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  5. Reviews of La Quinta by Wyndham Lubbock West Medical Center

Reviews of La Quinta by Wyndham Lubbock West Medical Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4115 Marsha Sharp Freeway, Lubbock, TX 79407, United States of America

#56 of 70 hotels in Lubbock

Guests' Choice

Review Score

Based on 548 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    6.0
    It wasn’t amazing but it wasn’t bad whatsoever
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lobby smelt like a dead rat, shower heads need updating, walkways were to small to rooms, one of the lamps didn’t work.

    Location , which was next to hospital .it was also Quiet , the view , staff was nice

    Stayed in April 2024

  • Reviewed: March 31, 2024

    6.0
    Customer service 10/10, hotel up keepin 7/10 if I need to stay there again I would but would definitely like to
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The first room was handicap but needs updating. And racks missing from the wall and had no hot water in the shower. But the front desk clerk was nice and switched my room. The second room was great but did have some me things that needed fixing like the wall baseboard that was falling off and the missing closet door handle.

    I like the quietness of the facility.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    In a pinch!
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The ceiling in our room was peeling, and the bathroom sink was clogged so we had to brush our teeth in the shower. The maintenance guy did drain the sink but recommended that he not unclog as the smell would be terrible, so we agreed. He was extremely pleasant.

    Location, light breakfast.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Overall a great stay but a bit pricey for a Friday to Saturday stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Ice machines were not available. Didn't stop a couple from fighting in the parking lot near our window late at night.

    Easy to find. Close access to fast roads. Very clean looking and smelling inn. Staff waited for us when we came in late to check us in. Decent breakfast.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had two rooms and one still had the previous persons soap and shampoo in shower. Breakfast was not the best.

    Price and size of room. Also allows pets!

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    Good quality and price
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no vending machines available.

    The staff was very nice and helpful.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Snacks were not restocked for late comers. No vending machines anywhere.

    Close to hospital, good breakfast, very friendly environment.

    Stayed in March 2024

  • Reviewed: January 27, 2024

    8.0
    Good facility, nice staff and does need some improved housekeeping/maintenance items.
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were some cleanliness issues like ensuring trash was removed and the light was out in the bath portion of the bathroom.

    They property was nice and up to date

    Stayed in January 2024

  • Reviewed: December 15, 2023

    8.0
    Of all the pet friendly hotels in Leduc this is my favorite and the staff is nice. Got me a little glove to put some ice
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were no sodas the cooler was out there are no vending machines. The only snacks you can get are in the kitchen. It’s next to the chicken desk, the two rooms that are out here I’m guessing or for handicap but they don’t have a hairdryer and a lot of hot water doesn’t get very hot

    Well I stayed two nights the first night I was inside main part of hotel and when I went to breakfast and when I had left at one point for about 20 minutes my dogs barked for a few minutes and I was given a call about it. I understand that’s not cool if they were continually working but they only worked a couple times this is a pet, friendly hotel. People don’t understand that if they’re not friendly with Pet station, stay here because likelihood, a pet from the hotel is going to have a pet in the room the second night I was off work and I stayed here with my dog in the room. It’s on the outside I believe it’s 125 and it was a lot better. They still bark when they hear something outside but not nearly as bad as when people go by and knock on your door or take take your sign off when you have it on there that says do not disturb and knock on the door on purpose, so your dogs will bark.then those same people complain

    Stayed in December 2023

  • Reviewed: November 11, 2023

    8.0
    Very nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The snacks and drinks at the front desk were wayyy over priced and the breakfast lady was very unprofessional.

    Everything was great, close to the hospital where we needed to be.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very small television, but watchable. Toilet paper holder had been torn off the wall and not replaced.

    Hot breakfast was very good.

    Stayed in November 2023

  • Reviewed: October 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The more wheelchair access rooms The room I stayed in was outside in back and it could have been more clean it was very dusty shower curtain was dirty bed sheets needed to be changed

    Everything was great overall it was a good room for wheelchair access

    Stayed in October 2023

  • Reviewed: September 14, 2023

    8.0
    Nice, quiet room with double bed.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    There were dirty towels in the bathroom behind the bathroom door. I don't like people coming into my room so I usually put out the Do Not Disturb sign, but it was a little inconvenient to have to ask for towels at the front desk.

    The room was quiet, although at times the traffic from Marsha Sharp was a bit noisy. That staff that I talked to were friendly. I had to ask for towels and they were brought to me quickly.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    6.0
    Overall it is still a very nice place to stay and the staff has been super.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    On this visit we were put in a room on the back side for the first time. The room was not nearly as clean or updated as the rooms we've had in the past. The room may have been part of an earlier update as the AC unit appeared older or worn and didn't cool very well, bathroom finish wasn’t as detailed and clean. It just was not as we would have expected after all the various rooms we've had in the past.

    Staff is always friendly, and the rooms are usually very nice. Hotel serves us well as its located close to Covenant Medical Center and we make frequent trips for health care.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    6.0
    OK
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They want to raise the price during “Special Events” but operate as if we are paying the standard price. I stayed at this location for 125.00 a night which that is worth it but when you go up to 250 a night you might want to show a little extra effort for the cost

    Location to the University

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Will return
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s convenient, pet friendly and staff is always friendly

    Stayed in September 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, affordable, and convenient to hospitals

    Stayed in August 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was generally very good. A couple of issues however. One, when you flush the toilet, water came out between the tank and the base of the toilet every time. Second, there was a light that didn’t work in the room, because too many appliances were plugged into a single outlet behind the credenza. Third, during my stay the water was turned off once, and the elevator was shut down.

    The room was comfortable, and generally very clean. Air conditioner worked great, and the hotel itself was pretty quiet. Great location.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    I WANT CORNER ROOKS EVERY TIME
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    NO SECURITY AND RANDOM PEOPLE WALKING BY ALL THE CARS

    THE PARKING AND SECURITY NEEDS TO BE A LOT MORE

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    The overall stay was very good
    • Business trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower head was detached from the wall

    Nice room clean

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Uncleanness
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room wasn't cleaned properly before we arrived and we had no service while we were there when we didn't have the dnd up.. I was a former housekeeper for La Quinta. There was tissue behind the tv.. from former guest. There were used wash clothes hanging on the shower rod from former guest.. There was no blow dryer. The mirror was dirty. There was toothpaste splatter on the wall right under the mirror in the bathroom.

    The building is beautiful.. nice furnitureand such.. the beds were comfy.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Convenient location and friendly staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not good. Tables left dirty and eggs were rubbery and tasteless and sausage links were cold. Would have liked more fruit, yogurt, bottles of water.

    Rooms were quiet and beds comfortable.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Told us the pool was open and it was not plus it was green. The purpose of the stay was for the kids to enjoy the pool but unfortunately that wasn’t the case. Wi-Fi not working.

    very clean room, comfortable bed and great location.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Internet was bad, couldn't use my tablet

    Close to hospital

    Stayed in July 2023

Showing 1 - 25

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