45311 Park Avenue, Utica, MI 48315, United States of America
#4 of 6 hotels in Utica
Guests' ChoiceBased on 589 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.4
Facilities
7.6
Staff
8.3
Value for money
7.7
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Erica
United States of AmericaIt’s ok it’s nothing to scream about
Tv broke and IT couldn’t fix it, staff super friendly though
Stayed in April 2024
Reviewed: May 1, 2024
Joshua
United States of AmericaThe layout of the room felt very cramped, like a design from a much higher density city (eg NYC, Boston)
It was clean, safe, and pleasant
Stayed in April 2024
Reviewed: April 29, 2024
Sherri
United States of AmericaNo complaints
What friendly and helpful staff
Stayed in April 2024
Reviewed: April 25, 2024
Kathy
United States of AmericaThe wifi sucked. The rooms and common areas were not very clean.
The staff was very kind and the price of the hotel was good.
Stayed in March 2024
Reviewed: March 25, 2024
Keywana
United States of AmericaThe pool was closed due to getting serviced.
Clean rooms
Stayed in March 2024
Reviewed: February 16, 2024
Todd
United States of AmericaHouse keeping never came to room during a 3 night stay. Breakfast needs more diabetic friendly options
Bed was very comfortable
Stayed in February 2024
Reviewed: January 29, 2024
Jodi
United States of AmericaPool was closed and they don't have a hot any longer. I requested by pool. My grandchildren were very very disappointed. Breakfast was OK but had no beverages for kids but water.
King room very large loved all the plugs.
Stayed in January 2024
Reviewed: January 29, 2024
Latrise
United States of AmericaThe pool was closed. They need to disclose that prior to booking. I would have never booked the room, felt like it was done on purpose, and not telling customers. Also, there is a loud banging sound when someone in the next room takes a shower, woke me up at 7am. The room could use an update. A couple of things were peeling and broke on the TV stand.
The staff was friendly and helpful. Also, the location is convenient.
Stayed in January 2024
Reviewed: January 26, 2024
Dana
United States of AmericaPool was closed for months when the reservation was made, nothing reflects that. We cancelled and went across to Hyatt.
Stayed in December 2023
Reviewed: January 6, 2024
Virgie
United States of Americapool was closed
Stayed in January 2024
Reviewed: December 30, 2023
Kirkman
United States of AmericaBed was horrible.
clean, nice staff
Stayed in December 2023
Reviewed: December 21, 2023
Andrew
United States of AmericaThe breakfast isnt the best ive been around but its not the worst either
The staff is very friendly and helpful. The rooms are very clean and consistent everytime i stay here
Stayed in December 2023
Reviewed: December 19, 2023
Jessica
United States of AmericaI was disappointed that the pool was out of service and it wasn’t mentioned online.
It was a great location and above average in cleanliness.
Stayed in December 2023
Reviewed: November 28, 2023
Louis
United States of Americathe room was freshly painted and the carpet surprisingly clean but the extra like the alarm clock, the microwave and things like that were well worn.
this hotel is very quiet most of the time. i heard nothing from outside or in the hallway most of the stay. I actually appreciated the photos they placed on the wall.
Stayed in November 2023
Reviewed: November 24, 2023
Andreas
United States of AmericaToo much noise at night
Stayed in November 2023
Reviewed: November 3, 2023
Robert
United States of AmericaPool was closed
Clean and comfortable
Stayed in August 2023
Reviewed: November 2, 2023
David
United States of AmericaI had many issues with the room's cards. The thermostat wasn't calibrated properly, so the room felt too cold and too warm.
The hotel's customer service and location are good.
Stayed in October 2023
Reviewed: October 22, 2023
Yonathan
GermanyThe shower was a mess, it gets wet all because it doesn’t have any separation, great for someone that use wheelchair.
Bed very comfortable
Stayed in August 2023
Reviewed: October 10, 2023
Candy
United States of AmericaLumpy mattress
Stayed in September 2023
Reviewed: October 10, 2023
Rommel
CanadaNothing
Fair
Stayed in October 2023
Reviewed: October 6, 2023
Taylor
United States of AmericaIt was a non smoking room and it smelt like smoke
It was close to a lot of different places.
Stayed in October 2023
Reviewed: September 25, 2023
Phil
United States of AmericaSIDE PARKING LOT LIGHTS OUT VERY DARK WHEN I LEFT AT 5 AM SAFETY HAZZAR NO LIGHT ON SIDE OF BUILDING. WHOEVER MOPPED THE FLOOR AT EXIT AND BY POOL DIDNT RING OUT THE MOP FLOORS VERY WET SLIP HAZARD ROOM HAD A MUSTY OR MOLDY SMELL
VERY CLEAN VERY POLITE STAFF
Stayed in September 2023
Reviewed: September 23, 2023
Corrao
United States of AmericaI didn't like that we didn't have towels in our room and missed breakfast. We had to call down to get towels and then when I asked if we could get towels the front desk man said I needed to return the other towels. I explained we didn't have towels in the first place and he seemed surprised so thinking not a regular occurrence. I would say it would be nice if breakfast went until 10 everyday.
I would stay here again! I slept like a baby! I haven't had a good comfortable sleep like that in a long time! Great pillows! The lady who checked us in was so friendly and helpful. The other staff members were friendly as well. The only thing I have to say is they told us breakfast went until 10 but it closes at 9. I was a little upset we missed breakfast. Great location with stores and restaurants nearby. We enjoyed the Black Rock for dinner! We stayed here to attend a concert at meadowbrook amphitheater.
Stayed in September 2023
Reviewed: September 10, 2023
Charlene
United States of AmericaCleaner hallways and elevator
Breakfast was good
Stayed in September 2023
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