265 N. Hershey Road, Harrisburg, PA 17112, United States of America
#32 of 48 hotels in Harrisburg
Guests' ChoiceBased on 602 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.4
Facilities
7.1
Staff
8.0
Value for money
7.5
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Dale
United States of Americalimited breakfast
room was clean, quiet
Stayed in May 2024
Reviewed: May 6, 2024
Kristina
United States of AmericaThe pillows and pillow tops need to be changed. My bed had a tilt to it and the pillows were not comfortable nor luxurious. They were half pillows.
The staff was great. Very friendly and responsive. Handled difficult guests with promptness. The buffet was the best I've been to in a while.
Stayed in May 2024
Reviewed: April 29, 2024
Kayla
United States of AmericaThe pool and hot tub were borderline gross. The room we were in needed some repairs too, especially in the bathroom.
The staff is friendly and it's hard to bet the location! The rooms are clean.
Stayed in April 2024
Reviewed: April 27, 2024
Pedro
United States of AmericaNot much great stay
Breakfast was great
Stayed in March 2024
Reviewed: April 25, 2024
Marisa
United States of AmericaSlow elevator, stairs nowhere near the elevator, staff ok.
Breakfast was way more than most-eggs, sausage, ham, breads, cereal, waffles, juice. Indoor pool open til 10.
Stayed in April 2024
Reviewed: April 17, 2024
Danielle
United States of AmericaThe lighting in the room was horrible. There wasn’t any bedding for the roll out couch and we had to ask twice for it. We were in sure twice before we showed up that my 2 rooms would be next to each other and upon arrival they were literally at opposite ends of the hall. Couldn’t have gotten further apart without putting us on different floors. No one respects the pool/spa rules and staff doesn’t enforce them. And kids were running halls all night while their parents smoked marijuana. Smelled so bad i swear i got a contact high!!!!
Stayed in April 2024
Reviewed: April 9, 2024
Pamela
United States of AmericaSome redecoration started but not finished in the room
Perfect location
Stayed in April 2024
Reviewed: April 8, 2024
Christine
United States of AmericaThe door to our bathroom was hard to close it needed to be greased or fixed. The fridge piece was broken upon arrival and the drawer for clothes was not closing. The lamp shade was old can tell by discoloration. I had put in our reservation asking for extra towels and blankets and pillows and nothing extra was there so we had to call and ask and then the employee asked if we could come get it but she did end up bringing it to us which was great. The hotel just needs to fix some things in the room or update things but overall it was a decent room.
My husband enjoyed breakfast eggs sausage cereal toast and muffin. My son enjoyed the bagel and cream cheese. We all enjoyed the pool and hot tub. Our room was right across from the pool which was awesome for us not a far walk at all and that was one of our reasons for staying so it was a perfect location for our room.
Stayed in April 2024
Reviewed: March 19, 2024
Christie
United States of AmericaLocation was great.
Not as clean Bathroom toilets clogged several times in our room and in the lobby.
Stayed in February 2024
Reviewed: February 28, 2024
Erica
United States of AmericaClean and comfortable
Stayed in February 2024
Reviewed: February 27, 2024
Nicole
United States of AmericaIndoor pool was a bit chilly
Staff there are super helpful and accommodating. Been here multiple times and would highly recommend for people traveling with pets.
Stayed in February 2024
Reviewed: February 26, 2024
Olga
United States of AmericaThat you do not make the bed every day and I put the tag on the door for service and when I went back in the afternoon the room wasn’t made.
Everything looks clean
Stayed in February 2024
Reviewed: February 24, 2024
Chasity
United States of AmericaThe staff was very nice! The room was clean and had no odors. It was easy off/on to interstate.
Stayed in February 2024
Reviewed: February 19, 2024
Tracy
United States of AmericaThe bathroom was missing covers for The lights so the lightbulbs were exposed and almost too bright.
Close to where we needed to be. Clean, beds were comfortable.
Stayed in February 2024
Reviewed: February 12, 2024
Anthony
United States of AmericaTub is very slippery, and the bathroom lighting is poor. The room needs a facelift but it is adequate.
Location, quietness
Stayed in February 2024
Reviewed: February 12, 2024
Haley
United States of AmericaBathroom was a little dirty, pool also seemed a little dirty
Friendliness of the staff, breakfast was good
Stayed in February 2024
Reviewed: February 10, 2024
Fred
United States of AmericaBreakfast was good.
Stayed in February 2024
Reviewed: February 8, 2024
Mary
United States of AmericaBathroom vent did not work properly. Lighting in room was not great.
Staff very nice, pleasant and helpful. Breakfast was kept stocked and good. Hot tub was nice.
Stayed in February 2024
Reviewed: January 29, 2024
Ashmead
United States of AmericaThe breakfast was the best I have had at any hotel!!! And the staff was extremely helpful. And kept everything tidy.
Stayed in January 2024
Reviewed: January 20, 2024
Allison
United States of AmericaThe exterior doors wouldn't accept keycard access so we had to either prop the door open to unload our car, or walk a long distance. Since we were traveling with a dog, it would have been nice for the exterior doors to open with a keycard, for easy access to relieve my pet outside, without bothering other guests.
we were not expecting a jacuzzi in our king room, so that was a nice surprise. The pool and hot tub were big. Lots of parking for larger vehicles.
Stayed in January 2024
Reviewed: January 2, 2024
Deborah
CanadaI can’t think of anything!
Very good value. Clean, large room with mini fridge and microwave and good coffee! We used the hot tub and enjoyed breakfast. Staff were very friendly and helpful
Stayed in January 2024
Reviewed: December 31, 2023
Victoria
United States of AmericaThe person at the desk was terrible. We arrived around 2pm after driving for 7 hours and told we could not check In until three pm. She did not offer for us to stay in common area and watch TV nor offer coffee. She just said the rooms were booked ( which I said we had a reservation) but was very rude and again said we could NOT check in until 3pm. We sat in our car for an hour as we watched two other couples check in. At 2:45pm I went back in and asked if we could now check in since other had and she waved me forward and ok. I gave my name and waited as looked like I did not have a reservation but finally said yes we did and rooms were first come first serve (I requested first floor and just wanted to get settled). This woman was rude and un-accommodating. We have stayed at your hotel several times before while traveling to and from MA. Just recently as of 12/22/23 o our way North. That was a pleasant experience. I will say we will look for other accommodations in the future due do the rudeness of the recent staff
Lean but needs updating
Stayed in December 2023
Reviewed: December 23, 2023
Anthony
United States of AmericaOur room was above the pool & could hear everything that’s was going on . Rude people letting their kids run up and down the hallways on the third floor.
Hotel was very clean , friendly staff .
Stayed in November 2023
Reviewed: November 23, 2023
Jack
United States of AmericaDirty rugs and general wear and tear in upper halls.
Easy access to and from interstate.
Stayed in November 2023
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