521 West University Parkway, Orem, UT 84058, United States of America
#9 of 13 hotels in Orem
Guests' ChoiceBased on 875 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
8.5
Facilities
7.7
Staff
8.2
Value for money
7.8
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Kelly
United States of AmericaPillows were uncomfortable, thats the only negative
The room was really nice, staff was helpful, location is pretty good, a lot of stuff nearby
Stayed in May 2024
Reviewed: May 28, 2024
Hiedi
United States of AmericaThe shower pressure was really weak. I think it needed a new shower head.
The breakfast had a great variety of food options. I liked the view from the hotel. I also liked how close it was to everything we wanted to do.
Stayed in May 2024
Reviewed: May 23, 2024
Reynaldo
United States of AmericaThe pool was cold.
The breakfast lobby was nice. Stayed on the top floor and had a good view.
Stayed in February 2024
Reviewed: May 21, 2024
Chowdhury
United States of AmericaThe door handle came off. Was offered to be moved to another room.
The hotel was clean. Good view. Variety in breakfast.
Stayed in May 2024
Reviewed: May 20, 2024
Nancy
United States of AmericaIt was not the cleanest place to stay. Bathroom was a bit disgusting and the window seals didn't look like they had been cleaned for a while.
Breakfast was good. Beds were good. Pool was nice. Staff was accommodating. The view of the lake was pretty.
Stayed in May 2024
Reviewed: May 14, 2024
Gschw1992
United States of AmericaBreakfast was great and location was perfect. Very easy to access. Staff was very nice and helpful. I would stay again
Stayed in May 2024
Reviewed: May 5, 2024
Diana
United States of AmericaThe staff were friendly, the room clean and great breakfast.
Stayed in April 2024
Reviewed: May 2, 2024
Brogan
United States of AmericaBreakfast area is way small, and we happened to be there for a super busy weekend which just meant way overcrowded for that little area. Also, our TV kept turning off and resetting. It was odd.
The Property was clean a surprisingly quiet for such a busy weekend.
Stayed in April 2024
Reviewed: May 2, 2024
Jo-ann
CanadaI wished the breakfast started earlier
Front reception staff, location, size of room, pet friendly
Stayed in May 2024
Reviewed: April 29, 2024
Donavon
United States of AmericaBreakfast only available until 9. Despite repeated requests and discussions with staff our room was never cleaned during our stay. When we arrived in the room there was a full coffee cup left behind on the table. Things otherwise seemed clean. The pool was not quite warm enough and the hot tub must have been at least 104. It hurt. The first 2 nights our keycard had been reset and we couldn't get back into our room without going down to the lobby and getting them fixed. That was an inconvenience.
Breakfast was great, the pool was lovely and large, beds were comfortable and the location was very convenient. It was quiet and the little store in the lobby had some useful necessities should you need them.
Stayed in April 2024
Reviewed: April 29, 2024
Theodore
United States of AmericaBathroom privacy door can not secure Closed and also also difficult to open.
Location and wonderful breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
Dianne
CanadaAn older property. Clean and a very good breakfast.
Stayed in April 2024
Reviewed: April 17, 2024
Lisa
United States of AmericaBreakfast area was large. The breakfast options of country potatoes, eggs, sausage, and usual, pastries, waffles, fruit, and yogurt was a nice start to our long drive ahead. The coffee was excellent. On a different trip would love to use the pool.
Stayed in April 2024
Reviewed: April 16, 2024
Jenifer
United States of AmericaOur bath tub was kinda gross. The caulking around it is coming up and the shower head leaks. The bottom of the tub is coming up and it looks dirty. Plus when u stand in the tub, it's feels spongy, like it's just all wet underneath, which means there's mold. And the light bulb overhead was burnt out so it was not lit up very well.
Stayed in April 2024
Reviewed: April 13, 2024
Antonia
United States of AmericaOur room was on the first floor next to the entrance. Our window was by the smoking area. We are non-smokers so you could get the smoke smell from the air conditioner. The people were very loud on their conversation very late at night (2am) we had a pet with us so he kept barking because of the loudness. The room above us were very loud late at night. This was around 2am as well. There was a lot of dog poop around the hotel. In the stands had no dog bags.
The breakfast was excellent great choices. Very helpful staff great location and the rooms were very clean and spacious.
Stayed in March 2024
Reviewed: April 9, 2024
Despejov
United States of AmericaN/A
Pool area and bedrooms very comfortable
Stayed in April 2024
Reviewed: April 5, 2024
Justin
United States of AmericaVery friendly desk staff
Stayed in April 2024
Reviewed: April 1, 2024
Anita
United States of AmericaThere was some left over food in our fridge from the person who stayed before us. It was a small thing that didn’t really affect us.
The hotel was very clean and smelled good. Our room was bigger and nicer than I expected! The breakfast was complete with a lot of options. The room stayed quiet and dark at night.
Stayed in March 2024
Reviewed: March 31, 2024
Jennie
United States of AmericaStaff was super friendly..loved the pool and gym. The room was very accomadarting
Stayed in March 2024
Reviewed: March 30, 2024
Terrull
United States of AmericaThe wall we're thin so easy to hear everything outside the room. Had issues with are shower. Couldn't access the wifi.
The breakfast was on point
Stayed in March 2024
Reviewed: March 25, 2024
Caryn
CanadaFront staff wasn’t the best - had you get our key reset twice. Unfortunately no food available at 7.00am.
Location
Stayed in March 2024
Reviewed: March 25, 2024
Daniel
United States of Americacleaning during the day. Even I requested cleaning.
Not really
Stayed in March 2024
Reviewed: March 18, 2024
Patricia
United States of AmericaNA
Good location
Stayed in March 2024
Reviewed: March 16, 2024
Quast
United States of AmericaThe ceiling in the bathroom was bubbling in a large area from moisture, not 100% clean. Housekeeping needs to be retrained, hair and smudges etc in the restroom. Need a mattress protector on those beds, the sheets are thin and worn out. Coffee pot in room was filthy. Shower knob was tricky but got it to work then the shower was ice cold.
They remodeled. It has potential to be a cozy little place.
Stayed in March 2024
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