4870 University Drive Northwest, Huntsville, AL 35816-1847, United States of America
#57 of 64 hotels in Huntsville
Guests' ChoiceBased on 1595 hotel reviews
6.1Cleanliness
6.6
Comfort
6.7
Location
7.7
Facilities
6.4
Staff
8.1
Value for money
6.8
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Paul
United States of AmericaConstrution supplies in the parking lot. Several construction workers staying in nearby rooms. A 'hooker' walking around at night, talking outside the room by construction workers and hooker.
Comfortable bed
Stayed in May 2024
Reviewed: May 19, 2024
April
United States of AmericaRoom was hard to find. Under construction so parking was horrible. Really felt unsafe getting to our room. Beds were HARD!
Newly remodeled and very clean!
Stayed in May 2024
Reviewed: May 5, 2024
James
United States of AmericaNo choices
Breakfast sucks
Stayed in May 2024
Reviewed: May 5, 2024
Ginger
United States of AmericaFurniture in our room was gross. It was dirty and stained and disgusting. It needed to be replaced years ago.
The staff was amazing! Everyone of them were polite, friendly and helpful.
Stayed in May 2024
Reviewed: May 1, 2024
Lad
United States of AmericaThe exterior was slightly shabby which at first let me down but once inside the room I was very relieved at the improvements the staff is installing on the property.
The staff and once inside the rooms were superb
Stayed in April 2024
Reviewed: April 27, 2024
Iris
Germanyhotel still in renovation, pool not available, dirty all around.
newly renovated room, breakfast very good
Stayed in April 2024
Reviewed: April 26, 2024
James
United States of AmericaBreakfast was not impressing.
The price for the room.
Stayed in March 2024
Reviewed: April 1, 2024
Cuny
FranceBreakfast is ok but could be provide à little more choices
Stayed in March 2024
Reviewed: March 25, 2024
Regina
United States of AmericaThere was a cockroach on the bathroom door on the day I was leaving, I didn't mention it as there was a full lobby of people when I checked out.
The staff were awesome.
Stayed in March 2024
Reviewed: March 15, 2024
Meloney
United States of AmericaWater wasn't very hot. Currently being remodeled, rooms and parking limited.
Decent for the price
Stayed in March 2024
Reviewed: March 11, 2024
Jennifer
United States of AmericaThe floor was disgusting!
The beds were comfortable
Stayed in March 2024
Reviewed: March 4, 2024
Alton
United States of AmericaBigger bathroom and clean wash rag it had a stain on it and the tub wasn't fully clean it could be a old tub
I ate at Dennys
Stayed in February 2024
Reviewed: February 12, 2024
Greiner
United States of AmericaWifi was slower than dial up speed. The hot water took forever to warm up.
Room was clean and nice.
Stayed in February 2024
Reviewed: February 4, 2024
Callie
United States of AmericaTrash outside your rooms, no hot water and very confusing on how to get to your room
Rooms are nice but we didn’t have hot water and no one seems to pick up trash around the property.
Stayed in January 2024
Reviewed: December 31, 2023
Sami
United States of AmericaCracks in walls, bathroom sink. Tub looked as if it had painted several times, didn't appear clean. Entry door looked as if it had been busted more than once.
Beds were super comfortable, nice fluffy pillows.
Stayed in December 2023
Reviewed: November 26, 2023
Patrick
United States of America.
.
Stayed in November 2023
Reviewed: November 26, 2023
Holt
United States of AmericaI didn’t like that the room had an odor that never went away even when we sprayed room deodorizer.
The price for two days was great! I am disabled so the room was accessible for me going in out of the room.
Stayed in November 2023
Reviewed: November 23, 2023
Taylor
United States of AmericaThere were roaches, and the room had absolutely no towels or wash rags in it
Good location
Stayed in November 2023
Reviewed: November 20, 2023
Tiffany
United States of AmericaI didn’t like the fact that housekeeping came and knocked at the door and just took it upon themselves to try and come in when it wasn’t time for us to check out. It really made me uncomfortable and my husband had to keep yelling because housekeeping kept trying to come in.
I liked the fact that they did give us a good clean ion and it was very comfortable . I don’t know the girls name but she was African American and she was very professional and sweet and I honestly think she deserves a raise because she went above and beyond
Stayed in November 2023
Reviewed: November 20, 2023
Brock
United States of AmericaVery dated facility. We did have some bugs in our room
Quiet rooms
Stayed in November 2023
Reviewed: November 13, 2023
Rita
United States of AmericaNo hot water.
Jon’uelle was the sweetest and so very helpful. The renovated King room was really comfortable and clean. The only issue we had was the hot water was not warm or hot. Maintenance was nice as well and informed me to wait some time and try it again. After 20 minutes it finally got hot. So that’s the only downside.
Stayed in November 2023
Reviewed: November 5, 2023
Ben
United States of AmericaCleanliness was not perfect as expected
Stayed in November 2023
Reviewed: October 23, 2023
Murphy-garner
United States of AmericaDark and dreary. Food was just ok.
Location.
Stayed in September 2023
Reviewed: October 6, 2023
Gloria
United States of AmericaCarpet needs replaced
Stayed in October 2023
Tarragona, Spain
Kelowna, Canada
Laguna Hills, USA
Lampedusa, Italy
Washington, D.C., USA
Beaver Creek, USA
Milan, Italy
Kharkiv, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content