4115 Marsha Sharp Freeway, Lubbock, TX 79407, United States of America
#56 of 70 hotels in Lubbock
Guests' ChoiceBased on 548 hotel reviews
7.1Cleanliness
7.4
Comfort
7.4
Location
8.4
Facilities
7.3
Staff
8.2
Value for money
7.3
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Grace
United States of AmericaThe lobby smelt like a dead rat, shower heads need updating, walkways were to small to rooms, one of the lamps didn’t work.
Location , which was next to hospital .it was also Quiet , the view , staff was nice
Stayed in April 2024
Reviewed: March 31, 2024
Cathlene
United States of AmericaThe first room was handicap but needs updating. And racks missing from the wall and had no hot water in the shower. But the front desk clerk was nice and switched my room. The second room was great but did have some me things that needed fixing like the wall baseboard that was falling off and the missing closet door handle.
I like the quietness of the facility.
Stayed in March 2024
Reviewed: March 28, 2024
April
United States of AmericaThe ceiling in our room was peeling, and the bathroom sink was clogged so we had to brush our teeth in the shower. The maintenance guy did drain the sink but recommended that he not unclog as the smell would be terrible, so we agreed. He was extremely pleasant.
Location, light breakfast.
Stayed in March 2024
Reviewed: March 24, 2024
Geeceetx
United States of AmericaIce machines were not available. Didn't stop a couple from fighting in the parking lot near our window late at night.
Easy to find. Close access to fast roads. Very clean looking and smelling inn. Staff waited for us when we came in late to check us in. Decent breakfast.
Stayed in March 2024
Reviewed: March 17, 2024
Hilton
United States of AmericaHad two rooms and one still had the previous persons soap and shampoo in shower. Breakfast was not the best.
Price and size of room. Also allows pets!
Stayed in March 2024
Reviewed: March 13, 2024
Ministries
United States of AmericaThere was no vending machines available.
The staff was very nice and helpful.
Stayed in March 2024
Reviewed: March 11, 2024
David
United States of AmericaSnacks were not restocked for late comers. No vending machines anywhere.
Close to hospital, good breakfast, very friendly environment.
Stayed in March 2024
Reviewed: January 27, 2024
Tamala
United States of AmericaThere were some cleanliness issues like ensuring trash was removed and the light was out in the bath portion of the bathroom.
They property was nice and up to date
Stayed in January 2024
Reviewed: December 15, 2023
Rebecca
United States of AmericaThere were no sodas the cooler was out there are no vending machines. The only snacks you can get are in the kitchen. It’s next to the chicken desk, the two rooms that are out here I’m guessing or for handicap but they don’t have a hairdryer and a lot of hot water doesn’t get very hot
Well I stayed two nights the first night I was inside main part of hotel and when I went to breakfast and when I had left at one point for about 20 minutes my dogs barked for a few minutes and I was given a call about it. I understand that’s not cool if they were continually working but they only worked a couple times this is a pet, friendly hotel. People don’t understand that if they’re not friendly with Pet station, stay here because likelihood, a pet from the hotel is going to have a pet in the room the second night I was off work and I stayed here with my dog in the room. It’s on the outside I believe it’s 125 and it was a lot better. They still bark when they hear something outside but not nearly as bad as when people go by and knock on your door or take take your sign off when you have it on there that says do not disturb and knock on the door on purpose, so your dogs will bark.then those same people complain
Stayed in December 2023
Reviewed: November 11, 2023
Dacy
United States of AmericaThe snacks and drinks at the front desk were wayyy over priced and the breakfast lady was very unprofessional.
Everything was great, close to the hospital where we needed to be.
Stayed in November 2023
Reviewed: November 8, 2023
Kenneth
United States of AmericaVery small television, but watchable. Toilet paper holder had been torn off the wall and not replaced.
Hot breakfast was very good.
