12222 New York Ranch Road, Jackson, CA 95642, United States of America
#2 of 5 hotels in Jackson
Guests' ChoiceBased on 385 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
9.1
Value for money
8.3
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Leobardo
United States of AmericaVery Nice
Everything 😃
Stayed in May 2024
Reviewed: April 29, 2024
Gary
United States of AmericaWe are NON_SMOKERS, so the smoky atmosphere in the Casino and Cafe was a downer for us. Do not understand why there is not a smoke-free restaurant on the property. We were told that the main restaurant on floor above casino is smoke-free, but to access the elevator to the restaurant you must walk through the entire smoke-filled casino.
Dinner at Maragaret's Cafe in the Casino. Service and food were excellent.
Stayed in April 2024
Reviewed: April 29, 2024
Roxanne
United States of AmericaJust the layout of the parking garage to get to the hotel on level 3 only . Could hear noises coming from hallways
Clean and friendly staff
Stayed in April 2024
Reviewed: April 14, 2024
Gianna
United States of AmericaNo complaints.
Location was perfect for our ski trip to Kirkwood. Hotel room was spacious and comfortable. Breakfast was good, sausage and pancakes were tasty.
Stayed in April 2024
Reviewed: April 13, 2024
Jeanine
United States of AmericaDidn't have breakfast. But thought the place was clean and a fun place to hang out.
Stayed in March 2024
Reviewed: April 7, 2024
Patty
United States of AmericaNo lounges to sit and play slots and watch some sports.
Facility was very clean. The staff was exceptional, friendly and helpful. All around a great time.
Stayed in March 2024
Reviewed: March 18, 2024
Kaila
United States of AmericaWould have liked to see a water refill station in the hotel rather than bottled water. We like to travel with our hydroflasks. It was kind of a hassle having to ask for water bottles or walk over to the casino to fill up.
I love the complimentary water, coffee and tea for the room. It’s nice to have some bedtime tea, and coffee right when we woke up.
Stayed in March 2024
Reviewed: March 4, 2024
Howard
United States of AmericaHotel in separate building from Casino.
Clean and lots of free space.
Stayed in February 2024
Reviewed: March 1, 2024
Melvin
United States of AmericaI the service that describe the deceive.
No
Stayed in February 2024
Reviewed: February 19, 2024
Martin
United States of AmericaWinning more money, LOL
Breakfast very good service very professional
Stayed in February 2024
Reviewed: February 19, 2024
Marissa
United States of AmericaCute hotel rooms
Stayed in February 2024
Reviewed: January 16, 2024
Dan
United States of AmericaNothing comes to mind - all expectations met
Everything was good, enjoyed the food an our stay
Stayed in January 2024
Reviewed: December 24, 2023
Rosamaria
United States of AmericaIf can offer bell services with luggage to guests rooms
Breakfast was really good . Location was perfect.
Stayed in December 2023
Reviewed: December 6, 2023
Brenda
United States of AmericaThe fact that it had a shuttle to go from casino to hotel
Stayed in September 2023
Reviewed: November 21, 2023
Susan
United States of AmericaThe dining in the casino was below par. The steak house was closed so we did not eat there I was expecting a better food option. Probably accustomed to the are at Atlantic city or Vegas. First time to this location.
The entire experience met expectations. Parking for the hotel was great. Room was spacious for 2 people. Loved the step in shower. Room temperature was comfortable.
Stayed in November 2023
Reviewed: November 19, 2023
Thomas
United States of AmericaOk
Ok
Stayed in November 2023
Reviewed: November 14, 2023
Sur
United States of AmericaThe drive to the location was beautiful. Love the setting.
Stayed in November 2023
Reviewed: November 6, 2023
Lauren
United States of Americafurnishings were sparse
We wanted to go wine tasting nearby and this was the only reasonably priced accomodation that suited our needs. The area is very spread out and we didn't want to stay far away when tasting wine. Our room was basic and clean and quiet and includes free parking in the lot. You can go over to the casino easily and have dinner (pricey) or a drink. Overall it is a basic hotel room that gets the job done in an area where there aren't many options.
Stayed in October 2023
Reviewed: October 17, 2023
Meyer
United States of AmericaKey card. Had trouble getting the door open
Big room, very clean, loved the balcony!
Stayed in October 2023
Reviewed: October 16, 2023
Jodi
United States of AmericaNothing
Very clean and a great value. Friendly helpful staff.
Stayed in August 2023
Reviewed: October 16, 2023
Benjamin
United States of AmericaWish there was a microwave in the room. Found a few maintenance items that needed to be addressed. How do you heat up your leftover food.
Place to stay next to the casino. Had restaurants close by.
Stayed in September 2023
Reviewed: October 11, 2023
Elizabeth
United States of AmericaWe are never disappointed when we stay at the Rancheria.
Stayed in October 2023
Reviewed: October 9, 2023
Walls
United States of AmericaTHE PRICE WAS THE MOST EXPENSIVE IN THE AREA- THERE IS SOME JUSTIFICATION FOR IT BEING MORE OF A RESORT THAN A HOTEL. THERE IS ACCESS TO RESTURAUNTS IN THE CASINO- BUT A BIT FAR FROM TOWN. ALSO I DIDNT HAVE MY KIDS THIS TRIP BUT IF I DID I DIDNT SEE MUCH FOR THEM TO DO OTHER THAN A POOL.
I TRAVEL RARELY DUE TO A BACK ISSUE WHEN SLEEPING ON FIRM MATTRESSES. I WAS VERY WORRIED ABOUT MY STAY THERE AS I TYPICALLY DONT SLEEP- HOWEVER THE BED WAS NOT AS FIRM AS OTHER HOTELS IN THE AREA THAT IVE STAYED AT- SO THANKFULLY I DIDNT SLEEP TO POORLY- STAFF WAS SUPER FRIENDLY. EVERYTHING WAS ORGANIZED WELL- ROOM WAS VERY CLEAN- I GOT A ROOM ON THE CORNER SO I HAD A HUGE BALCONY TO MYSELF. OVERALL VERY PLEASED.
Stayed in October 2023
Reviewed: October 8, 2023
Sharon
United States of AmericaNothing
Felt very secure walking bridge by myself to the casino and later back to my room
Stayed in October 2023
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