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  5. Reviews of Kimpton - Sylvan Hotel, an IHG Hotel

Reviews of Kimpton - Sylvan Hotel, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

374 East Paces Ferry Road NE, Atlanta, 30305, United States of America

#53 of 263 hotels in Atlanta

Guests' Choice

Review Score

Based on 443 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    10
    10/10 recommend
    • Leisure trip
    • Couple
    • Essential Room
    • Stayed 2 nights

    nothing

    absolutely loved the stay ! such a beautiful hotel, super comfortable and great staff

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Essential King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower water pressure could have been stronger. Complimentary bedroom slippers would have been nice.

    Comfy bed. Room interior design and furnishing - cosy contemporary and homely. Well stocked mini bar.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Buckhead trip was good.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights

    Cost is a bit high for what you get. Valet parking is expensive. Restaurant is as well. Restaurant service was rather unwelcoming.

    City hotel. Fairly close to the places we were visiting in Buckhead. Quiet on the weekend. Construction next door was ceased for the weekend.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    We will be back!
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Our second stay at this hotel and it was great again! Beautiful and clean rooms, friendly staff and great location!

    Stayed in March 2024

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night

    Pricey

    Clean and comfortable. Loved the rooftop bar. Good walking access to shopping, restaurants and nightlife in the neighbourhood.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Good value and location
    • Business trip
    • Solo traveler
    • Essential King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool seemed barely open

    Location

    Stayed in March 2024

  • Reviewed: April 15, 2024

    9.0
    The room was clean and the price was reasonable
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was a bit run down

    The room was large and clean

    Stayed in April 2024

  • Reviewed: March 10, 2024

    10
    Will be back!!! It is our first choice when we can get a good rate!
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 1 night

    Having to check out for an early am meeting - was sleeping good. Have stayed here several times and have always been pleased, found something new I liked, and have not once been disappointed. That says a lot!

    They are ALWAYS professional and friendly and. go out of the way to be sure we have everything we need - in this case Brandon brought me an Nespresso machine for after dinner coffee so we didn't have to go back out in the pouring rain.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful quality atmosphere Comfortable room Great restaurant

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Stay there every time that I can get a great rate!
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 1 night

    Can't think of anything. I prefer and iron and not a steamer in my room because they spit and I had a silk dress but I can assure you had I asked for an iron at the front desk, they would have found one for me.

    Just love the atmosphere - the staff is exceptional and meets all of our needs, adding personal touches that make guests feel special. All about the little things and we make a point of staying here whenever possible.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    10
    Everything was excellent
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Nice stay, friendly staff.
    • Leisure trip
    • Solo traveler
    • Essential King Room - Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was expensive; need an area for dogs. No bell hops to help with luggage. Valet offered to hello once out the door but hard part was done.

    Dog friendly; didn’t feel crowded

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Loved it !!! Will stay again and again
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elevators and a few spots were very worn out , old and dated . Rooms were cute but stated mini bar in each room and there was not one . Some spots worn out scratched from dogs or long time use.

    Clean, smelled nice , great decor , drinks available for free, several restaurants on site, great location for walking to fun things .

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    PreXmas Interlude.
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Not crazy about the music played on speakers near front patio.

    Clean, quiet and elegant. Excellent dinner at the Betty. The room was large and very comfortable. Close to restaurants and German Xmas market.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    10
    A place to feel like Royalty away from home!
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    After checking in, we were offered a glass of wine, a choice between red or white. They took our belongings upstairs for us. We did not have to go to the room until we wanted to. Doing this time of the year, the property is beautiful, and the outside dining location downstairs by the receptionist desk, beautifully decorated with the igloos, and the Christmas lights just beautiful. The upstairs rooftop bar was very nice and comfortable with blankets on the outside of the elevator for you to sit outside in the cool, they even had heaters to keep you warm. Experienced sitting at the bar with the amazing Isaac as the bartender! Very sweet guy! The staff Josh and Kenyatta were awesome, awesome host. I plan to go back soon just for Staycation. The restaurant Betty was a nice dining experience as well. Overall just a beautiful location, a gem hidden away in the mist of Buckhead.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Essential King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You could hear everything through the doors. Every time someone opened or closed a door I could hear It …starting early in the morning .

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Premium King Room
    • Stayed 2 nights

    There was nothing I didn't like.

    The location was excellent, very close to every place I wanted to go in Buckhead. The rooftop bar with DJ was wonderful in the evening, with views of the city and delicious snacks and wine. And the room was extremely comfortable and clean.

    Stayed in October 2023

  • Reviewed: November 11, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Essential King Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Decor throughout property was thoughtful and engaging. Staff all showed wonderful.hospitality. from front desk to F+B outlets and housekeeping. Very quiet and comfortable.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    8.0
    very good. I would stay here again.
    • Leisure trip
    • Solo traveler
    • Premium King Room
    • Stayed 1 night

    the elevators cabs do not match the quality of the rest of the hotel.

    the room was beautiful. it felt like home instantly.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure in the bathroom

    Helpful people and clean room

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Clean, chic, and central hotel with helpful/friendly staff.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some construction noise at a site nearby- if you are a light sleeper bring earplugs!

    Lovely staff, clean room with a comfy bed. Appreciated the Yoga mat in the room!

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Comfortable
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    Stayed in October 2023

  • Reviewed: September 30, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Liked it all, nice visit!

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    Wonderful staff and great scenery
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful decor and great restaurant!

    Stayed in September 2023

Showing 1 - 25

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