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  5. Reviews of Jenny Wiley State Resort Park

Reviews of Jenny Wiley State Resort Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Prestonsburg, 41653, United States of America

#1 of 4 hotels in Prestonsburg

Guests' Choice

Review Score

Based on 123 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Cottage
    • Stayed 3 nights
    • Submitted from a mobile device

    AC messed up

    This was such a great place! My mom and I had a cabin across the marina.

    Stayed in April 2024

  • Reviewed: January 5, 2024

    8.0
    Okay for a couple days
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    Wanted a view of lake, was never told that the cabin was on the other side away from the lake.

    Food was good, cabin was clean

    Stayed in January 2024

  • Reviewed: November 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Cottage
    • Stayed 1 night
    • Submitted from a mobile device

    Food was not hot

    Service was good

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Peaceful Getaway From City Life
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 1 night

    The comforter, curtains and mattress are woefully outdated and cause a musty odor about the place. I did notice the oven and fridge had rust on them, but that's not a big deal. The sheets were clean but I didn't go near the torn, old comforter. I got some candles to ease the smell, but the place was not dirty, it was very clean :)

    I loved the vintage feel, the fact that many generations lived and worked there. It has a charm about the place and of course a small town feel. We even had a friendly rooster come inside our cabin to say hello, I had to laugh :) I can say the sheets, pillow cases and towels were very clean! There is a kitchen with cooking supplies. The lodge was pretty and outside it were many places to sit and watch the pretty fog roll in...

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    Affordable and comfortable.
    • Leisure trip
    • Group
    • Two-Bedroom Warbler Loop Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    They don’t provide enough stuff for more than an overnight stay. We ran out of toilet paper, towels, and trash bags very quickly. The deck was not cleaned off from foliage so you couldn’t enjoy the full deck.

    Very affordable and staff always friendly.

    Stayed in November 2023

  • Reviewed: October 17, 2023

    8.0
    Revisiting after 40 years
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Kentucky State Park system needs to invest in capital improvements. My room showed signs of age. Some of the structures, such as the large swimming pool, are also showing some decay.

    Good bar, food and service! Beautiful scenery, especially with the leaves turning color. The fond memories I had from 40+ years ago were not let down.

    Stayed in October 2023

  • Reviewed: September 19, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom towels not clean. But plenty to pick from

    Location - quiet. Large room. Great if you have kids for a little space. Check in a breeze

    Stayed in September 2023

  • Reviewed: August 10, 2023

    7.0
    Beautiful area and quiet
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a lot of pet areas and no phone in the cabin to order food from the restaurant only an extension number

    Cabin was clean and bed was very comfortable, quiet area

    Stayed in August 2023

  • Reviewed: May 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    They did not have cream or milk for coffee both days ☹️

    Didn’t eat breakfast

    Stayed in April 2023

  • Reviewed: May 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved how you really didn't need to go anywhere. Everything you need is right there. Everyone we talked to was very polite. I will surely be back.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    7.0
    confusing but beautiful
    • Leisure trip
    • Couple
    • Two-Bedroom Warbler Loop Cottage
    • Stayed 1 night
    • Submitted from a mobile device

    it was overall nice. had some issues with our room and got lost finding it because the front desk associate sent us the wrong way

    Stayed in April 2023

  • Reviewed: July 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows,cleanliness,kiddie pool not working

    Screened porches

    Stayed in June 2022

  • Reviewed: June 27, 2022

    7.0
    Disappointed over all in the cabin we were told there would be enough utensils that we needed nothing to cook with and t
    • Leisure trip
    • Family with young children
    • Two-Bedroom Warbler Loop Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    NO AIR CONDITIONER it did not work and no one fixed it while we were there. The ICE MAKER was broken as well. Not enough utensils such as pots pans needed a flat cookie sheet to cook some things in oven. Bathtub was nasty dirty when we arrived They offered us a one bedroom for Friday night and then a two bedroom for Saturday night but we did not want to pack up everything three times to move to other cabins so I was very disappointed about that

    location the peaceful ness. I liked the dispensers in the bathroom for shampoo conditioner and body wash that was very convenient

    Stayed in June 2022

  • Reviewed: June 23, 2022

    7.0
    I believe that I would have enjoyed beyond if there was no storm.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No electricity and no hot water

