101 West Springbrook Drive, Johnson City, TN 37604, United States of America
#8 of 19 hotels in Johnson City
Guests' ChoiceBased on 264 hotel reviews
8.0Cleanliness
8.5
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.7
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
David
United States of AmericaVanity set so low , soap in a bottle , rooms are relatively small .
Convenient to everything
Stayed in May 2024
Reviewed: May 20, 2024
Thomas
United States of Americapump bottles toilet slow closet takes up a lot of space charging a fee for incidentals at check-in decor dated in room and floor
n/a
Stayed in May 2024
Reviewed: May 11, 2024
Michael
United States of AmericaFood in your restaurant is terrible
Stayed in May 2024
Reviewed: April 24, 2024
Tony
United States of AmericaWe paid on Booking.com prior to arrival and the hotel also charged us in addition to paying on Booking.com. They fixed it.
Breakfast was not the worst I have had. Clean and nice hotel.
Stayed in April 2024
Reviewed: April 7, 2024
Lucy
United KingdomBreakfast was good but served entirely on disposable plates/cups which was wasteful.
Convenient location for the event we were attending. Nice and clean, helpful staff.
Stayed in March 2024
Reviewed: April 5, 2024
Karina
United States of AmericaSlow drain in shower.
Clean, quiet, spacious, and practical location.
Stayed in April 2024
Reviewed: April 1, 2024
Miller
United States of AmericaWe were expecting a breakfast buffet for a quick breakfast. There was only one waitstaff and it took several minutes for her to come out from the back. We had to be somewhere within 45 minutes so we asked for a credit on the breakfasts.
The mattress and bedding was very good. Allowed for a great night of sleep.
Stayed in March 2024
Reviewed: March 4, 2024
Kathy
United States of AmericaOther of room steep.
Very clean and staff friendly
Stayed in March 2024
Reviewed: December 30, 2023
Dinh
United States of AmericaA buffet breakfast could be more convenient for the whole family with kids.
Clean and nice staff.
Stayed in December 2023
Reviewed: December 19, 2023
Kathy
United States of AmericaOnly 1 elevator
Clean
Stayed in October 2023
Reviewed: December 4, 2023
Calissta
United States of AmericaNo complaints, except the $250 convenience fee. That’s absurd
Convenient & clean
Stayed in December 2023
Reviewed: October 12, 2023
Rebecca
United States of AmericaI needed to connect to the wifi with my kindle I couldn’t I went to front desk and asked for help. The girl tried twice then told me it had to be my device. I hadn’t ever had trouble. Went to the library tent at festival and immediately connected using the library’s free wifi. So not my kindle
Stayed in October 2023
Reviewed: September 11, 2023
Marijo
United States of AmericaTub was very slippery....difficult to shower without sliding.
Price
Stayed in September 2023
Reviewed: August 30, 2023
Buddy
United States of Americawas all good
Food was good at breakfast.
Stayed in July 2023
Reviewed: August 25, 2023
Venkata
United States of AmericaBooking.com not accurate and I lost 600$ and no response on the refund from booking.com
Actually i booked through booking.com, but when i went there i didnt see the reservation and also without accomodation my card has been charged twice. Unfortunately i have to book it again at the hotel. However i didnt get my money refunded by booking.com even after multiple emails or calls.
Stayed in August 2023
Reviewed: July 5, 2023
Jernigan
United States of AmericaLow water pressure in the sink, but shower was fine.
I'm a day sleeper so having my room at the end of a hall was wonderful. The room was very clean and the staff was great. I felt very safe at this location and it was convenient to my travel job (10 min drive). Overall a great stay!
Stayed in July 2023
Reviewed: July 3, 2023
Sharon
United States of AmericaBreakfast
Stayed in July 2023
Reviewed: June 30, 2023
Susan
United States of AmericaMan knocked on my door at 11:10pm asked if I needed a blanket!
I didn’t know they offer breakfast.
Stayed in June 2023
Reviewed: June 26, 2023
David
United States of AmericaI think $300+ per night was too steep.
Location
Stayed in June 2023
Reviewed: June 16, 2023
Randy
United States of AmericaLoved it all
This is two years in a row we have stayed at this location, loved it!!!!
Stayed in June 2023
Reviewed: May 24, 2023
Robin
United States of Americatoilet did not flush well… maintenance continued to bother us to hang a bar in the bathroom.
very clean… good housekeepers… friendly
Stayed in May 2023
Reviewed: April 3, 2023
Gregory
United States of AmericaThe check in staff wasn’t very friendly. I asked for a lower level room on my reservation but was assigned the top floor. I asked for a lower level once again and she gave me one that was on the third. I guess that was better than the the top floor. The front desk clerk needs to be smiling and friendly. She didn’t seem to want to be bothered with my questions.
The bed was very comfortable!
Stayed in April 2023
Reviewed: March 22, 2023
Artis
United States of AmericaNA
The cleaning staff was very friendly
Stayed in March 2023
Reviewed: March 6, 2023
Kathleen
United States of Americabed was not comfortable
location
Stayed in March 2023
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