2824 South 188th Street, SeaTac, WA 98188, United States of America
Based on 1246 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
8.2
Facilities
6.5
Staff
7.7
Value for money
6.8
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2023
Patricia
United States of Americawifi did not work in our room so there was no TV reception. The front desk said maintenance would come to look into the problem but no one came. The hotel is dated and the bed was marginally comfortable.
proximity to airport and free shuttle. The staff was courteous. Left before breakfast so I can’t comment on that.
Stayed in April 2023
Reviewed: May 16, 2023
Timmiesue
United States of Americawhen I booked the room , I booked it for 3 people, 2 beds. when we arrived I was told that they over booked and they didn’t have a room for us, unless we would take a king room. lucky for us, the 1st night there was only 2 of us, so it worked. the 2nd night we had to have a roll away bed brought into the room. In all it worked out okay but not what we had planned. they were also doing construction on the facility so it was dirty outside with lots of garbage. once they are done it will be a nice place to stay.
location was nice. near the airport
Stayed in May 2023
Reviewed: May 11, 2023
Tina
United States of Americano vending machines or anywhere to buy water in the hotel
close to the airport
Stayed in May 2023
Reviewed: May 11, 2023
Debi
United States of Americafront desk people were not very friendly. seemed a bit run down the property.
great location to airport
Stayed in April 2023
Reviewed: May 11, 2023
Linda
Australiawe missed our flight so just needed a quick stop over. the place is quite dated and hallway etc isn’t very inviting but bed was clean and comfortable so that was main thing. girl on the desk was a bit rude and no hospitality skills. wish we had known about free shuttle to get there from airport m. we took the free shuttle back to airport which leaves every 30 mins.
Stayed in April 2023
Reviewed: May 10, 2023
Jacob
United States of AmericaThe bed was worn out very uncomfortable
Stayed in May 2023
Reviewed: April 27, 2023
Vanessa
United States of Americaelevator was under construction. there was mold in the bathroom.
Front desk staff was very helpful and friendly
Stayed in April 2023
Reviewed: April 26, 2023
Savas
United States of Americaclose to airport And had a shuttle express
Stayed in April 2023
Reviewed: April 24, 2023
Carolyn
United States of AmericaThe pool wasn't usable There was no phone in the room Had to check into another room from original given the key wouldn't work in the second room either but they came and re keyed and it worked The staff very friendly and very helpful. Because of upgrades being completed there was alot of trash around the property
It was very basic
Stayed in April 2023
Reviewed: April 5, 2023
Teresa
United States of Americano poop bags for dogs and it was all over the grass
Stayed in April 2023
Reviewed: April 5, 2023
Connie
CanadaCheck in staff seemed disinterested at best. But others were great.
Loved the location, lots of good restaurants around, so close to the airport! And we loved we could leave our car there for an extended period at a reasonable price.
Stayed in March 2023
Reviewed: April 1, 2023
Dianne
United States of AmericaThe bathroom floors were not clean and the hallways were not vacuumed. The elevators didn't feel safe.
We were unable to use it due to our flight leaving prior to breakfast.
Stayed in March 2023
Reviewed: April 1, 2023
Patricia
United States of Americavery in need up a facelift, the carpets were stained-
close to airport, great shuttle service
Stayed in March 2023
Reviewed: March 20, 2023
Dennis
United States of Americain the process of remodeling which is desperately needed
location and price
Stayed in March 2023
Reviewed: March 20, 2023
Anh
CanadaThe breakfast was as advertised. Good for a light breakfast with coffee it tea. My kids appreciated the milk and juice. Dining area was clean and tidy.
Stayed in March 2023
Reviewed: March 18, 2023
Seiichi
JapanI think booking. com was the biggest problem for us.
I liked the staff when we checked in. We were tired and cold, it was very late. She could not see nor find our reservation. I think it was our mistake. She took care of everything for us in a calm and businesslike manner. Because of her we had a good night's sleep. The room was a nice size, the decor was what I like. Lots of light. The shower water was hot. I had been on vacation for two weeks and that was our last day before going back to Japan and we finally had a hot shower. The breakfast was great. The other guests were nice to be around. The bus back to the airport was so helpful and on time, cheerful driver, nice man.
Stayed in February 2023
Reviewed: March 13, 2023
Pamela
AustraliaThe two ladies who checked us in and out needed a bit of personality. They both barely spoke and were quite abrupt in answering any questions. It was like I was bothering them.
The breakfast room was clean, tidy and quite large. Breakfast choices were OK. Although looking a bit worn (they ARE in the process of updating this establishment) the whole place was clean.
Stayed in March 2023
Reviewed: March 7, 2023
Nelly
United States of Americacleanliness
location
Stayed in March 2023
Reviewed: March 6, 2023
Gordon
United States of AmericaThe shuttle to and from the airport worked great for me!
Stayed in February 2023
Reviewed: March 6, 2023
Davison
United States of AmericaMore to choose from
It was ok not enough variety
Stayed in March 2023
Reviewed: February 27, 2023
Evelyn
United States of AmericaThe help when we checked in by Shiloh was great. Then towards the evening another staff worked the front desk, however no one was at the front. Rang the bell for service numerous times, finally she came out. Didn't get her name becuz she was rude, she didn't even smile, not very friendly at all. Other staff like house keeping was awesome. Very friendly & nice, welcoming. Our room was very clean that was a plus. That's that. Maybe next time will stay here again, only if they train the rest of their staff to be more friendly and smile wouldn't hurt either.
The free breakfast we liked. Also the drink station. Unlimited coffee, tea & juice, that was very welcoming. Shuttle driver's Rey & Lucas we're nice.
Stayed in February 2023
Reviewed: February 27, 2023
Melvin
United States of Americaneeds renovation old and dingy
the staff super excellent
Stayed in February 2023
Reviewed: February 27, 2023
Charlie
United States of AmericaRoom were just ok
Staff was friendly
Stayed in February 2023
Reviewed: February 20, 2023
Colleen
United States of AmericaQuiet, clean room and nice breakfast.
Stayed in February 2023
Reviewed: February 16, 2023
Jennifer
United States of AmericaBreakfast could have been a little better, not many options to choose from. Also need it more towels too in the room.
Excellent location near Airport very convenient
Stayed in February 2023
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