmericaSeemed to have more traffic than just the guests &, I'm guessing, residents.... As if something were being sold.... Illegally....
It was very laid back, the guy at the front desk was very polite & helpful & they called to make sure I was still going make it.
Stayed in October 2021
Reviewed: October 1, 2021
Mel
United States of AmericaSmell n room had to wait for hot water to work
Location
Stayed in July 2021
Reviewed: May 10, 2024
Stasha
United States of AmericaPrepaid for my room and they gave it away and I arrived at like 9pm. Keep in mind I did this two nights in a row and the second night they got greedy and gave away my room and it was paid for and I had just booked the room at like 6pm and got there a few hours later. Now I’m having to fight for a refund
Nothing
Stayed in May 2024
Reviewed: May 1, 2024
Keosha
United States of AmericaIt had bedbugs and the tv did not work
Nothing
Stayed in April 2024
Reviewed: April 23, 2024
Tif86
United States of AmericaThe property is very unsafe there was no safety lock on the door. The windows and walls are super thin. There is no being safe at this property. The owner does not care if you feel safe or not. We didn't even stay we were in the room no longer than 5 minutes and we left. The room was very dirty, smelled like a dirty ashtray, 2 crusty towels in the bathroom, outlets hanging off the wall, burn marks on top of the comforter, dirty sheets & mattress cover, a dirty chair that must have been used outside with the smell of urine and stains on it was in the room. People in the next room yelling and screaming at each other. People in the parking lot watching us take our bags out of our car and just being very suspicious.
There is absolutely nothing to like about this property!
Stayed in April 2024
Reviewed: March 18, 2024
Cecil
United States of AmericaThe first room we went into which was 117 heat didn't work, and a broken window the second room, room was nasty and dirty smell just like a dogs just walk out of there bathroom dirty no lights where the sink and the one by the bed dirty behind nightstand and the floors nasty dog hair on the floors. Just nasty very disappointing. And even the bed smell just like dogs.
Nothing the parking lot folks was standing all out sitting on folks cars mines was one of them being sit on. It was just nasty and noises. No peace and quite at all. Never again will I go there
Stayed in March 2024
Reviewed: March 4, 2024
Willden
United States of AmericaBroken fire alarm, no knob on bathroom door. No towels. Looked like it had been used as a druggie room.
Nothing. Filthy
Stayed in March 2024
Reviewed: February 12, 2024
Corgnell
United States of AmericaHearing the traffic 0
The privacy
Stayed in February 2024
Reviewed: January 29, 2024
Love
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 28, 2023
Jessica
United States of AmericaThe room was so dirty. There was mold. I switched between 4 rooms before actually being given a room that didn’t smell like cigarettes. The floors were disgusting. Turned your feet black immediately. There were cigarette holes in the bed blanket. And stains all over the sheets. Even the shower was gross. The sink poured water out the bottom, which they used a trash can for. The mini fridge didn’t work. The A/C wasn’t very cold.
The staff was friendly.
Stayed in September 2023
Reviewed: September 15, 2023
Joseph
United States of AmericaWorst - the cloying, choking, overwhelming odor of air freshener of some kind. Made it hard to breathe and made one wonder what they were trying so hard to disguise. 2nd worst - There was mold growing inside the a/c and heat unit. 3rd worst - bathroom door had no handle or hardware, and could not be closed because of the uneven floor. The toilet seat was broken and unstable. The lampshades were stained and ripped, some of the furniture had obviously been chewed on. The telephone had no connection to the phone lines and the there was no cord from phone to handset. There was no ice available.
There was no breakfast mentioned or provided. The location (close to the interstate) is fine.
Stayed in September 2023
Reviewed: August 28, 2023
Willie
United States of AmericaIt could have looked like the picture
Nothing the place didn't look anything like photos. Didn't stay there after seeing the room and it didn't look like the picture.
Stayed in August 2023
Reviewed: July 30, 2023
Lynda
United States of AmericaNothing
No door knob on bathroom No coffe maker no coffe or breakfast Office locked sheets stained bed was very uncomfortable Room filthy
Stayed in July 2023
Reviewed: July 13, 2023
Wenzler
United States of AmericaRoom on 2nd floor only stairs you can use to get it it are so rusted that when you step on them pieces were falling through down to the ground floor...Lady at front desk was rude when I checked in..She had her TV blaring and I had to stand there for a minute and wait for her..Her first words to me were what do you want..I told her I had a reservation and she rolled her eyes and turned her TV down then slammed the remote down...Took her 20 minutes to find my reservation...and kept looking back at her TV watching it...She got upset over the price I reserved the room for... This room was not worth what I paid ...The rooms are Half painted with paint peeling off the doors and walls. The bathroom door doesn't even shut...
Hot water lasted in shower
Stayed in July 2023
Reviewed: July 3, 2023
Steve
United States of AmericaThis room was the worst I’ve stayed at. Cigarette burns and holes in all of the comforter and sheets, stains on all the towels, chipped wood and stains on the door and walls, ceiling missing in parts. I slept with my clothes on it felt so unsanitary and almost went elsewhere but sucked it up and stayed. Sketchy area too. Glad nothing was stolen out of my car or broken into. This place should be torn down.
Friend desk lady was nice.
Stayed in July 2023
Reviewed: May 19, 2023
Ginger
United States of AmericaOur room smelled like pot.. This hotel I very scary and they won’t give refunds!
Stayed in May 2023
Reviewed: April 1, 2023
Cassandra88
United States of AmericaLinens need to be updated
The jacuzzi rooms are the best rooms this place has to offer.
Stayed in March 2023
Reviewed: March 27, 2023
Sherry
United States of AmericaPeople up stairs was up all weekend running around and food left in there you could see out side at the bottom of door left
Jacuzzi
Stayed in March 2023
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