32 Heatherdown Drive, Westerville, OH 43081, United States of America
#2 of 3 hotels in Westerville
Guests' ChoiceBased on 288 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.4
Value for money
8.4
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Ellen
United States of AmericaCoffee was not kept filled in the room. One of the fitted sheets did not fit the mattress. Also the pillows were not the best. I would also suggest that some sort of anti-slip material be put on the shower floor. It was slippery while showering.
The beds were very comfortable. The exterior and interior was very clean.
Stayed in June 2024
Reviewed: June 1, 2024
Lauretta
United States of AmericaThe bar was not opened to sit and enjoy
It was clean and smelled great
Stayed in May 2024
Reviewed: May 23, 2024
Debbie
United States of AmericaThe fridge in our room didn’t work. We had to use a hair dryer to melt the ice from the freezer so it would run and keep our drinks cold.
We didn’t have breakfast there. It was close and the hotel was clean and the room was cozy
Stayed in May 2024
Reviewed: May 19, 2024
Liz
United States of AmericaThe property was missing having food or a microwave and it would be great spot to come back too.
The location and the cleanliness of the property was great since we were visiting family close by.
Stayed in May 2024
Reviewed: April 18, 2024
Ronna
United States of AmericaNot a big deal, but my request for 1 king bed was not able to be met. Didn't need 2 queens for a single traveler.
Clean, well stocked, friendly staff, nice little cocktail bar
Stayed in April 2024
Reviewed: April 17, 2024
Angela
United States of AmericaEverything was great.
It was great. The room was very clean and the staff was friendly and helpful.
Stayed in April 2024
Reviewed: April 14, 2024
Amanda
United States of AmericaEverything was great!
Very clean and comfortable
Stayed in April 2024
Reviewed: March 27, 2024
Robert
United States of AmericaI did not like the fact I had to go somewhere else to eat, or had to order from somewhere and have it delivered.
I liked that it was clean room was big
Stayed in March 2024
Reviewed: March 17, 2024
Work
United States of AmericaNothing
Very efficient and modern
Stayed in March 2024
Reviewed: February 24, 2024
Debra
United States of AmericaThere was no microwave or refrigerator in the room we had.
Stayed in January 2024
Reviewed: December 28, 2023
Eric
United States of AmericaNo breakfast was included.
Stayed in December 2023
Reviewed: December 23, 2023
Kimberley
United States of AmericaThe only downside was bar wasn’t open due to no bartender on staff. You could still purchase beer and wine from the front desk, but I missed being able to sit and socialize at the bar and have an actual cocktail. Housekeeping got a little lax as I was there for 4 days. Would forget to leave bottled water and toiletries, and the didn’t wipe the counter off. Otherwise, the bed was made daily. I didn’t check the pool this time but my last stay it was very cold.
Love this property. Close to several restaurants and stores. Rooms are nice and I honestly can’t say enough about the front desk staff. So helpful and friendly.
Stayed in December 2023
Reviewed: November 21, 2023
Dominique
PanamaFew dirty spots in room
Staff is great also liked the location!
Stayed in November 2023
Reviewed: November 17, 2023
Errica
United States of AmericaI love the way the rooms are set up I haven't had no complaints since I started coming there so everything be on point
Everything the workers I love the fact that they make us feel wanted there and every time we need something they don't make us wait so I like everything they know how to talk to people's they know how to greet you when you come in the door
Stayed in November 2023
Reviewed: October 6, 2023
Dawn
United States of AmericaNothing
Staff is always friendly and helpful. We stay in this hotel every time were staying in the area.
Stayed in July 2023
Reviewed: October 4, 2023
Jacob
United States of AmericaEverything was great, but or the price I think it should have included breakfast.
Stayed in October 2023
Reviewed: October 3, 2023
Dan
United States of AmericaLighting in bath and shower area, could use a light in the toilet shower area
Location
Stayed in October 2023
Reviewed: September 23, 2023
Guy
United States of AmericaStaff was fantastic!
Stayed in September 2023
Reviewed: September 11, 2023
Barbara
United States of AmericaThe breakfast
Stayed in September 2023
Reviewed: September 11, 2023
Cindy
United States of AmericaEverything
Stayed in September 2023
Reviewed: September 11, 2023
Regina
United States of AmericaSuper friendly staff. I had issues with my door they moved me to another room with no issues
Stayed in September 2023
Reviewed: September 11, 2023
Nancy
United States of AmericaThe bar was closed.
Fun vibe.
Stayed in September 2023
Reviewed: August 14, 2023
Michelle
United States of AmericaNo complaints here
Very clean & upbeat friendly staff
Stayed in August 2023
Reviewed: August 8, 2023
Dr
GermanyDeposit was frozen on my card for at least one week after stay vs promised "next working day after check out" - can live with thus but it was a bit of inconvenience
Great hotel for business stay.
Stayed in July 2023
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