7439 Pan American Fwy Northeast, Albuquerque, NM 87109, United States of America
#85 of 116 hotels in Albuquerque
Guests' ChoiceBased on 1534 hotel reviews
6.4Cleanliness
6.9
Comfort
7.0
Location
7.6
Facilities
6.5
Staff
7.7
Value for money
6.9
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Monica
United States of AmericaHow ghetto it looked
To get away from the reservation
Stayed in April 2024
Reviewed: May 18, 2024
Lori
United States of AmericaNegative complaints from guest prior to our check-in.
N/A
Stayed in May 2024
Reviewed: May 14, 2024
Nityananda
United States of AmericaThis hotel can use some recarpetting and other renovations.
Bed, cleanliness of the hotel and breakfast. Good value for the $$
Stayed in May 2024
Reviewed: May 13, 2024
Stacy
United States of AmericaCharges additional fee, places $50 deposit on credit card for a hold up to 14 days. Was not informed of this during booking.
Price, cost
Stayed in May 2024
Reviewed: May 12, 2024
Bowker-andrew
United States of AmericaOld and kind of a dump
Comfortable clean bed, jot shower.
Stayed in May 2024
Reviewed: May 9, 2024
Morales
United States of AmericaNo mattress protectors always worried about bed bugs when we travel but there were t any but mattress protectors are important. When it was time to check out a gentleman saw me standing at the desk and just walked back in the office that was so rude! A young lady eventually came and checked us out but the wait was unnecessary. The pool did not say it was closed online when I booked room I booked specifically to swim but was told at check in it was closed . And no one responded to my questions online prior to Our stay Not very happy with this hotel
It was quiet we slept well
Stayed in May 2024
Reviewed: May 5, 2024
Mattos
United States of AmericaCoffee maker in room didn’t work
Stayed in May 2024
Reviewed: May 5, 2024
Gloria
United States of AmericaIt was a bit run down I could hear the ppl next door watching loud tv all night
It was in a well lighted area off the freeway
Stayed in May 2024
Reviewed: May 5, 2024
Collins
United States of AmericaThe window had no screen and was left open a crack.
The beds were soft and the room was a fine.
Stayed in May 2024
Reviewed: May 4, 2024
Stepheny
United States of AmericaThe room didn't have a mini fridge, and all the desks and tables were short
The bed was super comfortable.
Stayed in April 2024
Reviewed: May 2, 2024
Jacquez
United States of AmericaThat there was no fridge or microwave in room. And breakfast was not a full breakfast like stated.
Room wasn’t as clean as it could have been. Ceiling fans were nasty. No mini fridge or microwave.
Stayed in May 2024
Reviewed: May 1, 2024
Ernestina
United States of AmericaThat they only accept card no cash . Also thought the room would have a small fridge and microwave but it didn’t . Disappointed on that part because we had medication that needed to be cool
That it was close to our destination we had to be at
Stayed in May 2024
Reviewed: April 26, 2024
Rochelle
United States of AmericaCleanrss of room carpet not clean and bedding
Stayed in March 2024
Reviewed: April 23, 2024
Edgar
United States of Americabreakfast
Value was good for the price
Stayed in April 2024
Reviewed: April 23, 2024
Shawmariejohnson
United States of AmericaParking
Quite nice
Stayed in April 2024
Reviewed: April 11, 2024
Katherine
United States of AmericaThe room still had trash in it from previous occupants. Makes one doubt the overall cleanliness of everything else in the room. Breakfast room was way to small and needs better food choices (Trix yogurt is not for adults.)
Great location, comfortable beds
Stayed in April 2024
Reviewed: April 9, 2024
Kevin
United States of AmericaThey charged me $48 no reason and called they said that they would refund it! Never did.
Close to freeway
Stayed in March 2024
Reviewed: April 8, 2024
Angie
United States of AmericaThe room was decent but the sink had leaked and the carpet was stained and it looked like it was molded. The air unit didn’t get very cold, the room was to hot
The staff were kind and helpful!
Stayed in April 2024
Reviewed: April 7, 2024
Lorenzo
United States of AmericaThe room smelled awful, and the TV didn't work at all.
Location
Stayed in April 2024
Reviewed: April 4, 2024
Keelewesley
United States of AmericaNot cleaned thoroughly. Someone had left pills on the floor.
Location and quiet
Stayed in April 2024
Reviewed: March 28, 2024
Mcgonigle
United States of AmericaParking felt unsecured
It was clean
Stayed in March 2024
Reviewed: March 25, 2024
Jose
United States of AmericaCharged me higher deposit than they first originally had
Good location
Stayed in March 2024
Reviewed: March 19, 2024
Jonathan
United States of AmericaOnly one towel set provided for two guests. TV remote not working properly No internet available
Clean, decent beds. Quiet. Staff helpful
Stayed in March 2024
Reviewed: March 18, 2024
Judy
United States of AmericaHousekeeping knocked on our door twice 2 or 3 hours before check out. The second time she asked why we were still there. Very rude
Easy check in
Stayed in March 2024
Saint-Jean-de-Luz, France
Apex Mountain, Canada
Hakone, Japan
Tumon, Guam
Rome, Italy
Ladis, Austria
Bad Aibling, Germany
Bagan, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content