450 Post Street, Union Square, San Francisco, CA 94102, United States of America
#69 of 221 hotels in San Francisco
Guests' ChoiceBased on 799 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.0
Staff
9.1
Value for money
8.1
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Richard
United KingdomExcellent hotel in a great location to explore San Francisco. Friendly staff with a warm welcome. Rooms clean tidy with plenty of room.Bathroom well equipped and more than adequate. Coffee / Tea in reception with biscuits and brownies was a nice touch. Would highly recommend to stay here....thanks
Stayed in May 2024
Reviewed: May 31, 2024
Steven
United KingdomLaundry is expensive - but you can just go to a nearby laundromat instead if you like.
Fabulous location, really stylish hotel (if you like old fashioned, which I do!). Lovely reception, which is a nice place to chill in the evening and enjoy the free sherry on offer! What what!
Stayed in May 2024
Reviewed: May 30, 2024
Emma
United KingdomVery clean. Good location to Union Square and staff friendly.
Stayed in May 2024
Reviewed: May 30, 2024
Gerard
United KingdomNo bar for a pre dinner drink or a last drink before retiring
Excellent location for the centre of San Fransisco
Stayed in May 2024
Reviewed: May 29, 2024
Trang
Thailandconvenient
Location
Stayed in May 2024
Reviewed: May 29, 2024
Allan
AustraliaThe bathroom is getting old and tired. Door squeeks.
The staff especially the lady on evening shift. She went out of her way to help us Just a lovely person.
Stayed in May 2024
Reviewed: May 28, 2024
Anna
AustraliaLift was extremely slow
Amazing location and heritage property. Some facilities seemed to require an update. Comfortable room and bed. Great view.
Stayed in April 2024
Reviewed: May 26, 2024
Andrew
United KingdomExcellent location just around the corner from Union Square (1 block) and Powell Street cable car start (turn around 2 blocks). China town was a 15/20 minute walk. The rooms were clean and comfortable
Stayed in May 2024
Reviewed: May 24, 2024
Ian
United KingdomNoise from the street if you have the windows open .
Had a lot of charm and well located for Union Square with Cable Cars and some nice restaurants nearby.
Stayed in May 2024
Reviewed: May 22, 2024
Alison
United KingdomThe bathroom could have been a bit better. Just a little tired.
Great location. Comfortable room. Great staff
Stayed in May 2024
Reviewed: May 21, 2024
Eric
CanadaGreat location in Union square. Very clean hotel and very comfortable bed. Friendly staff that is always available to help. Would recommend.
Stayed in May 2024
Reviewed: May 21, 2024
Alexander
AustriaLocation & facilitation were top!
Stayed in May 2024
Reviewed: May 20, 2024
Maureen
United States of AmericaVery dated and old which makes it appear dirty. Would be nice to have a casual bar and restaurant in the hotel. There is a high end restaurant next door. No breakfast options except cookies, tea and coffee. ☹️
Good location, friendly service, nice pillows & bed.
Stayed in May 2024
Reviewed: May 19, 2024
Thomas
GermanyEnglish style
Stayed in May 2024
Reviewed: May 17, 2024
Kelly
SingaporeShower water heater not consistent. Room lights dim. Not many choices of eating places nearby.
Location near to Bart, Metro stations and bus stops. Front counter staff Amy was very helpful.
Stayed in May 2024
Reviewed: May 16, 2024
Laurento
BelgiumIt was not possible to cast/stream from the phone to the TV. No big deal, but a nice to have.
Great hotel, the building has character. The room was spacious, quite enough, and fully equipped (e.g. safe, iron board, coffee machine, alarm, TV, etc.). The bed was comfortable. They even provided complementary coffee and biscuits every morning at the lobby. There was free filtered water at a dedicate station in the lobby too. Very nice location, walking distance to public transport, malls and many restaurants.
Stayed in May 2024
Reviewed: May 13, 2024
Rami
SwitzerlandThe hotel needs a lot of repairs (for example the windows were very old and they had to change the safe in the room cuz it was old and didn’t work anymore). The Valet parking takes ages till they bring your car (the fastet time is got my car was in 20 minutes)
Location was cool and the hotel itself had a nice design
Stayed in May 2024
Reviewed: May 10, 2024
Anna
NetherlandsI noticed there was no air co. We were travelling in the winter, so no need for it, but I can imagine it can get pretty hot during summer.
Great location, comfortable beds.
Stayed in February 2024
Reviewed: May 7, 2024
Karen
AustraliaThe lift, not working most of the time, in previous reviews this was mentioned, still not working
Only steps from Union Square, very comfortable beds, very clean
Stayed in May 2024
Reviewed: May 5, 2024
David
United KingdomOne of the 2 lifts wasn't working for 3 days of our stay.
Good location, almost on Union Square with all its' upmarket shops. Friendly, obliging staff. Quirky hotel - there's a theatre on 2nd floor and some society called Elks Lodge have a huge presence / history here. Comfortable lounge / reception area where they serve complimentary sherry each afternoon and coffee / biscuits each morning. A nice touch. Generous size bedroom, walk-in wardrobe and very nice bathroom with plush towels and toiletries.
Stayed in April 2024
Reviewed: May 5, 2024
Rohand23
AustraliaRoom size was small
Bathroom was great. Location was fantastic.
Stayed in April 2024
Reviewed: April 29, 2024
Dr
NepalIt's old hotel. Lift was broken for whole day - no any compensation
Location Staff
Stayed in April 2024
Reviewed: April 28, 2024
John
United KingdomBroken lifts. Decor needs refreshing. Lack of breakfast availability
Location, couldn’t have been better. The staff were also very friendly. The price for central San Fran was reasonable
Stayed in April 2024
Reviewed: April 27, 2024
Jacki
FranceNo parking at the hotel. Valet parking is offered but it’s very expensive. We returned our hire car and used public transport instead.
Great location by Union Square. Easy access to public transport, shopping and restaurants. The room was spacious, clean and well equipped. Coffee was served in the lobby every morning.
Stayed in March 2024
Wexford, Ireland
Białystok, Poland
Side, Turkey
Aldudes, France
Shibukawa, Japan
Getsovo, Bulgaria
Magnac-Laval, France
Senj, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content