10 South West Street, Indianapolis, IN 46204, United States of America
#12 of 146 hotels in Indianapolis
Guests' ChoiceBased on 878 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Farris
United States of AmericaNot much lightening in the bathrooms. Also long mirror and rooms are not in a good spot.
Everything!! Multiple restaurants and nice building.
Stayed in June 2024
Reviewed: May 31, 2024
Louis
United States of AmericaI was there for the Indy Mini and my room had a view of the starting line . Parking garage was over flowing .
Stayed in May 2024
Reviewed: May 28, 2024
Stefany
United States of AmericaThere was not anything I did not like specifically. I do wish the Starbucks was open longer hours.
The location of the hotel was perfect. The room was very clean.
Stayed in May 2024
Reviewed: May 24, 2024
Nadia
Northern Mariana IslandsClean and friendly staff
Stayed in May 2024
Reviewed: May 20, 2024
Luis
United States of AmericaIt was in downtown that night was crowded took us a while to get in.
We only really just arrived and slept. Didn’t really explored the property. But from I could see it was well maintained. It had restaurants and bar like stations.
Stayed in April 2024
Reviewed: May 20, 2024
Wendy
United States of AmericaAll positive
Clean, great staff, great vibe in the bar area, easy to get in and out, excellent speedy valet, Starbucks in hotel, nice walk to everything, great views!
Stayed in May 2024
Reviewed: May 19, 2024
Matthew
United States of AmericaParking fee was much higher than expected. Parking was almost 25% the cost of the room rate.
Location is ideal for Everwise Amphitheater. Property and amenities are excellent.
Stayed in May 2024
Reviewed: May 15, 2024
Paulo
United States of AmericaGreat location Quick walk to good restaurants
Stayed in May 2024
Reviewed: May 14, 2024
Melodie
United States of AmericaGreat beds and pillows. Great location
Stayed in May 2024
Reviewed: May 12, 2024
Dorota
PolandParking chaos (on one occasion -match day), could not enter parking although paid, minor drawback overall
High standards all over
Stayed in May 2024
Reviewed: May 12, 2024
Jamie
United States of America$68 to park. Include that in the room cost
A POOL, A SWIM SPA, A HOT TUB, something...I smelt funny after getting out of the canal.
Stayed in May 2024
Reviewed: May 7, 2024
Caitlin
United States of AmericaN/A
Close to everything
Stayed in May 2024
Reviewed: May 6, 2024
Berman
United States of AmericaNo fan in the bathroom for shower steam that I could see.
View was amazing, Had issues with not finding my reservation but it all worked out in the end!
Stayed in May 2024
Reviewed: May 6, 2024
Michelle
United States of AmericaAs a CPAP user, it was disheartening to not find an outlet near the head of the bed so that I could plug in my device. The only available outlet was at the foot of the bed, which required me to keep my CPAP on the bed instead of a flat surface.
This hotel has an absolutely fantastic location in downtown Indianapolis! It's connected by SkyWalk to the convention center. The baseball field, White River State Park, museums, Lucas Oil Stadium, the zoo, and the Indiana state government complex are all within walking distance.
Stayed in May 2024
Reviewed: May 6, 2024
Derek
United States of AmericaIt was very busy in the parking garage and made it hard to get in and out.
Everything went smooth and made it very nice.
Stayed in May 2024
Reviewed: May 5, 2024
Steven
United States of AmericaThe bed was uncomfortable, and the pillows were flat.
Stayed in May 2024
Reviewed: May 2, 2024
Ronald
United States of AmericaView was great only issues I had was the WiFi wasn’t the greatest
Respectful workers and great facilities
Stayed in March 2024
Reviewed: April 29, 2024
Pickett-jones
United States of AmericaThe tile in the shower when wet was slippery and there was no bar to hold on to. There, however, was a bar on the shower door, but when trying to hold on to it, the door easily opens. That is hazardous to some people with balance issues.
The facility was amazing.
Stayed in April 2024
Reviewed: April 29, 2024
Mikayla
United States of AmericaThe beds when we have stayed are really just not comfortable.
Very clean and the views are just incredible!
Stayed in April 2024
Reviewed: April 21, 2024
Andrew
United States of AmericaIt was crowded and traffic was congested, but that isn’t the hotel or the staff’s fault; merely many events happening at the same time.
The location, the staff was welcoming and kind, and the room was absolutely splendid. It was also close to a bunch of things, so nothing was too far away. Looking forward to next year.
Stayed in March 2024
Reviewed: April 16, 2024
Mario
United States of AmericaExcellent facilities, clean, no funny smells, great concierge level access with breakfast, drinks, hors d’oeuvres. Staff is courteous and professional. Location is walking distance to pro sports venues, bars and restaurants.
Stayed in April 2024
Reviewed: April 7, 2024
Tina
United States of AmericaWe used the valet parking service, which is overpriced. Although it was busy that day, it should not have taken 35 minutes to return my car. But the valet staff were nice and very professional.
I loved that the hotel is connected to Lucas Oil via a sky walk.
Stayed in April 2024
Reviewed: April 7, 2024
Connie
United States of AmericaEverything was great. Staff and location was exceptional.
Stayed in April 2024
Reviewed: April 7, 2024
Ashley
United States of AmericaWalking distance to the stadium
Stayed in April 2024
Monterey, USA
Paris, France
Strîmtura, Romania
Komiža, Croatia
Pierrelatte, France
Bakewell, UK
San Diego, USA
Galata, Cyprus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content