Prestonsburg, 41653, United States of America
#1 of 4 hotels in Prestonsburg
Guests' ChoiceBased on 123 hotel reviews
8.1Cleanliness
8.4
Comfort
8.2
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 4, 2024
Jennifer
United States of AmericaAC messed up
This was such a great place! My mom and I had a cabin across the marina.
Stayed in April 2024
Reviewed: January 5, 2024
Brenda
United States of AmericaWanted a view of lake, was never told that the cabin was on the other side away from the lake.
Food was good, cabin was clean
Stayed in January 2024
Reviewed: November 29, 2023
Ronald
United States of AmericaFood was not hot
Service was good
Stayed in November 2023
Reviewed: November 26, 2023
Brett
United States of AmericaThe comforter, curtains and mattress are woefully outdated and cause a musty odor about the place. I did notice the oven and fridge had rust on them, but that's not a big deal. The sheets were clean but I didn't go near the torn, old comforter. I got some candles to ease the smell, but the place was not dirty, it was very clean :)
I loved the vintage feel, the fact that many generations lived and worked there. It has a charm about the place and of course a small town feel. We even had a friendly rooster come inside our cabin to say hello, I had to laugh :) I can say the sheets, pillow cases and towels were very clean! There is a kitchen with cooking supplies. The lodge was pretty and outside it were many places to sit and watch the pretty fog roll in...
Stayed in November 2023
Reviewed: November 13, 2023
Tiffany
United States of AmericaThey don’t provide enough stuff for more than an overnight stay. We ran out of toilet paper, towels, and trash bags very quickly. The deck was not cleaned off from foliage so you couldn’t enjoy the full deck.
Very affordable and staff always friendly.
Stayed in November 2023
Reviewed: October 17, 2023
Mqfm
LithuaniaThe Kentucky State Park system needs to invest in capital improvements. My room showed signs of age. Some of the structures, such as the large swimming pool, are also showing some decay.
Good bar, food and service! Beautiful scenery, especially with the leaves turning color. The fond memories I had from 40+ years ago were not let down.
Stayed in October 2023
Reviewed: September 19, 2023
Michael
United States of AmericaBathroom towels not clean. But plenty to pick from
Location - quiet. Large room. Great if you have kids for a little space. Check in a breeze
Stayed in September 2023
Reviewed: August 10, 2023
Rick
United States of AmericaNot a lot of pet areas and no phone in the cabin to order food from the restaurant only an extension number
Cabin was clean and bed was very comfortable, quiet area
Stayed in August 2023
Reviewed: May 23, 2023
Kelly
United States of AmericaThey did not have cream or milk for coffee both days ☹️
Didn’t eat breakfast
Stayed in April 2023
Reviewed: May 21, 2023
Jaclyn
United States of AmericaI loved how you really didn't need to go anywhere. Everything you need is right there. Everyone we talked to was very polite. I will surely be back.
Stayed in April 2023
Reviewed: April 24, 2023
Kathryn
United States of Americait was overall nice. had some issues with our room and got lost finding it because the front desk associate sent us the wrong way
Stayed in April 2023
Reviewed: July 17, 2022
Richard
United States of AmericaPillows,cleanliness,kiddie pool not working
Screened porches
Stayed in June 2022
Reviewed: June 27, 2022
Williams
United States of AmericaNO AIR CONDITIONER it did not work and no one fixed it while we were there. The ICE MAKER was broken as well. Not enough utensils such as pots pans needed a flat cookie sheet to cook some things in oven. Bathtub was nasty dirty when we arrived They offered us a one bedroom for Friday night and then a two bedroom for Saturday night but we did not want to pack up everything three times to move to other cabins so I was very disappointed about that
location the peaceful ness. I liked the dispensers in the bathroom for shampoo conditioner and body wash that was very convenient
Stayed in June 2022
Reviewed: June 23, 2022
Mary
United States of AmericaNo electricity and no hot water
It was very clean and the staff was outstanding
Stayed in June 2022
Reviewed: June 17, 2022
Patricia
United States of AmericaAfter staying at other state parks, this was somewhat of a let down when it came to first impressions. The front desk staff were somewhat clueless upon our arrival. Our room was supposed to be ready at 4pm. We were told it’d be another 30 minutes but an hour goes by and when going back up to the desk, the girl, who was apparently preoccupied with watching TikTok videos, completely forgot about which room she even put us in and asked us for the room number when we didn’t even know yet. Charging 129 per night for a “cottage” and pulling up to a duplex is kind of off putting. The landline phone in cottage 305 didn’t even work so we couldn’t contact the main office for help or anything unless we used our cellphones that barely had service. The cellphone signal was definitely something we already knew. We also had to go through the entire place to just figure out which Wi-Fi we could connect to because the name on the door was completely wrong. We even had to go buy our own toilet paper and extra pillows for our stay, luckily there was a dollar general up the road.
