The food and beverage service could have been better at the pool. Often went to the bar ourselves and had to flag down staff to get more drinks and order food.

Property was amazing! Just beautiful and relaxing. Absolute perfection.

Stayed in May 2024

The views surrounding the property are stunning! Love that there aren’t a ton of rooms so the pool stays clean and feels relaxing. Also - love that it’s adults only.

Stayed in April 2024

Every eve there was a drainage smell in our room, it was coming from the sink/shower drain. At almost 2,000 gbp for 4 nights, I’d expect this to be solved pronto. Drinks by the pool exceptionally overpriced. Given spending a lot to stay; nice to see more things included like bottled water and perhaps a couple of beers. Breakfast options limited and overpriced. For example, tiny ramekin (not a bowl) of some berries and yogurt 16 dollars. 2 tiny slices of avocado toast over 20 dollars. Lunch sandwiches and salads are nice though and a little more value for money.

So chilled, room lovely. We loved our stay and were so sad to leave.

Stayed in April 2024

Service was exceptional. Lunch was fresh and menu options were delightful.

Stayed in April 2024

Nothing

Beautiful resort!! Small touches that made the stay exceptional.

Stayed in March 2024

The reception area too small for guests checking in while others are checking out. No additional space for everyone s luggage in the reception area.

Suite was spacious and Pool area beautiful

Stayed in March 2024

The coffee was really bad. We went elsewhere to get good coffee.

The view from the pool and the dining area bear the pool. The staff was friendly. The hotel is close to Indian Canyons.

Stayed in March 2024

It felt like the hotel was slightly short-staffed; breakfast, housekeeping, and pool service all took a bit longer than we expected. But, all the service was incredibly friendly.

The rooms were gorgeous and so luxurious. We've stayed at many places in Palm Springs and most properties are converted or renovated. The Hermann Bungalows are a truly unique, modern experience built from the ground up. The pool area was also absolutely stunning. If you're looking for a private and quiet Palm Springs escape, this is it.

Stayed in February 2024

N/A

Absolutely delighted to award L’Horizon Resort & Spa a well-deserved 5-star rating! My stay was nothing short of amazing, blending luxury with tranquility in a way that is truly unique. From the moment I arrived, the attention to detail and the level of care from the staff were impeccable. The resort itself is a masterpiece of design, offering serene and beautifully landscaped surroundings that instantly put you at ease. The room was a haven of comfort, equipped with everything needed for a perfect stay. The bed was like sleeping on a cloud, and the views were breathtaking, offering a slice of paradise right from the balcony. The spa services were exceptional, with skilled professionals who ensured a rejuvenating experience that melted away all the stresses of daily life. Dining at the resort was another highlight, with culinary delights that were both exquisite and beautifully presented. Each meal was an experience in itself, showcasing the best of local and international cuisine. What truly sets L’Horizon Resort & Spa apart, though, is its ability to make every guest feel special and catered to with personalized service that goes above and beyond. Whether it was the thoughtful touches in the room, the friendly greetings from every staff member, or the concierge's recommendations for local attractions, everything was done to ensure an unforgettable experience. In summary, L’Horizon Resort & Spa is a jewel in the crown of luxury resorts, offering an unmatched blend of elegance, comfort, and exceptional service. It’s not just a place to stay; it's a destination that captures the heart and soul, leaving you with memories that will last a lifetime. I can’t recommend it highly enough and look forward to my next visit!

Stayed in February 2024

Everything was perfect, will definitely stay again

Stayed in January 2024

Not near any restaurants but not a problem that a quick Uber ride can’t solve

Beautiful property staff friendly although not as attentive as they could be around the pool on occasions but all in all fabulous

Stayed in January 2024

Beautiful and individual decorated hotel .. very charming

Stayed in January 2024

The only I dislike was having to leave.

The property was absolutely beautiful! During the day the backdrop of the mountains and at night the property elegantly lit. The property was fresh and clean.

Stayed in December 2023

The room safe was located on the lowest area so I had to literally lay on the ground. NOT GOOD AT ALL Room was a bit noisy.

The pool was lovely, room well appointed grounds beautiful. Dawna was wonderful. All the staff great. Restaurant So Pa was superb.

Stayed in December 2023

Too far from the main drag Infested with mosquitoes

Quiet, well maintained, great service

Stayed in October 2023

The landscaper that showed up and started working in our private patio which woke us up. He looked right in on us and kept working. The staff handled the situation appropriately and refunded our resort fees. For $1200 a night this should have never happened and lessened the value considerably for us. The massages weren’t great either and the cabanas they performed the massages in were very hot and stuffy.

The location was great and the rooms were exceptional.

Stayed in August 2023

No gym

Stayed in August 2023

There was nothing I didn’t like !

Everything !!!

Stayed in August 2023

Nothing - it was all superb

From the minute you get to L’Horizon, you can feel the calm. Staff were attentive and professional. The bungalows were beautiful with some lovely touches. Pool and bar area was lovely. Food and drinks were excellent

Stayed in July 2023

More staff to avoid hour long waits on dinner and breakfast. Suggestion more than didn't like: have dog waste disposal bags available and dog waste trash cans as well.

This was a great hotel to spend some quality time with my husband. Staff was very welcoming, the little details offered (like personalized plate with our names on the door) were amazing, the Le Labo toiletries, the fact that the hotel is pet friendly, the cleanliness of the hotel... It was a very memorable trip and we would definitely recommend it to anyone wanting a little getaway trip. Location wise, it was perfect. Not too far from PS downtown, but far enough to be quiet. We used their free bikes and also tried their SOPA restaurant, and while they were short-staffed and the dinner took 1h30 to get to us, we were compensated fairly for the wait, and we were well taken care of. The food was very good.

Stayed in February 2023

very luxurious, private bungalows were perfect

Stayed in February 2023

The only thing that could use an update are some of the window coverings. They were a little hard to function & are outdated. They need to be replaced - both the ones that are floor to ceiling facing the patio windows & sliding doors as well as the shades that can be pulled in the lounge/bar area. They have lived their life & should be updated.

Each room is its own bungalow and is incredibly spacious with a private patio. The outdoor shower is an excellent surprise. The bathroom is spacious as is the lounge/bar area of the room and the large bedroom.

Stayed in February 2023

When we first checked in the person checking us in and the valet/bell boy were so kind, helpful and chatty. After that, the majority of the staff was polite but not very helpful and didn't seem to have a clue as to what was going on. We also had to ask for our room to be cleaned as nobody came in to clean it.

The property is stunning. Like out of a movie. There's an incredible heated pool and hot tub. The rooms are gorgeous and the bed is SO comfortable.

Stayed in January 2023

gorgeous quaint property

Stayed in January 2023