20 Southwest 2nd Avenue, Rochester, MN 55902, United States of America
#34 of 51 hotels in Rochester
Guests' ChoiceBased on 875 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
9.5
Facilities
7.8
Staff
8.3
Value for money
7.7
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 16, 2024
Robert
United States of AmericaBathroom; lobby remodeling
Location to Mayo
Stayed in May 2024
Reviewed: May 3, 2024
Andrews
United States of AmericaThey were renovating and it was somewhat inconvenient
Handicap room
Stayed in May 2024
Reviewed: April 29, 2024
Pat
United States of Americasize of the room
bed
Stayed in April 2024
Reviewed: April 28, 2024
Joyce
United States of AmericaNo cleaning for the week. Construction at hotelHaving to enter and leave by side door
Location was excellent for Mayo Clinic swimming pool was lovely front desk staff was helpful and friendly
Stayed in April 2024
Reviewed: April 10, 2024
Leonard
United States of AmericaI could smell food cooking in my room #635
Proximity to Mayo
Stayed in April 2024
Reviewed: April 7, 2024
Dahl
United States of AmericaVery clean, I’m a big fan of hard floors in hotel rooms, they just feel and look cleaner
Stayed in April 2024
Reviewed: April 6, 2024
Christy
United States of AmericaParking was a hassle
Location, clean & great staff.
Stayed in April 2024
Reviewed: March 4, 2024
Jenny
United States of AmericaBeds and pillows were very uncomfortable, and visible dust present in corners etc.
Decor was pleasant and my daughter loved the pool. Was also very close to Mayo Clinic and very convenient for my appointments.
Stayed in January 2024
Reviewed: January 13, 2024
Cheryl
United States of AmericaNothing!
Closeness to Mayo and tunnel system-not having to go out in cold weather. Room service food was excellent. View out our window was nice - we could see downtown area.
Stayed in January 2024
Reviewed: January 1, 2024
Wieland
United States of AmericaThe TV channel guide did not match the channels available on the TV. There was not enough pillows for two people. Charging us for parking when we’re paying over $100 for a hotel room for one night seems to be just another way to get extra money out of a person renting a room.
Clean room. Good location for us. Bed was comfortable. Very clean room.
Stayed in December 2023
Reviewed: November 29, 2023
David
United States of AmericaLack of restaurant facilities. There are private restaurants in the building or connected to the building, but you will have to discover them on your own. Room was small but more than adequate. What does all that space matter when you are out of the room or while sleeping? They did an excellent job of updating the rooms in this classic and historic building.
Location. Joins immediately to Mayo Clinic. I just took the elevator from my room to the lower level, and I was there. Check in was not friendly, but not complicated and they accommodated my early arrival at 2 pm. At check out luggage storage was available and was complimentary.
Stayed in November 2023
Reviewed: November 22, 2023
Duane
United States of AmericaLocation for Mayo
Stayed in November 2023
Reviewed: November 19, 2023
Laurence
United States of AmericaIn room storage space. Not enough towel racks or hooks. Broken chair took three days to fix,
Hotel location, facilities within hotel, esthetic character of facility. In room ventilation was excellent
Stayed in November 2023
Reviewed: November 9, 2023
Fay
United States of AmericaPedestal sink
Location room quiet
Stayed in November 2023
Reviewed: November 1, 2023
Mary
United States of AmericaSee above.
Breakfast was great. Location great having appts next day at Mayo. Quiet. Bathroom not as handy without a dressing room Over all, very satisfied.
Stayed in October 2023
Reviewed: October 22, 2023
Tom
United States of AmericaTried getting a hold of the front desk, and no answer for hours. Finally got a hold to request more towels and took all day.
Location
Stayed in October 2023
Reviewed: October 19, 2023
Edward
United States of AmericaThis was our sixth stay and by far the worst
Stayed in October 2023
Reviewed: October 13, 2023
Tom
United States of AmericaPrice
Location
Stayed in October 2023
Reviewed: September 22, 2023
Julie
United States of AmericaVery long hallways between elevators I sleep better under natural fabrics and although the comforter was plush and beautiful, it was synthetic and not as comfortable as what I have at home
Close to Mayo Clinic
Stayed in September 2023
Reviewed: September 21, 2023
Yoshie
United States of AmericaNo breakfast. Nothing special.
Stayed in September 2023
Reviewed: September 19, 2023
Chandrashekhar
United States of AmericaNo view from the room. There was empty space to look at from our third-floor window between their residential towers. Has a hospital-like feeling. Not bad but could be better.
The location of this hotel is perfect, next to Mayo. The room was clean and the bed was comfortable. it was easy to check in and out. Parking cost was about $17-18 per day. we did not have any problem with the hotel. AC was continuously on. No problem with temps.
Stayed in September 2023
Reviewed: September 17, 2023
Viet-thi
FranceCan hear other rooms (and wondered how I bothered other guests)
Stayed in September 2023
Reviewed: September 14, 2023
Karla
United States of AmericaDifficult to find, you have to pay to park.
Clean, comfortable beds. Large room and large bath. Right across the street from Mayo Gonda building.
Stayed in September 2023
Reviewed: September 2, 2023
Emily
United States of AmericaI was charged by booking.Com & charged again by hotel even after telling the hotel staff I already paid thru booking.com. This is the 2nd hotel that has charged me after I have paid thru booking.com. I will not be using booking.com again.
It was quiet
Stayed in August 2023
Roccacasale, Italy
Kiotari, Greece
Arbanasi, Bulgaria
Las Vegas, USA
Berlin, Germany
Dordrecht, Netherlands
Kırsehir, Turkey
Atami, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content