Thin walls- heard above and next door

Room large Bed comfortable enough

Stayed in May 2024

We got stuck in elevator and I have a fear of them

Breakfast was great

Stayed in April 2024

The hot tub didn’t get hot

The first room didn’t have hot water so they switched us room no problem.

Stayed in April 2024

Lemon water was hot

Bathtub in room

Stayed in March 2024

It could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and that was a bummer, especially the hot tub .

I liked that housekeeping did not knock to ask to clean , front desk guys were awesome though .

Stayed in February 2024

It was to noisy.

Ok

Stayed in November 2023

The staff was very friendly and the breakfast was amazing!

Stayed in January 2024

Obviously remodeled on a tight budget. Paper thin walls. Hearing neighbors having loud coitus, like we were in the same room. Every cough, burp, moan, and body slap were easily heard.

Room was large, but poorly laid out.

Stayed in January 2024

The room lay out had coffee and cups in the bathroom the bathroom needed to be cleaned and reculked

Great staff

Stayed in December 2023

the chair in our room had a large hole in the fabric and some of the light switches are loose

It's clean, friendly staff

Stayed in December 2023

The outdoor hot tub was full of leaves that were blocking the return drains so the water jets did not have full pressure. The worst part about the hot tub was the low water temperature. It was less than 100 degrees, probably around 99 degrees. That's especially cold because it was an outdoor location and the outside temps were in the high 50's. In retrospect, it didn't pay for me to even go in the water.

The location was great, but, unfortunately not near any decent restaurants. The room was quite comfortable and the bed was very nice. The desk clerk was very polite, cheery, and accommodating.

Stayed in November 2023

Everything was fine

Hotel was beautiful

Stayed in August 2023

Room does not have wardrobe

Bed was comfortable

Stayed in September 2023

There were no problems

Quick freeway access.

Stayed in July 2023

Located next to the freeway, traffic was loud.

Clean room and friendly staff. Free breakfast. Overall a good hotel.

Stayed in June 2023

I just didn’t like how I had to wait until 3pm to check in when I was coming from another state. Never had to wait to check-in in other states. Whoever the day shift was “around 11am” behind the desk & the housekeeper that was cleaning the restroom attitudes were not professional at all.

It was clean.

Stayed in June 2023

there weren’t enough towers at the room, when I requested for some of them to the staff she told me that “we don’t have it

Stayed in May 2023

Breakfast was quite basic. The hotel is not ať the best place, a car is a must.

Clean, comfortable and large room.

Stayed in March 2023

clean

Stayed in February 2023

Not many options available for breakfast.

Stayed in February 2023

the eggs at breakfast weren’t good.

place was tidy. the staff smiled a lot and the guy who checked us in had a gentle and friendly attitude.

Stayed in January 2023

the toilet was wet

good

Stayed in December 2022

The room climate controls didn't work. The room was a bit too hot for sleeping and we were unable to change the setting from heat to cool or change the temperature (the outside temperature was 48 degrees at the time). That appears to be pretty typical for hotels in general, unfortunately. The bathroom needs to be updated. There were no grab bars in the shower and the water pressure on the 4th floor was rather low. The breakfast area was very crowded at 9 AM (due to a football game and a holiday weekend, it was 100% occupied, which is not typical for them). We never saw anyone cleaning the tables. There was coffee but no tea, no juice and no eggs other than some hard boiled ones. Cereal was Cheerios or raisin bran. They did have bagels, muffins, waffles and small oranges. We had enough to eat but missed our morning tea. Importantly, the building, except for cameras, had very little security. The side doors, although they had card locks, were always unlocked and therefore accessible to absolutely anyone who wanted to enter the building. They only clean the rooms between guests, not everyday, attributing that to the pandemic (which is supposed to be over!), but that wasn't an issue for us since we only stayed one night. We have stayed in so-called luxury hotels that were far worse. Overall, I would say that these were fairly small complaints and we would probably come here again if needed.

The location just off of I-45 is convenient. We did not hear any highway noise in the room. Check-in was fast, easy and friendly. The room was clean, basic. It cost at lot less than staying at the hotel where the venue was located in downtown Dallas while being only 15 miles south. Although our room was next to the elevator, we never heard it. The room had a small refrigerator and microwave oven. The freezer froze our ice pack well. There was some frost in it indicating that it had not been cleaned. Parking was free. The TV had Spectrum cable with many channels including HBO but not TCM. A channel guide listing is one of the channels, if you can find it. A printed channel guide would have helped, but we really didn't have much time to watch TV during our stay. Actually, the amenities were better than the $300+ hotels with their expensive valet parking downtown that offer you nothing more than the room.

Stayed in January 2023

The building has very poor sound insulation, you can hear every car, about trucks I better say nothing. Even on third floor.

Breakfast was OK

Stayed in November 2022