1997 Edwin Miller Blvd, Martinsburg, WV 25401, United States of America
#8 of 10 hotels in Martinsburg
Guests' ChoiceBased on 139 hotel reviews
6.4Cleanliness
6.7
Comfort
6.9
Location
7.9
Facilities
6.6
Staff
7.8
Value for money
7.1
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 4, 2024
Judy
United States of AmericaNoisy neighbors
Good location and park right outside room.
Stayed in March 2024
Reviewed: March 27, 2024
J
United States of AmericaHot water in the shower was just warm
Stayed in March 2024
Reviewed: October 16, 2023
Alice
United States of Americano breakfast, the place was old, stains in the tub, hard mattresses-some people might like extra firm though, stink bugs
Stayed in October 2023
Reviewed: August 31, 2023
Monica
United States of Americathe floors were filthy dirty
Stayed in July 2023
Reviewed: August 24, 2023
Leapheng
United States of AmericaThe AC is loud // I cannot turn on otherwise I cannot sleep . The shower no curtain . And the blanket is itchy . Luckily I bring my own blanket.
Location is good
Stayed in August 2023
Reviewed: August 14, 2023
Ben
United States of AmericaThe room smelled like smoke and the towels and bedding were stained. There was a big dip and soft spot in the middle of the floor that felt like a pothole.
I like it was available at short notice and right off the highway.
Stayed in August 2023
Reviewed: August 2, 2023
Joseph
United States of AmericaThe sunken floor in my room leaky refrigerator
There was no breakfast
Stayed in July 2023
Reviewed: June 19, 2023
Morgenstern
United States of Americadated rooms. what seemed like long term tenets using the parking lot as their personal patio.
convenient location. fridge and microwave.
Stayed in June 2023
Reviewed: May 27, 2023
Yung-yung
United States of AmericaThe desk chair in my room has a huge stain. The staff gave me a new room. It seemed clean.
The staffs were super friendly and helpful. The whole property is clean but the room was less clean. It was quite.
Stayed in May 2023
Reviewed: May 14, 2023
Arthur
United States of Americaroaches
price
Stayed in May 2023
Reviewed: September 4, 2022
Lawrence
United States of AmericaI was refused the senior discount because of mistakes made by the hotel's employees and the assistant manager the next day refused to give me the discount.
Stayed in August 2022
Reviewed: August 13, 2022
Grambogirl
United States of Americanot very clean. floor was filthy. BLACK filthy.
Stayed in August 2022
Reviewed: July 10, 2022
Claude
United States of AmericaLumpy been pillows Poor ac control, outside wood rot n needs paint. Inside poorly done moulding, wall repairs. Thin towels.
Price n clean
Stayed in July 2022
Reviewed: May 26, 2022
James
United States of AmericaBooked this room because it claimed to be pet friendly online, when we arrived was informed that applied to dogs only. It should state that beforehand. Let us stay anyway, for a $10 fee. Other than that, it was a pleasant stay.
Stayed in May 2022
Reviewed: October 24, 2021
Judy
United States of AmericaCould use more comfortable pillows and stronger WiFi service. Very weak WiFi connection that frequently doesn’t work (have stayed multiple times).
Location and price
Stayed in September 2021
Reviewed: September 2, 2021
Kathleen
United States of AmericaPoor wifi
Poor wifi
Stayed in September 2021
Reviewed: August 22, 2021
Jeff
United States of AmericaKind of run down looking. But that’s expected compared to location and price compared to other places.
First thing I noticed was how unprofessional the front desk person looked. Low cut, kind of worn tank top and concert worthy jeans HOWEVER she was very friendly and EXTREMELY helpful. Not to mention she did a great job handling about 6 or 7 customers at 12:30am. As for the room I was pleasantly surprised how clean and pleasant it was. Only issue was with the AC. It was ice cold (which can be a good thing) and the knob was broken so turning it down didn’t do much. Plus I bumped into the headboard (wall really) while sitting on the bed and the rather large (and heavy) picture fell down on the pillow. That would have been a MAJOR problem had it happened during the night while sleeping.
Stayed in August 2021
Reviewed: August 6, 2021
Jervondre
United States of Americait was dried up cat poo in the corner from a previous stay
location was fantastic
Stayed in June 2021
Reviewed: June 3, 2021
Barbara
United States of AmericaThe heater stopped working - weather was chilly so wanted some heat but had a chilly night in the room - and the floor needed mopping because our socks got very dirty on the vinyl flooring- no carpeting in the room
Convenient to the highway and had a quiet night with no noisy people around- was glad to have a comfortable bed to sleep in and shower was nice.
Stayed in May 2021
Reviewed: May 13, 2024
Staci
United States of AmericaNot very well kept
Convenient to highway
Stayed in May 2024
Reviewed: March 25, 2024
Brianna
United States of AmericaWell I went to hang out with a boyfriend that evening when returning back late from my hangout my boyfriend and I walked into our hotel room and a stranger man was In my room. He went through all of my belongings he had my room destroyed. He vomited over a lot of things in my room and when going up to tell the staff on duty that late evening she was helpful for the most part we was in shock to all of us. The man had my sweater on. My boyfriend’s socks on his dirty ones were on the floor. All of my drawers were opened and ran through he went through my shoes. The man was definitely scary. That was the most scariest thing I have ever encountered. He said he got the key from the desk. The lady at the desk showed us that was not the truth. The police was called and he went to jail with a felony that night. I have no sorrow for this sorry man. I had to go through all of my things and get everything I had in my possession back in order the next day that I had other plans for. I was tired. I was hungry. A laundry lady did come and ask could she help she was the sweetest person ever! Did not get her name.as we were packing and cleaning. The owner would not get up and come to the emergency event that took place. He took hours to get there the next day. To just ask my card I used to issue us back the days we are Not staying anymore. Which I believe we should have got reimbursed for the entire week I payed I was there for 2 days and was totally taken out of my lifestyle , or comfort zone with what took place at his place of business. But to wonder : when I went to pay my weekly. After two days of observation and I didn’t see anything because I work all day. Monday to Friday so I really Just come to sleep. I was told that my room need inspected every Friday! I didn’t like that at all when I said something to the owner or the owners son the young man. He just kept his chin up and was demeaned about it. Okay well we allowed it. I signed the paper to agree.
I liked Larry he was VERY RESPECTFUL ! And had great customer service skills!
Stayed in March 2024
Reviewed: February 28, 2024
Twyla
United States of AmericaI didn't like the fact the room had roaches and the pull out bed was disgusting
Nothing
Stayed in February 2024
Reviewed: January 23, 2024
Luvsebay
United States of AmericaMissing a rack to hang clothes.
We have stayed here many times in the past but were still pleasantly surprised by the upgrades. We stayed in Room 203 which had a new floor, remodeled walk in shower and new beds. The only thing missing was a rack to hang clothes. We will definitely stay here again.
Stayed in January 2024
Reviewed: December 17, 2023
Ron
United States of AmericaNo pen, cable tv was low grade
Convenient
Stayed in December 2023
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