Reviews of Holiday Inn Resort Jekyll Island, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
701 North Beachview Drive, Jekyll Island, GA 31527, United States of America
#11 of 11 hotels in Jekyll Island
Guests' ChoiceReview Score
Based on 1073 hotel reviews
Score breakdown
-
Cleanliness
8.0
-
Comfort
8.1
-
Location
9.2
-
Facilities
7.8
-
Staff
8.3
-
Value for money
7.3
-
Free WiFi
9.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog box-
Reviewed: April 30, 2024
A
United States of America20 Reviews2 helpful votes“Great location, rooms could be MUCH better lit”No lighting in room -- very dark. Bathroom smelled awful from the moment we checked in and did not improve. Very unsafe trying to get to our room "oceanside" after dark. Hotel does not respond to Booking.com messages or questions from the guests.
Hotel does not respond to ANY booking.com messages -- We had asked questions about the pet policy and after no answer (3 messages over 2 weeks time), we tried to cancel the reservation. No response to that request either! We sent a total of 5 messages over 3 weeks, and Booking.com agents sent two messages to cancel. NOBODY RESPONDED TO THE BOOKING AGENTS AFTER ONE WEEK!!! The hotel finally responded to us THE DAY AFTER WE CHECKED OUT. Bathroom smelled like rotten eggs from the moment we checked in, we had to keep the door closed the entire stay. No actual lighting in room -- only one dim nightstand lamp btwn the beds -- that's it -- no other light source for the entire space. It was too dark to read, re-pack, or even see the carpet clearly. Property was fine, but has ZERO lighting to get to your room safely if you pay extra for "OceanView". We really liked The Beach House restaurant nextdoor -- they were great with our two little dogs and the food was better than expected. Excellent fish and chips and Low Country Boil. Breakfast was lovely -- small buffet, but everything my husband liked was on it.
Stayed in April 2024
-
Reviewed: April 23, 2024
Rose
United States of America28 Reviews2 helpful votes“Ocean view and sounds make all of the negatives seem trivial.”The rooms aren’t cleaned very well. There are many spider webs in the corners with little spiders. The vent covers & window sills are dirty and a lot of the walls need to be washed or painted. The pool is out of commission now too.
Beautiful location with an oceanfront balcony. Amazing views & calming environment. Beds were comfortable, pillows were great, towels nice & soft. You don’t need to get in your car to enjoy the outdoors. Lots of good seating options. Great size room with many extras & great value for the price.
Stayed in April 2024
-
Reviewed: April 22, 2024
Angie
United States of America7 Reviews“Great room, beautiful view.”We requested and received a non-smoking room which was important to us since cigarette smoke triggers migraines for me. The room was great but we could not go out on our balcony due to the people under us smoking on their balcony. It would be nice if they had an entire section reserved for non-smokers.
The room was very clean and comfortable. Great location and a beautiful view of the beach.
Stayed in April 2024
-
Reviewed: April 19, 2024
Allyson
United States of America2 Reviews“We had an incredible time. I did notice some broken bottles in the room that were for hand soap and were not replaced wh”The pool water was very dirty
The location and overall property was great we loved the playground and provided access to the beach
Stayed in April 2024
-
Reviewed: April 19, 2024
Vickie
United States of America1 reviewVery GoodHow short the toilets are.
The view
Stayed in March 2024
-
Reviewed: April 17, 2024
Royanna
United States of America3 Reviews“I would definitely stay there again. Wonderful view of the ocean from my room. Very nice pool.”Liked it all
Beautiful landscape.
Stayed in April 2024
-
Reviewed: April 16, 2024
Tom
Canada1 review“Overall not to bad. Hotel dealt with most of my complaints.”Hotel under renovations and first night stay absolutely no hot water. Had to be moved to another room.
Good location.
Stayed in April 2024
-
Reviewed: April 8, 2024
Sheila
United States of America9 Reviews“I love Jekyll island will be back not sure where I’ll stay”The front staff was not very friendly , the toilet made noises. Just several small things that was inconvenient
Have always liked the property all the way back to the Wanderer. Not crazy about the beach house restaurant
Stayed in April 2024
-
Reviewed: April 1, 2024
Duane
United States of America3 ReviewsWonderfulOur room had no view of the ocean and smelled musty.
