1550 Empire Central , Dallas, TX 75235, United States of America
#170 of 171 hotels in Dallas
Guests' ChoiceBased on 1282 hotel reviews
3.3Cleanliness
4.5
Comfort
4.4
Location
4.9
Facilities
4.1
Staff
4.6
Value for money
4.6
Free WiFi
4.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Eva-maria
United States of AmericaI booked two rooms - instead, the receptionist wanted to give me one room WITHOUT a key (staff would have had to open every time). I had to show my reservation to prove I had paid for two rooms and then got a queen instead of the booked king
Stayed in April 2024
Reviewed: April 23, 2024
Preston
United States of AmericaI was going to rebook it on Booking.com but I changed my mind about staying. They charged my card without me knowing for a deposit when I didn't even confirm the booking. Now I have to wait 16 days for a deposit that should have never been taken from my card. They charge extra fees even if the price on booking says otherwise. Stay at your own risk.
The location was convenient.
Stayed in April 2024
Reviewed: April 11, 2024
Brianna
United States of AmericaRoaches and broken lamps and a lot of homeless people checking in when i was leaving
The location was okay if not a bit secluded
Stayed in April 2024
Reviewed: April 11, 2024
James
United States of AmericaNon-Smoking rooms were obviously smoked in and room was dirty
It was close to the airport.
Stayed in April 2024
Reviewed: March 28, 2024
Yolanda
United States of AmericaNo blanket no tv the first night they didn’t offer a partial refund cable was out the whole night. Only sheets on the bed the top lock wasn’t working
Nothing at all
Stayed in March 2024
Reviewed: March 18, 2024
Brian
United States of AmericaAll the drugs and hookers are everywhere
Was not anything
Stayed in March 2024
Reviewed: March 18, 2024
Kina
United States of AmericaThe length of receiving my deposit
It took a whole month for receiving my deposit back
Stayed in February 2024
Reviewed: March 4, 2024
Tonii
United States of AmericaThere was nothing I really liked about it. It was last minute so I had to just deal with it. We changed rooms twice the heat did not work in any of them and no one came to fix it like we were told they were. We asked for non smoking and go a smoking room. This was a bad choice!!!
Stayed in February 2024
Reviewed: February 5, 2024
Dennis
United States of AmericaHeater blew cold air
Close to freeway
Stayed in January 2024
Reviewed: January 31, 2024
Andrews
United States of AmericaThe sheets were a little stained bathroom walls were dirty the room was hot due A/C not working properly.
The beds were comfortable
Stayed in January 2024
Reviewed: January 24, 2024
Lyons
United States of AmericaThe linens were stained. The room has a bad lingering oder for a non smoking room. There was graffiti on the door and mirror. It was just very outdated and the service was uninviting.
The size of the room was reasonable for a single person with a king bed.
Stayed in January 2024
Reviewed: January 15, 2024
Briann
United States of AmericaThe false advertising pictures. This makes the rooms looks light and comfortable, to the contrary they are dark and drab and kinda slummy. 2 of our outlets didn’t work
I liked how accommodating to room location they were upon arrival. We basically got to pick our room and view
Stayed in January 2024
Reviewed: January 3, 2024
Moran
United States of AmericaNo phone, no security latch, only furniture is the two night stands and a small desk (no place for other belongings), staff uninterested in helping.
The lights worked.
Stayed in January 2024
Reviewed: January 2, 2024
Timothy
United States of AmericaVending machine is empty Remotes don’t match the tv WiFi is bad
Location
Stayed in December 2023
Reviewed: December 21, 2023
Tyler
United States of AmericaThe overall room was filthy. There were stains on every surface; walls, floor, and even the bed. The sink was held together by caulk and hope. The water tasted like a moldy hose and nearly made me vomit while brushing my teeth. There was exposed electrical wiring. The only lock on the door that worked was the deadbolt. The additional safety lock was gone. The TV remote was missing; all that was there was the battery cover.
Barely anything, honestly. It's close to the airport, so I'll give them that. It's also far enough from the main road that noise from traffic isn't too much of an issue (although the other noise is dependent on the other guests).
Stayed in December 2023
Reviewed: December 21, 2023
Chanaa
United States of AmericaThe bathtub wasn't clean. The room looked outdated and unclean. The top blanket had burns in it. Also, there was issues with the internet and loud guest in parking lot. The room had a loud washer and dryer running right next door.
The room was close to a place of business.
Stayed in December 2023
Reviewed: December 4, 2023
Drake
United States of AmericaThe room we stayed in smelt like pot. Sheets were very dirty. Lots of people wondering around the property.
Not much
Stayed in December 2023
Reviewed: December 1, 2023
Samoana
United States of AmericaEverything could have been better from the check-in to the check out. Mattress uncomfortable. Walls in bathroom falling apart. Shady people hanging out in the walkways
It was a run down motel. It wasn't as nice as the pictures. It's kinda far away from the airport and far away from everything. Somewhat of a slum.
Stayed in November 2023
Reviewed: November 30, 2023
Pablo
United States of AmericaEverything excluding staff.
The staff. Everything else was horrible.
Stayed in November 2023
Reviewed: November 22, 2023
David
United States of AmericaNo microwave anywhere on property A/C Leaking water into room puddles SECRET Security Deposit - not on Receipt RAT TRAP motel - wants $420+ weekly - NOT worth$150
Stayed in November 2023
Reviewed: November 15, 2023
Cw
United States of AmericaVery run down hotel. The room was all stained. The door had been screwed back together. Will never stay there again.
It was close to the airport
Stayed in November 2023
Reviewed: November 13, 2023
Gabriela
United States of AmericaI was assigned a room and had to go ask for a new one the room was dirty and the sheets were burned through. The deadbolt was also broken off the door. Had to het another room. The new room was just as dirty and falling apart
Stayed in November 2023
Reviewed: November 5, 2023
Kiauhna
United States of AmericaOverall the entire experience.
The receptionist was a little rude. He didn’t give me a welcoming spirit when coming in and spending my money. Kind of upset me.
Stayed in November 2023
Reviewed: November 1, 2023
Bent
United States of AmericaThe shower was not working properly and the light in the bathroom was not working.
Stayed in October 2023
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