Stayed in November 2023
Reviewed: October 15, 2023
Lu
United States of AmericaThe more wheelchair access rooms The room I stayed in was outside in back and it could have been more clean it was very dusty shower curtain was dirty bed sheets needed to be changed
Everything was great overall it was a good room for wheelchair access
Stayed in October 2023
Reviewed: September 14, 2023
Findley
United States of AmericaThere were dirty towels in the bathroom behind the bathroom door. I don't like people coming into my room so I usually put out the Do Not Disturb sign, but it was a little inconvenient to have to ask for towels at the front desk.
The room was quiet, although at times the traffic from Marsha Sharp was a bit noisy. That staff that I talked to were friendly. I had to ask for towels and they were brought to me quickly.
Stayed in September 2023
Reviewed: September 13, 2023
Danny
United States of AmericaOn this visit we were put in a room on the back side for the first time. The room was not nearly as clean or updated as the rooms we've had in the past. The room may have been part of an earlier update as the AC unit appeared older or worn and didn't cool very well, bathroom finish wasn’t as detailed and clean. It just was not as we would have expected after all the various rooms we've had in the past.
Staff is always friendly, and the rooms are usually very nice. Hotel serves us well as its located close to Covenant Medical Center and we make frequent trips for health care.
Stayed in September 2023
Reviewed: September 12, 2023
Stephen
United States of AmericaThey want to raise the price during “Special Events” but operate as if we are paying the standard price. I stayed at this location for 125.00 a night which that is worth it but when you go up to 250 a night you might want to show a little extra effort for the cost
Location to the University
Stayed in September 2023
Reviewed: September 11, 2023
Anderson
United States of AmericaIt’s convenient, pet friendly and staff is always friendly
Stayed in September 2023
Reviewed: August 25, 2023
Stafford
United States of AmericaClean, affordable, and convenient to hospitals
Stayed in August 2023
Reviewed: August 19, 2023
James
United States of AmericaThe room was generally very good. A couple of issues however. One, when you flush the toilet, water came out between the tank and the base of the toilet every time. Second, there was a light that didn’t work in the room, because too many appliances were plugged into a single outlet behind the credenza. Third, during my stay the water was turned off once, and the elevator was shut down.
The room was comfortable, and generally very clean. Air conditioner worked great, and the hotel itself was pretty quiet. Great location.
Stayed in August 2023
Reviewed: August 15, 2023
Roderick
United States of AmericaNO SECURITY AND RANDOM PEOPLE WALKING BY ALL THE CARS
THE PARKING AND SECURITY NEEDS TO BE A LOT MORE
Stayed in August 2023
Reviewed: August 11, 2023
Greg
United States of AmericaThe shower head was detached from the wall
Nice room clean
Stayed in August 2023
Reviewed: August 10, 2023
Mendez
United States of AmericaThe room wasn't cleaned properly before we arrived and we had no service while we were there when we didn't have the dnd up.. I was a former housekeeper for La Quinta. There was tissue behind the tv.. from former guest. There were used wash clothes hanging on the shower rod from former guest.. There was no blow dryer. The mirror was dirty. There was toothpaste splatter on the wall right under the mirror in the bathroom.
The building is beautiful.. nice furnitureand such.. the beds were comfy.
Stayed in August 2023
Reviewed: August 7, 2023
Sanders
United States of AmericaBreakfast was not good. Tables left dirty and eggs were rubbery and tasteless and sausage links were cold. Would have liked more fruit, yogurt, bottles of water.
Rooms were quiet and beds comfortable.
Stayed in August 2023
Reviewed: August 6, 2023
Fidel
United States of AmericaTold us the pool was open and it was not plus it was green. The purpose of the stay was for the kids to enjoy the pool but unfortunately that wasn’t the case. Wi-Fi not working.
very clean room, comfortable bed and great location.
Stayed in August 2023
Reviewed: August 2, 2023
Efren
United States of AmericaInternet was bad, couldn't use my tablet
Close to hospital
Stayed in July 2023
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