Bad maintenance , sticky doors , defective fire alarms, broken and dangerous decking Slow and complicated check in process

In Eureka Springs

Stayed in April 2024

It was nice but thought it could use an update

Location and the fire pit was a nice touch

Stayed in April 2024

It is an old motel that has been minimally updated. There was no electrical outlet in the bathroom that we found. We had to get an extension cord in order to use the blow dryer in front of a mirror and to do that we had to unplug the microwave. The outlet that the microwave and fridge were plugged into was loose in the wall. The bed had what seemed to be two thick pieces of foam on the mattress leaving a crack that ran the width of the bed that my ankles and heels kept sinking into - very distracting when you're trying to fall asleep. Parking was also a problem. There is no extra parking nearby and the bar/restaurant has live entertainment that draws locals making it hard for those who have paid for a room to find parking. At one point, we got the very last spot in the lot and it was nearly impossible to park near your room unless you park in the afternoon and not leave again.

The staff was really friendly in this vintage motor inn. The restaurant/bar had live music and most of the food we ordered was quite good. It was very close to where we were working and there is a hotel right across the street with a great breakfast.

Stayed in March 2024

The service at the restaurant was sub-par. We waited over an hour for 2 hot sandwiches (which were very very good). We were waited on promptly and got drinks but no one came back to the table the whole time we were waiting on our food.

Room was very clean; bed was comfortable; pillows were not. Bathroom fully stocked and clean.

Stayed in April 2024

large king bed .

Stayed in March 2024

it was a little dingy and a lightbulb was out but it honestly wasn’t that bad.

the location, the price, and the guy who checked us in. he was very helpful and gave us lots of good information and made sure we felt safe staying there and in the town.

Stayed in March 2024

Everything is just perfect!

Stayed in February 2024

Uncomfortable bedding

Friendly staff, great location, fire pit, restaurant, live music

Stayed in December 2023

The beds are uncomfortable, that's my only complaint.

The vibe was everything. I've stayed here before and will continue to do so.

Stayed in December 2023

Locks on doors kept going off and not working.

No breakfast parking was very crowded but ours came with a space

Stayed in August 2023

Crazy door locks

I liked the hardwood floors, ( not like stinky carpets) Gravel bar where my brother played with his group on Monday night. Comfortable temperature control.

Stayed in October 2023

Clean facilities , food was good

Stayed in October 2023

Loud live music from the bar but it was kinda enjoyable but I didn't enjoy the super loud guests that came back after the bar closed. Super thin walls so you can hear everything especially when they are out on the balcony until 1:30 a.m.

The bed and pillows were super comfy and the room was very clean and smelled great. Super friendly and helpful staff.

Stayed in September 2023

Two things would improve the hotel. The air freshener in the room was OVERPOWERING! We had to get it out of the room. The people next door set theirs out as well. Second, the pool is very nice but really needs a shaded area to sit and that hangs a little way over the pool. The sun was intense. People watching their children or wanting to sit around the pool need a shady spot. I had to limit my swim to morningtime because I can’t be in the sun.

The room was comfortable and clean. Nice central area outside under the pines. Nice restaurant with activities like trivia and music, good food. Great location. Friendly, helpful staff. The pleasant, shady back porch was nice. Classic motor lodge and liked the old Joy Hotel sign that I remember from years ago.

Stayed in August 2023

No house keeping services. No ICE. TV remote worked sometimes you needed to get up close for it to work.

The staff was greatl! The pool needs re-hab, but it was cooling and friendly. Had a Bluegrass/ Rockabilly on Monday and a fun crowd. It had a nice balcony. Not fancy.No ice, and we did not receive room clean towels and took our own trash out. We had a ball! .Room 204, we moved over a room because the AC wasn't working. No problem.

Stayed in August 2023

outdoor pool was good, but needed to be swept and weeded

Stayed in August 2023

The pool is kind of dated. But, I like that they have maintained the original pool.

The staff are amazing! Super helpful and easy going. Very welcoming to pets.

Stayed in July 2023

Pool was awesome. Food and drinks were amazing. Had a great time. We'll be back.

Stayed in June 2023

It needs some updating. The carpet was a little nasty and the tub wasn't draining well. The room was huge but dark. Needs some better lighting.

It's a really friendly, quirky no frills but plenty of character kind of place. There's a great bar and restaurant on the property. The staff was very welcoming and helpful. Having terraces on both sides of the room was really nice.

Stayed in July 2023

We had a hard time finding the office when we first arrived. We did not realize it was in where the bar is. The pillows were very flat and uncomfortable and the bed was not very comfortable either.

Our cabin was cute, cool (was 100 degrees that day) and clean. The fridge came in handy too. The restaurant had very good food, drinks and friendly service too.

Stayed in July 2023

Great view. Great hospitality. Nice pool. Comfy bed.

Stayed in July 2023

The room needed better pillows

The bar was amazing and the fireplace outside all in all we had a great time

Stayed in June 2023

Parking was horrible, not enough space for the lodge and the bar, We left a day early - the bed was like a flat board, very dim lighting throughout, no dresser to put clothes in, just a rack for hanging clothes....it's more of a man's room than a womans... but that being said....it was also one of the few rooms t hst haven't been updated yet. Maybe the others were better. The room was clean just no perks or extras.

Didn't eat there... it's pet friendly, clean, but very plain. The staff was amazing and very kind!

Stayed in May 2023

I thought the property was bolstered online through its very clean and hip bar/restaurant. While the motel was a couple stars at best and pretty dated. I did think the menu was too pricey for the value. I paid $18 or something close to that for a charcuterie board with deli ham that was clearly ripped apart by hand and thrown on a plate. Besides that I have no complaints about the room or staff or cleanliness. You can’t help the location of a place like this either.

I loved that there was live music almost nightly. The LGBTQ community was a wonderful surprise in a place where I was expecting quite the opposite. I also loved the grill and pool options although we didn’t get to utilize. It’s perfect for a quick pit stop. No frills.

Stayed in May 2023