777 Bally Blvd, Rock Island, IL 61201, United States of America
#1 of 3 hotels in Rock Island
Guests' ChoiceBased on 133 hotel reviews
7.9Cleanliness
8.7
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.3
Value for money
7.6
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 13, 2023
Aric
United States of AmericaWould like more food options
Clean, convenient and great staff ( Karen at check in and Julia with housekeeping).
Stayed in December 2023
Reviewed: July 12, 2023
Carrie
United States of Americathe service was horrible. They appeared short staffed
Stayed in July 2023
Reviewed: June 15, 2023
Deborah
United States of AmericaOnly one Restaurant was open on Monday and the food was not very good.
Great bathroom
Stayed in June 2023
Reviewed: March 31, 2023
Cottingham
United States of AmericaThe cafe had good food. We ate dinner and breakfast the next morning.
Stayed in March 2023
Reviewed: March 23, 2023
Tammy
United States of AmericaStaff was below average. Had to wait to check in - there was nobody at the desk. No coffee in the lobby- walked into the gaming area for the casino to get coffee. The staff would not let me take coffee out of the gaming area. Even though I was staying in the hotel, staff member said I had a coffee maker in the room- or I could buy it from the cafe. I then had to wait again to check out because once again- no one at the desk. There were no cocktail wait staff and one bartender for the whole casino. Very disappointed.
Rooms were comfortable and clean.
Stayed in March 2023
Reviewed: February 20, 2023
Roger
United States of AmericaHad to wait 2 hours for our room to be ready before we could check in. Did not get the lake view that we reserved but the hotel could not adjust our rate because we did not book directly with the hotel. Staff did not even thank us for staying with them nor did they even ask if we enjoyed our stay.
Stayed in February 2023
Reviewed: February 12, 2023
Michael
United States of AmericaThe Buffet was ok....but again the quality of food was not very good and the price seemed awfully high. We stayed at this facility when it was Jumers....food was much better.
Breakfast was not as expected....for the price...nor quality of food.
Stayed in February 2023
Reviewed: October 6, 2022
Patty
United States of Americaregistration staff - professional - NOT friendly - 1st experience was lack luster!!!
location was ideal for us visiting family in country
Stayed in October 2022
Reviewed: September 11, 2022
Karen
United States of AmericaStaff was very unhappy and not overly helpful.
Rooms were nice, breakfast was so so.
Stayed in September 2022
Reviewed: September 5, 2022
Wendy
United States of Americadidn't have a small table and two chairs in the room.
shower
Stayed in September 2022
Reviewed: September 4, 2022
John
United States of AmericaNo comps or casino perks. Competition gave us free breakfast coupons.
Great location.
Stayed in September 2022
Reviewed: July 7, 2022
Gina
United States of AmericaNot alot dining options
The room was spacious and very modern
Stayed in July 2022
Reviewed: June 25, 2022
Ronald
United States of AmericaThe staff
I won in the casino
Stayed in June 2022
Reviewed: June 23, 2022
James
United States of AmericaThe fact that the only way to have some breakfast on Sunday was to spend $50 for the buffet was not appreciated.
did not eat breakfast. On Sunday we were going to eat breakfast but the restaurant was not open, only the buffet which we did not desire to spend $50 for the two of us!
Stayed in June 2022
Reviewed: April 30, 2022
Dennis
United States of AmericaI was disappointed in the number of blackjack tables. I know this is a difficult time with Covid and finding workers but finding a table was difficult most of the time
We did not eat breakfast. Had an early departure
Stayed in April 2022
Reviewed: November 30, 2021
Kevin
ChinaLocation is kind of far from any convenience stores or fast food places. You should buy supplies before you come. Also, the drain in the shower was slow, so if you like a good soak after a long drive it's not long until your standing in ankle deep water. Minor inconveniences though.
The room was comfortable. I really enjoyed the water pressure in the shower although the drain had some trouble. The comfortable bed was perfect. I usually don't eat at hotels, but since there were no nearby options I ate a sandwich from the deli and it was tasty but pricey.
Stayed in November 2021
Reviewed: November 13, 2021
Sherri
United States of AmericaMore restaurants, steak place we ate at was very pricey.
The large bathroom and walk on shower
Stayed in November 2021
Reviewed: November 13, 2021
D
United States of AmericaNot a negative comment about the property but pandemic requirements were bothersome
Close to home
Stayed in November 2021
Reviewed: November 8, 2021
Reuben
United States of AmericaThe room was nice, although it was dusty and I was not expecting that for the price I paid!
Stayed in November 2021
Reviewed: October 23, 2021
Larry
United States of AmericaI wish they were better staffed in the casino, and that the poker room was open for longer hours, but I understand the issues they are having finding staff, so I do not put that on them.
This is a great deal for the room! The staff was awesome, I had to turn around on my drive to the hotel and was not going to make it on time for check in, so they checked me in over the phone so I did not lose the reservation. The person at the front desk and on the phone were awesome, and the housekeeping staff was great too!
Stayed in October 2021
Reviewed: September 19, 2021
James
United States of AmericaI thought the steak house was very pricey for what you got Other than that..... the place was outstanding
Stayed in September 2021
Reviewed: September 2, 2021
Lindsey
United States of AmericaThe only thing we didn’t like is the casino. It was spacious, but the games were all the same and didn’t pay out at all.
The property was fantastic and very clean.
Stayed in August 2021
Reviewed: August 18, 2021
John
United States of AmericaCasino wasn't open early enough in am.
Stayed in July 2021
Reviewed: August 12, 2021
Karlene
United States of AmericaNo coffee maker in the room
The casino was easy to get to
Stayed in August 2021
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