The front desk staff was friendly and accommodating.
Stayed in March 2024
-
Reviewed: March 31, 2024
Jason
United States of America2 Reviews1 helpful vote“Peaceful relaxing and plenty of fun”Close to Beach
Stayed in March 2024
-
Reviewed: March 28, 2024
Robin
United States of America7 ReviewsGoodA bit run down
great location and view; fire pits
Stayed in March 2024
-
Reviewed: March 17, 2024
George
United States of America3 Reviews“okay”Walkways were not lighted. The pool was disgusting and gross. Green and black algae everywhere. Could not see bottom of the pool. No complimentary water or coffee. Water was $3.00 and coffee was $4.00. What was advertised was not true.
Room was very comfortable and clean. Very large and a great view of the ocean.
Stayed in March 2024
-
Reviewed: March 16, 2024
Liggett
United States of America1 review1 helpful vote“Holiday inn Jekyll island”The room had a wet dog odor to it.
Excellent access to the beach out the front door. Reasonable price.
Stayed in March 2024
-
Reviewed: March 11, 2024
Beck
United States of America2 ReviewsGoodConstruction around the pool area.
Didn’t offer breakfast.
Stayed in March 2024
-
Reviewed: March 10, 2024
Sam
United States of America1 review“pleasant”Beach
Beach
Stayed in March 2024
-
Reviewed: February 26, 2024
West
United States of America1 review1 helpful voteGoodStaff at front desk
GREAT BEDS, GOOD VIEW. SO SO HELP AT FRONT DESK. RELAXING TRIP . Great place for fur babies
Stayed in February 2024
-
Reviewed: January 8, 2024
Gary
United States of America58 Reviews6 helpful votes“As above, comfortable stay, no complaints”No complaints
Comfortable bed, quiet, great location for our overnight stay, good breakfast, staff
Stayed in January 2024
-
Reviewed: December 29, 2023
Coker
United States of America5 Reviews“Great stay, very nice location, we had one issue with our faucet and the maintenance guy was there in less than 20 minut”The pool was closed and not posted on the website, dirty Adirondack chairs
Location, clean rooms, friendly staff
Stayed in December 2023
-
Reviewed: December 2, 2023
Jack
United States of America7 ReviewsGoodLocation
Stayed in November 2023
-
Reviewed: November 15, 2023
Fellner
United States of America3 Reviews“The location is great… interior so so”Dirty and outdated
Location and fire pit
Stayed in October 2023
-
Reviewed: November 15, 2023
Linda
United States of America5 ReviewsWonderfulThe room was clean. Shower clean, the only thing I have to say is, there weren't enough towels. Thank you for your kindness.
Stayed in November 2023
-
Reviewed: November 4, 2023
Jada
United States of America13 Reviews3 helpful votes“Great location looking forward to returning and seeing the much needed refresh”They are about to do an update which is much needed. Rooms are dated, carpet smells, shower was a little scary
Location is great. Quiet and remote. Fire pits are nice touch
Stayed in November 2023
-
Reviewed: October 30, 2023
Heather
United States of America23 Reviews3 helpful votes“For the most part, it was all very nice”I'm not 100% convinced that house keeping changed the sheets. Fresh looking Blood spot on one of the pillows and the sheets had a fresh stain as well....
Staff was very helpful and friendly. Love the esthetic, beach chairs, Calm shells facing the ocean and bike paths.
Stayed in October 2023
-
Reviewed: October 27, 2023
Selesia
United States of America2 Reviews“My stay was great.”Staff at restaurant could have been more friendly and could have had more wait staff. And I wish we had a better view of the beach for what we paid for the room.
The fact that breakfast was included with our stay. And the peacefulness.
Stayed in October 2023
Guests also reviewed these properties:
-
Super 8 by Wyndham Lachenaie/TerrebonneTerrebonne, Canada
-
Conrad Chia Laguna SardiniaChia, Italy
-
Starhotels PresidentGenoa, Italy
-
Acropolis Hill HotelAthens, Greece
-
Savvy Serviced Apartments - The HubMilton Keynes, UK
-
Hotel Karia PrincessBodrum City, Turkey
-
Art Orangehouse BudapestBudapest, Hungary
-
Spyros ApartmentsKalamaki, Greece
