1817 James Avenue, Miami Beach, FL 33139, United States of America
#27 of 202 hotels in Miami Beach
Guests' ChoiceBased on 781 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
9.3
Value for money
8.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Tanajah
United States of AmericaGreat location
Stayed in May 2024
Reviewed: May 20, 2024
Harry
United KingdomNo breakfast provided
Fantastic location and staff very friendly and helpful
Stayed in May 2024
Reviewed: May 17, 2024
Jeneen
AustraliaOur welcome was a bit lacking...we weren't given much information about the hotel or the area. There was quite a language barrier at reception generally, so we hesitated to ask questions (in English).
The bed was super comfortable and the mini muffins & coffee that were available in the foyer every morning were a lovely touch. The pool and surrounds (and cocktails) were beautiful...a great way to end each day.
Stayed in April 2024
Reviewed: May 13, 2024
Cha
United States of Americalocation to the beach, restaurants, shops and to the convention center, was very close and convenient.
Stayed in May 2024
Reviewed: May 3, 2024
Vincent
United KingdomThe hotel seemed to have some sort of drainage problem and the smell of sewage in certain areas, the garderners were cutting grass and trimming the hedges making a lot of noise while we were trying to relax by the pool
We like the pool area and the location was great for easy access to South beach, the area were the hotel is situated is quiet and the staff are friendly. We like that we complimentary passes for a a beach sun lounger and umbrella
Stayed in April 2024
Reviewed: April 23, 2024
Gisele
BrazilUSB only in one side of the bed Parking very expensive I did not like breakfast place
Não
Stayed in April 2024
Reviewed: April 15, 2024
Abby
United KingdomRooms need better sound proofing, AC even when switched off could be heard from adjacent rooms!
The hotel was clean, staff friendly and perfect location for a conference at the Miami convention centre.
Stayed in April 2024
Reviewed: April 14, 2024
Nestor
AustraliaNo complaints!
Staff were very helpful and friendly, even allowed me to check in early which I really appreciated. Great location and Miami style decor. Very unique and memorable.
Stayed in March 2024
Reviewed: April 8, 2024
Robert
United KingdomBathroom could do with a little modernising and the beds were OK (not the most comfortable I've been in) but quite minor issues really
Good location and very good value for money for the area. Nice pool and outdoor type gym as well.
Stayed in February 2024
Reviewed: April 4, 2024
Sergiy
UkraineNo breakfast in this hotel - you can purchase a voucher and walk 2 blocks to cafe on duty. When you arrive, start understanding that voucher limits you with dishes selection. So - better to come and pay by menu.
Excellent location nearby State street and beach. Friendly reception. Comfortable resting zone in the lobby and outside terrasse with free tea and coffee. Bright and clean room with stylish look.
Stayed in January 2024
Reviewed: April 1, 2024
Keith
IrelandNo complaints
Hotel suprised me because it went above my expectations, it was a great hotel, with amazing staff and a great room.
Stayed in March 2024
Reviewed: March 31, 2024
Frank
United KingdomRooms are pretty small and bathroom even smaller but it was all fine
Good location, one block from Collins Ave and close to Lincoln Centre. Nice pool
Stayed in March 2024
Reviewed: March 24, 2024
Joao
PortugalThey charged me twice for the valet parking. Still waiting for the refund 😡
Location
Stayed in March 2024
Reviewed: March 23, 2024
Terry
United KingdomSome of the rooms probably need a bit of updating. They were clean but a wee bit old fashioned. The air conditioning is super loud when it’s on. I was also in room 1121 which was right next to reception so there were a lot of comings and goings outside my door.
The pool was absolutely lovely, and they provided towels at reception. There was a little pool bar that opened every day at midday. There was cold water on tap at the pool so you could refill your bottles. The staff were excellent - specials shout-outs to Carlos and Nicole for being kind/accommodating. The free coffee in the reception was a really nice touch. The beach was great with loungers/pararols and drinks service.
Stayed in March 2024
Reviewed: March 21, 2024
Magnus
GermanyOutdoor Gym.
Very friendly staff. Easy Check-In and Check Out. Private Beach Area was great!
Stayed in March 2024
Reviewed: March 19, 2024
Paula
UruguayGreat staff, they let us check in very early
Stayed in March 2024
Reviewed: March 18, 2024
Andrew
United KingdomPool was too warm, like a bath. Tbh did not try before sun had been on it all day.
Location, staff, room.
Stayed in March 2024
Reviewed: March 15, 2024
Kay
United Kingdomi could here everything in next room, and room above. No hot snacks like they used to have, only microwave snacks.
Staff very nice, voucher for sun bed on beach. Not a big hotle but perfect boutique size.
Stayed in March 2024
Reviewed: March 13, 2024
John
United Kingdomtoo many trainees at front desk- very willing and kind but not efficient!
beautiful art deco architecture and nice human scale- not too big
Stayed in March 2024
Reviewed: March 11, 2024
Livia
United States of AmericaNo amenities, time of check-in and check-out.
Clean and well located
Stayed in March 2024
Reviewed: March 5, 2024
Anne
IrelandLocation was great. Victoria was super helful!
Stayed in March 2024
Reviewed: March 4, 2024
Maria
SpainThe shower in our room was damaged, as well as some other parts of the room. It could definitely use a revamp. The Wi-fi was not good either, so if you plan to work from the hotel, is not possible.
The location is perfect. Very close to the beach and all the restaurants. You can walk anywhere. The good thing is that is not situated in the busy street so you still have the calm to sleep without any noise.
Stayed in February 2024
Reviewed: March 4, 2024
Phil
IrelandWhile I was travelling with colleagues…I had my own room and I was out on building 4…felt a little weary being out of the main building and the outside door of the block 4 was open all the time.
Lovely pool area. Great central location.
Stayed in March 2024
Reviewed: March 2, 2024
Piero
BrazilThe hotel has basically no Internet. No good for vídeo calls or download. Breakfast is not at the hotels location, and not very healthy (typical food from american diners)
I liked the room. Clean, comfortable and quality facilities all round. As well as all the people working at Pestana. Great location, many restaurants around, close to Lincoln Rd, pharmacies and 7 min walk to the beach.
Stayed in February 2024
La Freissinouse, France
Appenzell, Switzerland
Dalian, China
Camaiore, Italy
Canggu, Indonesia
Saalbach-Hinterglemm, Austria
Sedgefield, South Africa
Nha Trang, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content