9365 Waterstone Boulevard, Cincinnati, OH 45249, United States of America
#78 of 80 hotels in Cincinnati
Guests' ChoiceBased on 345 hotel reviews
4.9Cleanliness
5.7
Comfort
5.9
Location
7.0
Facilities
5.6
Staff
6.1
Value for money
6.2
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Vanessa
United States of AmericaPool wasn’t open, arm didn’t work, room was ok but needs better cleaning
And of culdesac, quiet
Stayed in May 2024
Reviewed: May 22, 2024
Gayle
United States of AmericaThe facility needs some updating. In our room, there was no sugar or creamer for the coffee and there were no tissues. When my husband went down to ask for some, they said they were out of those items. When he asked where the ice was, the person at the counter just pointed. That seemed rather rude. Also, the pool was not available.
The location was close to restaurants and stores. The setting was nice. The room itself was spacious.
Stayed in May 2024
Reviewed: May 21, 2024
Andrea
MexicoNot very clean, AC was not working, Our room was not cleaned any of the 3 nights we spent even we asked for it, Ice machine in the 4th floor was not working Monday all the hotel was smelling like paint 🤢 There was not toilet paper in the room.
It's cheap, many stores around (5 min by car)
Stayed in May 2024
Reviewed: May 1, 2024
Sana
United States of AmericaUnfriendly staff, front desk is amazing
Nice pool
Stayed in April 2024
Reviewed: April 30, 2024
Gabrielle
United States of AmericaPool closed. Staff not so nice.
Great for price
Stayed in April 2024
Reviewed: April 29, 2024
David
United States of AmericaNo breakfast the pool was closed and the room thermostat didn't work so it was warm in the room
The price
Stayed in April 2024
Reviewed: April 22, 2024
William
United States of AmericaI was a little disappointed that the water in the shower was never even warm over the course of the three days. The sink water would run hot, so I just cleaned up in the sink. A hot shower would have been nice and frankly I think is expected. Room 301.
Everything was kind of what I expected for the price point.
Stayed in April 2024
Reviewed: April 18, 2024
Natalie
United States of AmericaShower did not get hot, noisy near the highway.
Stayed in April 2024
Reviewed: April 18, 2024
Matthew
United States of AmericaThe room smelled really bad
Size of the room for the price, the gym and pool
Stayed in April 2024
Reviewed: April 15, 2024
Jordan
United States of AmericaOutside and inside hotel smelled like weed. Pool had dirt in the bottom of it. Random hairs in the shower. Bathroom floors were dirty. Beds/bedding were cleaning. Guest LIVE in this hotel and make themselves right at home by living trash in hallways, elevators, pool area ect. And letting their kids run wild through the halls. Seen multiple drug deals in the parking lot during our ONE night stay.
Good location, my kids enjoyed the pool. Cheap price.
Stayed in April 2024
Reviewed: April 10, 2024
Portia
United States of AmericaThe place and the room were not very clean . There was even visible dirt in the toilet .
Stayed in April 2024
Reviewed: April 3, 2024
Anita
United States of AmericaNothing
I like everything
Stayed in April 2024
Reviewed: March 30, 2024
Samantha
United States of AmericaIt has bedbugs found three of them and has roaches as well an the staff can be some what rude
It has a swimming pool
Stayed in March 2024
Reviewed: March 24, 2024
Patrick
United States of AmericaNo one working the front seat in the morning who can print out a receipt for your stay. Could use some bleach when washing towels.
It’s a good basic place to stay on a budget. Rooms are big.
Stayed in March 2024
Reviewed: March 16, 2024
Mack
United States of AmericaThere was black mold in the showers. A very small amount for a hotel but there was still black mold.
Stayed in March 2024
Reviewed: March 6, 2024
Brittany
United States of AmericaIt was kind of sketchy. We walked into a room with a busted TV and what looked like knife marks in the curtains. Weird stains on our walls and stuff falling off the walls (the towel holder in the bathroom to name one). The staff was nice and made sure we knew we weren't getting charged for a TV we didn't break. I'm hoping it was just because it's under renovation. I will try it again once it's finished being renovated.
It was affordable and close to work
Stayed in February 2024
Reviewed: December 9, 2023
Riccardo
United States of AmericaStaff wasn’t really smiling, the room were not that clean
Overall clean and good value
Stayed in October 2023
Reviewed: October 23, 2023
Michelle
United States of AmericaIt took the water 5-10 mins to get hot and they would not give extra washcloths and towels. Needs updated and to be cleaned better
Rooms were spacious and a good deal
Stayed in October 2023
Reviewed: October 12, 2023
Jean
United States of AmericaFront desk gave me key to wrong room and not available
Location and price
Stayed in October 2023
Reviewed: September 25, 2023
Christopher
United States of AmericaSecurity deposit and dirty carpets. Everything outside of the room was gross. They don’t own a vacuum.
Big room
Stayed in September 2023
Reviewed: August 21, 2023
Goforth
United States of AmericaThe pool was closed and didn't have sheets for the pull out couch. Went to the front desk to get some and they gave me a flat sheet that wasn't big enough for the bed but it worked.
It was quiet and close to our destination
Stayed in August 2023
Reviewed: August 21, 2023
Hania
United States of AmericaWhen I arrived to the hotel at 11pm, I was told by the receptionist that my booking was cancelled due to unavailability. I didn't know what to do since it was late at night. Then the receptionist was able to give me a room. I called the receptionist after checking out and informed them that I forgot my necklace on the bed to keep it for me. When I arrived back to the hotel, the receptionist said they couldn't find it. And there were inconsistency on what the receptionist and the housekeeping were saying. The receptionist said they have cameras in the room, which was not true and illegal to have cameras in the rooms!
Free parking
Stayed in August 2023
Reviewed: August 19, 2023
Mark
United States of AmericaThey did not have any fitted sheets available for the pull out bed. When booking it said they had breakfast but it was not available when we checked in.
We liked the transitional bed/couch and the small wall between the spaces for the family aspect. It was close to stores.
Stayed in August 2023
Reviewed: August 7, 2023
Stephen
United States of AmericaRoom had a strong smoke odor. Television didn't work. No hot water for shower on first nights, worked fine second night.
Good coffee and staff was exceptionally friendly and polite.
Stayed in August 2023
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