The location was absolutely incredible with such beautiful scenery. The lake was absolutely stunning. the pontoon rentals at the marina were the best part of the whole stay.
Stayed in June 2022
Reviewed: April 25, 2022
Karen
United States of Americaneeded some updates , new picnic table and furniture was very dated in the cottage.
the privacy was nice
Stayed in April 2022
Reviewed: April 4, 2022
Julie
United States of AmericaOur room was on the first floor, and we could hear every footstep made by the people above us. some of the grout in the tile around the bathtub appeared to be moldy. Slight musty smell noticed in the room.
Clean lobby. natural environment in park. we love the view out of our sliding balcony door.
Stayed in April 2022
Reviewed: January 17, 2022
Rebecca
United States of AmericaThe cabins are connected to each other and my neighbor wasn't the best
The cabins were amazing. Great place for the price.
Stayed in January 2022
Reviewed: November 21, 2021
Mollett
United States of AmericaWe had dinner at the lodge. It was a special Thanksgiving buffet. The advertised price was $16.95 each 2 adults were charged 43 and change it was overpriced. The food was average at best and the cheesecake desert was served warm I was sick after eating. Had eaten there several times previously and was disappointed.
Stayed in November 2021
Reviewed: August 23, 2021
Colleen
United States of AmericaThe musty smell. But it was fine as we were in the woods and next to the water. We bought Lysol and sprayed down really well and went on with our stay.
The cabin we stayed in was perfect for us as my mother is elderly and their were no stairs for her. So I rebooked cabin 409 for next year as we are excited to return.
Stayed in August 2021
Reviewed: August 20, 2021
Lisa
United States of AmericaParking was scary where our cabin was. However, everyone was polite in moving cars. No place to swim but the pull offs were adequate.
Fun for kids, very friendly staff, restaurant food was excellent. We always got towels which was very important with 7 kids!
Stayed in August 2021
Reviewed: July 17, 2021
Jeffery
United States of AmericaI did not like that the back door had no curtains on it. I like my privacy and the thought of someone seeing me without me being able to see them makes me uncomfortable.
I liked that it was a cabin with separate bedrooms so each of us could have our own bed. The staff are very friendly.
Stayed in July 2021
Reviewed: June 19, 2021
Crystal
United States of AmericaThe lake
Stayed in June 2021
Reviewed: May 3, 2021
Delberta
United States of AmericaOk, no phone in my room. Tried to order breakfast and could not get an answer. Tried for an hour, then located a staff member. She said that she would find out what the problem was. Half hour later and not hearing anything, I went to the make-shift office, because the main office, bar and restaurant was close due to renovation and could be closed for a year......WHAT? did not know that?? The staff in the office was able to get the restaurant and was able to place my order and was told it would be ready in 10-15 minutes. We ended up getting our breakfast 45 minutes later. It was not cold, nor hot. Only was given forks...no knives to use to cut food or spread butter or jelly...very little condiments.....don't think they restaurant is very well prepared for room to room service only??
Location....really nice, peaceful, pretty scenery and staff was very friendly and helpful. Like they accept pets, since we have a dog.
Stayed in May 2021
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