614 Canal Street, Downtown New Orleans, New Orleans, LA 70130, United States of America
#20 of 170 hotels in New Orleans
Guests' ChoiceBased on 257 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.2
Value for money
8.4
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Menaish
United States of AmericaNo microwave I order room service a lot but didn’t have access to warm up my food that was left over
Everything was nice definitely a great location will stay again
Stayed in April 2024
Reviewed: April 19, 2024
Ruebin
United States of AmericaPaid for a room that came with executive room privileges and they gave me a hard time getting it even when I showed my e- bill on my phone. Plus at check out they charged me twice for parking didn't know it until my reviewing my credit card charges.
The hotel location is perfect door staff excellent, clean, updated rooms
Stayed in April 2024
Reviewed: March 30, 2024
William
United States of AmericaUpscale.
Stayed in March 2024
Reviewed: March 24, 2024
Jeremy
United States of AmericaEverything was perfect
Was very clean. Staff was amazing. Drinks at the bar couldn’t have been better
Stayed in March 2024
Reviewed: March 13, 2024
Tiffany
United States of AmericaLocation was great! The bed and bedding was absolutely amazing!! We stayed at the four seasons last time and we enjoyed this hotel much much more. I would love love music in the lobby and a great big bar 👍👍👍
Stayed in March 2024
Reviewed: March 11, 2024
Monica
United States of AmericaSlightly noisy at night but I suspected that being on Canal but it quieted down enough at night. Would def stay again!
Location was great! Coffee in a.m was a treat and evening champagne was lovely!!
Stayed in March 2024
Reviewed: February 16, 2024
Bednarik
United States of AmericaSmall lobby and we were able to hear quite a bit of noise coming from the street even thought we were on the 16th floor
Location
Stayed in February 2024
Reviewed: January 31, 2024
Ian
United KingdomLack of Gluten Free cereal / bread
Helpfulness of staff ; I was sick and the hotel staff were super helpful
Stayed in January 2024
Reviewed: December 17, 2023
Dan
United States Minor Outlying IslandsNothing to report at this time.
Didn't do breakfast this time. Will attempt next time in town. Family time the reason.
Stayed in November 2023
Reviewed: December 12, 2023
Wendy
United States of AmericaNo complaints
I have no complaints everything was so lovely
Stayed in December 2023
Reviewed: November 29, 2023
Marcela
United States of AmericaAir conditioning was not working properly. Common spaces were cold not comfortable.
Convenient to conference place
Stayed in November 2023
Reviewed: October 16, 2023
Carla
United States of AmericaLocation
Beautiful and the staff
Stayed in October 2023
Reviewed: October 9, 2023
Brittany
United States of America29th floor! Great view of the city! Valet was great.
Stayed in October 2023
Reviewed: October 3, 2023
Bill
AustraliaLoved our stay. First class. Walking distance to everything. Highly recommend
Stayed in September 2023
Reviewed: September 11, 2023
Moya
United States of AmericaI have no complaints.
The hotel is very nice, clean, and in an excellent location! And, the Staff and Service is top notch!!! They provide exceptional service and ensure their customers have everything they need!
Stayed in September 2023
Reviewed: September 9, 2023
Dianna
United States of AmericaLocation...Night time was a little noisy
The hotel was great! Friendly staff great service!!
Stayed in September 2023
Reviewed: August 29, 2023
Taquisha
United States of AmericaI loved how clean our room was,everything about my stay was great
Stayed in August 2023
Reviewed: August 27, 2023
Lewis
United States of AmericaWhen we walk in the room it had cans on the floor made me think someone was in the room
The bellhop, and staff
Stayed in July 2023
Reviewed: August 7, 2023
Tiffany
United States of AmericaLocation was great and customer service
Stayed in August 2023
Reviewed: July 31, 2023
Rodney
United States of AmericaNothing
Location
Stayed in July 2023
Reviewed: July 10, 2023
Wany
United States of AmericaThe noise from the other person's room talking loud and bumping and throwing stuff against the wall. As the main entrance is on the other side we called a Lyft and waited on the wrong side. So we kept missing our rides.
We were on the 30th floor at the top. The room was beautiful we could look at a lot of things from our view. The beds were so comfortable and we both sleep so well.
Stayed in July 2023
Reviewed: June 12, 2023
Krystina
United States of AmericaNone
The room was comfortable and clean. The location was great in walking distance to Bourbon Street. The staff were friendly and very helpful with restaurant recommendations.
Stayed in March 2023
Reviewed: June 9, 2023
Kimberly
United States of Americanothing
friendly and clean
Stayed in June 2023
Reviewed: May 18, 2023
Terence
United States of AmericaWe had queen beds and my husband’s bed was not firm enough and he felt like a deep “ trench” had been made previously in the mattress that he could not escape from. My bed felt fine. We could hear next door tv playing which was annoying the second night of our stay.
Loved view from 30th floor. Room was decorated tastefully. Bathroom was very nice with great shower that worked well. Loved the friendliness of ALL the staff. They were totally helpful, pleasant, and knowledgeable.
Stayed in May 2023
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