168 North Michigan Avenue, Chicago Loop, Chicago, IL 60601, United States of America
#54 of 182 hotels in Chicago
Guests' ChoiceBased on 1112 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
8.6
Value for money
8.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Dan
United States of AmericaNoisy hallways View of office building window only Sliding bathroom door
Location Comfort
Stayed in March 2024
Reviewed: June 2, 2024
Linda
United States of AmericaIt would have been nice to have a refrigerator in the room.
Stayed in May 2024
Reviewed: June 1, 2024
Marissa
United States of AmericaRooms were a bit small however clean and comfortable. The biggest issue was the noise in the evenings. If you have a room facing Michigan Avenue the noise from the cars (especially those revving and racing) is hugely disturbing.
Stayed in May 2024
Reviewed: May 31, 2024
Fiona
SwitzerlandRoom was a little dark- but nothing unusual in big cities
Very central, clean and comfortable. Extremely friendly staff and nice restaurant
Stayed in May 2024
Reviewed: May 30, 2024
Andrea
CanadaThe area is very loud. It’s very central but we could hear music and cars from the street below in our room and needed to keep the AC fan on all the time to help drown out the noise of the street.
The bed and pillows were amazing. So comfortable.
Stayed in May 2024
Reviewed: May 28, 2024
Samantha
United States of AmericaIt was a bit expensive and parking was a hassle but it is the city.
I liked that it was close to everything so we could walk to everything. It was also comfy and clean.
Stayed in May 2024
Reviewed: May 26, 2024
Shibu
Indiawindow facing another building sonhardly any daylight into our room. No microwave
friendly staff.. ease of checkinn and checkout. location of the hotel and proximity to parks and restaurents near by.
Stayed in May 2024
Reviewed: May 23, 2024
Maria
ColombiaThe location is perfect. Very nice atmosphere and the beds were very comfortable.
Stayed in May 2024
Reviewed: May 21, 2024
Christopher
United KingdomGreat location. Excellent hotel. Great staff
Stayed in May 2024
Reviewed: May 18, 2024
Shawn
United States of AmericaUnexpected fees, referred as urban fees.
1. Staff! Craig made me feel welcome like I was home. He made himself available to talk about the local sights and how to get around. 2. Location location. Just steps away from some of the best attractions. 3. Small property with comfortable and stylish updates.
Stayed in May 2024
Reviewed: May 14, 2024
Edwin
Abkhazia, GeorgiaLocation
Stayed in May 2024
Reviewed: May 13, 2024
Hadeel
United States of AmericaOur room had no natural lighting, and the lamps were too dim. Next will ask for a room with natural light
Stayed in April 2024
Reviewed: May 12, 2024
Alisa
United States of AmericaWe were charged $25/per day extra for I didn’t understand what. Some additional fee that wasn’t included in my payment on Booking.
We really enjoyed our stay at this modern and cosy place during our 4 day visit to Chicago. The location is perfect for any sightseeing and using public transportation. The service was friendly. Their check in time is 4pm which is pretty late but we could drop our bags in their locker room in the morning and start our city tour much earlier. I liked the complimentary water (one can for each person), quality shower supplies and every day room service.
Stayed in May 2024
Reviewed: May 7, 2024
Kimberley
CanadaWhile canned water in the room at arrival was great, having that refreshed every day would have been helpful. Our “obstructed view” room with queen beds was directly into the building next door, so the room felt quite dark.
Great location and very funky hotel. Neat little touches like the fortune cookies, robes and slippers. Breakfast at the restaurant was great!
Stayed in May 2024
Reviewed: May 7, 2024
Leonidas
SpainNothing in principle. Just a suggestion, it would have been nice to have two small bottles of water when arrived and checked in ,since we arrived late at night and was not easy to find close by at that time.
Hotel is situated like a moment away from the Chicago river and the millennium park with many stores, restaurants, cafes across and around the area. Room was spacious, big window for natural light and most important for me a really comfortable bed. Coffee machine was available and a big screen tv.
Stayed in May 2024
Reviewed: May 7, 2024
Michael
United States of AmericaAll the extra fees. It is what it is though. I get it.
Staff was super friendly and helpful.
Stayed in May 2024
Reviewed: May 6, 2024
Patrick
CanadaHad a conversation with the manager that didn’t make sense.
Everything.
Stayed in May 2024
Reviewed: May 6, 2024
Maria
United States of AmericaThe bathroom had some things that were broken. The dispenser for shampoo was broken. The shower door had some things broken. It just need a bit more maintenance to really be a WOW hotel.
Great location and lobby is beautiful
Stayed in May 2024
Reviewed: May 6, 2024
Lara
ArgentinaOne of the womans of the front desk wasn't kind at all. Unfortunately she was all the time at the front desk
The Location is good For a first time in Chicago
Stayed in May 2024
Reviewed: May 6, 2024
Agneze
Italytoo many emails and messages
perfect location
Stayed in May 2024
Reviewed: May 5, 2024
Ashley
United States of AmericaPerfect location, right by Millenium Park and lots of food choices nearby. It was clean and staff was friendly.
Stayed in April 2024
Reviewed: May 5, 2024
Kyle
United States of AmericaVery clean
Stayed in May 2024
Reviewed: May 5, 2024
Maddi
United States of AmericaThe elevator took too long and was too crowded to use so we had to use the service elevator multiple times.
The seating areas in the room, was just enough for four people!
Stayed in February 2024
Reviewed: May 2, 2024
Maria__t
Greece+elegant design +top location +helpful staff +cleanliness
Stayed in March 2024
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