    It was very clean and the staff was outstanding

    Stayed in June 2022

  • Reviewed: June 17, 2022

    7.0
    chaotic at first but the boat rentals made it all worth while.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 4 nights
    • Submitted from a mobile device

    After staying at other state parks, this was somewhat of a let down when it came to first impressions. The front desk staff were somewhat clueless upon our arrival. Our room was supposed to be ready at 4pm. We were told it’d be another 30 minutes but an hour goes by and when going back up to the desk, the girl, who was apparently preoccupied with watching TikTok videos, completely forgot about which room she even put us in and asked us for the room number when we didn’t even know yet. Charging 129 per night for a “cottage” and pulling up to a duplex is kind of off putting. The landline phone in cottage 305 didn’t even work so we couldn’t contact the main office for help or anything unless we used our cellphones that barely had service. The cellphone signal was definitely something we already knew. We also had to go through the entire place to just figure out which Wi-Fi we could connect to because the name on the door was completely wrong. We even had to go buy our own toilet paper and extra pillows for our stay, luckily there was a dollar general up the road.

    The location was absolutely incredible with such beautiful scenery. The lake was absolutely stunning. the pontoon rentals at the marina were the best part of the whole stay.

    Stayed in June 2022

  • Reviewed: April 25, 2022

    8.0
    was very relaxing and scenic
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage ADA
    • Stayed 4 nights
    • Submitted from a mobile device

    needed some updates , new picnic table and furniture was very dated in the cottage.

    the privacy was nice

    Stayed in April 2022

  • Reviewed: April 4, 2022

    7.0
    Enjoyed our stay and we plan to return sometime soon.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on the first floor, and we could hear every footstep made by the people above us. some of the grout in the tile around the bathtub appeared to be moldy. Slight musty smell noticed in the room.

    Clean lobby. natural environment in park. we love the view out of our sliding balcony door.

    Stayed in April 2022

  • Reviewed: January 17, 2022

    9.0
    Wonderful
    • Family with young children
    • One-Bedroom Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    The cabins are connected to each other and my neighbor wasn't the best

    The cabins were amazing. Great place for the price.

    Stayed in January 2022

  • Reviewed: November 21, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage ADA
    • Stayed 1 night
    • Submitted from a mobile device

    We had dinner at the lodge. It was a special Thanksgiving buffet. The advertised price was $16.95 each 2 adults were charged 43 and change it was overpriced. The food was average at best and the cheesecake desert was served warm I was sick after eating. Had eaten there several times previously and was disappointed.

    Stayed in November 2021

  • Reviewed: August 23, 2021

    9.0
    We travel every year to Kentucky and this was the best stay yet.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 2 nights

    The musty smell. But it was fine as we were in the woods and next to the water. We bought Lysol and sprayed down really well and went on with our stay.

    The cabin we stayed in was perfect for us as my mother is elderly and their were no stairs for her. So I rebooked cabin 409 for next year as we are excited to return.

    Stayed in August 2021

  • Reviewed: August 20, 2021

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Warbler Loop Cottage
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking was scary where our cabin was. However, everyone was polite in moving cars. No place to swim but the pull offs were adequate.

    Fun for kids, very friendly staff, restaurant food was excellent. We always got towels which was very important with 7 kids!

    Stayed in August 2021

  • Reviewed: July 17, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like that the back door had no curtains on it. I like my privacy and the thought of someone seeing me without me being able to see them makes me uncomfortable.

    I liked that it was a cabin with separate bedrooms so each of us could have our own bed. The staff are very friendly.

    Stayed in July 2021

  • Reviewed: June 19, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Warbler Loop Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    The lake

    Stayed in June 2021

  • Reviewed: May 3, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Ok, no phone in my room. Tried to order breakfast and could not get an answer. Tried for an hour, then located a staff member. She said that she would find out what the problem was. Half hour later and not hearing anything, I went to the make-shift office, because the main office, bar and restaurant was close due to renovation and could be closed for a year......WHAT? did not know that?? The staff in the office was able to get the restaurant and was able to place my order and was told it would be ready in 10-15 minutes. We ended up getting our breakfast 45 minutes later. It was not cold, nor hot. Only was given forks...no knives to use to cut food or spread butter or jelly...very little condiments.....don't think they restaurant is very well prepared for room to room service only??

    Location....really nice, peaceful, pretty scenery and staff was very friendly and helpful. Like they accept pets, since we have a dog.

    Stayed in May 2021

Showing 1 - 25

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