Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Florida hotel reviews
  4. Lady Lake hotel reviews
  5. Reviews of SureStay Plus Hotel by Best Western The Villages

Reviews of SureStay Plus Hotel by Best Western The Villages This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1201 Avenida Central, Lady Lake, 32159-7725, United States of America

#2 of 2 hotels in Lady Lake

Guests' Choice

Review Score

Based on 230 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8.2

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 27, 2024

    8.0
    We will back❤️
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    They need to check the tvs, on our room 318 it did not opened full screen, the lady at the front desk came over but she could not do fix, and in the bathroom the self where they keep the towels it was dusty.

    the location, We’ve been there before, the hotel is bbeaufitul.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Please
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    The Refrigerator on the bottom to close to the floor, also the Microwave. Needs to be put separate from the bathroom area.Needs to be put outside by the T.V.on it's on cabinet or table.

    Easy access, Comfortable, pretty quiet.The pool was Very nice, breakfast was good Staff was very nice and Helpful and polite.A Good Breakfast.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Wonderful
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    AC worked good but curtains hindered flow of air into room. Once we left heavier curtains more open & pulled back sheers away from ac unit room was very comfortable. Just a minor inconvenience

    Location was good. Room was clean. Front desk staff was very friendly & professional.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location great restaurants

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Great stay! We will be back!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    We could tell our room had a dog in it before us due to the smell of dander. Not a big deal, but if you allow dogs, you must clean the rooms extra good or only allow them in rooms with no carpeting.

    It felt like a mini resort with chairs & tables all over the grounds. Breakfast was a real one which is a huge plus.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Comfort and beautiful building
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Patio - First Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    we was charged $150.00 that we didn't know I was going to be charged and I better get it back

    The breakfast was very very good

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Very enjoyable and we will be back.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Desk - Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Super location convenient to many options. Clean, pleasant, nice dog walk, places to eat outside and a pool. Great value and a good breakfast.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    We were all happy with our stay there and would definitely stay again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    There were 3 of us in the room, only 2 pods for coffee . We stayed 4 days ,but had to ask for extra towels, t.p. But when asked the staff were very helpful and pleasant.

    The food was very good and a variety of choices. Coffee 24 hrs. was great.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Reasonable price and clean room
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds and Desk - Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine

    Stay was comfortable and clean.

    Stayed in January 2024

  • Reviewed: March 28, 2024

    8.0
    Peaceful setting, friendly staff, spacious room.
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    There was a urine/amonia smell in the room after we lowered the air conditioning. I know the property is pet friendly. I would bring Febreze if staying again.

    Room was large with comfortable sitting. Bed was very comfortable and low for my needs. Breakfast was ok. Bagel, coffee for me. Grounds are lovely, well kept with outside tables, & fountains.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds and Desk - Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It was covenient getting breakfast on site. AND I enjoyed being able to walk to Chili's across the street for other meals. I liked being able to sit outside in the back court yard to finish a coffee and prepare for the day.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Patio - First Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Just needs to be cleaned, floors etc.

    Great location, nice room.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    9.0
    The location and staff were excellent.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast wasn’t all that good. Bathroom sink was not working properly.

    Location was perfect

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise between our room and the adjoining room next door.

    Close to the Spanish Spring Square and Hwy. 27, which was convenient.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Desk - Balcony
    • Stayed 1 night

    Room was very clean.

    Stayed in January 2024

  • Reviewed: December 16, 2023

    9.0
    Great
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds and Desk - Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Nice

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Enjoyed my stay an will be back
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Patio - First Floor
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated but well maintained

    Location, clean ,great staff an good value

    Stayed in December 2023

  • Reviewed: December 8, 2023

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds and Patio - First Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and clean but has $100 deposit they dont tell you about till you get there

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    What I didn't like and never have is when you get reservations thru 3rd party you get to Rewards poi
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Patio - First Floor
    • Stayed 1 night

    TV did not work. Called and they said, disconnect wires in the back of TV and replug in, still didn't work. No klennex, box was empty and sink did not drain properly.

    Breakfast was ok. Coffee, juice egg and bacon. Cereal, desert, fruit.

    Stayed in November 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Balcony
    • Stayed 1 night

    good breakfast buffet. Spacious room. comfortable bed. strong shower pressure.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    Very Good
    • Couple
    • King Room with Sofa Bed and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Loud neighbors.

    Location

    Stayed in August 2023

  • Reviewed: August 29, 2023

    9.0
    Great value and very nice property
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee was weak and would like fresh creamer/milk over packets but really isn't an issue

    Everything was great. Location and price were great.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    9.0
    Long stay, great staff, helpful.
    • Couple
    • King Room with Sofa Bed and Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Loud neighbors

    Nice grounds, clean

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I was not happy paying $50 extra for one night for a pet. If I had known this ahead of time, I would not have stayed here. This was for one night. They need to put that in their discription.

    It was clean and accommodating.

    Stayed in July 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!