2552 Loop 323 South Southeast, Tyler, TX 75701, United States of America
#8 of 32 hotels in Tyler
Guests' ChoiceBased on 600 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.6
Value for money
8.5
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Jan
United States of AmericaI paid 5,00 for one 16 oz soda and 5.00 for one small bag of trail mix. Outrages
The room and towels were very clean. The breakfast was very good
Stayed in May 2024
Reviewed: May 23, 2024
Jamie
United States of AmericaThe bed was a little to firm for my liking.
The location was good as well as the breakfast.
Stayed in May 2024
Reviewed: May 15, 2024
Suzy
United States of AmericaBreakfast, comfortable room
Stayed in May 2024
Reviewed: May 12, 2024
Davis
United States of AmericaI don't like the fact that u was double charged after I paid through the app I had to pay and extra 150 when I checked in for the deposit
The room was nice and I liked the staff
Stayed in May 2024
Reviewed: May 10, 2024
Cindy
United States of AmericaBreakfast used to be very good, but not this time. I also didn't like the high deposit and the time it takes to get it refunded
Location
Stayed in April 2024
Reviewed: May 5, 2024
Kim
United States of AmericaHallway needed vacuuming bad. Some spots in middle of floor in hallway where messed up. Water was split along first floor of hall. They put a sign out , but was never mopped up. Accident waiting to happen. You could hear a baby crying all night.
It was in great area! Room was very spicy and clean
Stayed in May 2024
Reviewed: May 4, 2024
Rickie
United States of AmericaWe did not have a trash can in the room; no ice bucket in the room; space was a little crowded
Breakfast was good
Stayed in May 2024
Reviewed: May 2, 2024
K
United States of AmericaNeighbor room bouncing ball.
Convenient stay on my way to conference.
Stayed in April 2024
Reviewed: April 30, 2024
Julie
United States of AmericaIt was very clean
Stayed in April 2024
Reviewed: April 13, 2024
Jerry
United States of AmericaWe just don't feel as welcome at the University location as we do at the South Tyler location. The desk clerk checked us in efficiently, but he wasn't friendly or welcoming at all. This is our 2nd time to stay, and had the same experience both times, different clerks. l also have to add that $5 for a 2.3 oz. can of Pringles chips is way beyond a convenience mark-up. That's ridiculous. The noise from traffic was also disturbing.
The room was clean and comfortable, and everything was in working order. We didn't eat breakfast.
Stayed in April 2024
Reviewed: April 12, 2024
Monty
United States of AmericaI thought the room was too expensive. I came to care from my parents and the hotel was close to their home. I will stay here in the future if it is more reasonably priced. I will stay elsewhere if it’s not.
The breakfast was good with a variety to choose from. The halls were quiet with no doors slamming in the middle of the night.
Stayed in April 2024
Reviewed: April 9, 2024
Debbie
United States of AmericaAdded on to yogurt and oatmeal
Not near as good as most I have been too a little skimpy
Stayed in April 2024
Reviewed: March 18, 2024
Shelbie
United States of AmericaWe wanted to get away for the weekend. Sleep in relax. We were on the bottom floor 118, and no one warned us that bright and early that morning that church would be right by our room and LOUD SCREAMING MUSIC IM NOT MAD OF THE FACT OF CHURCH JUST KINDA UPSET WE WASNT WARNED THAT WE WAS GOING TO GET WOKE UP THAT EARLY TO THAT
It was clean we enjoyed it
Stayed in March 2024
Reviewed: March 16, 2024
Tina
United States of AmericaI didn’t like the fact that the curtains didn’t close which, allowed bright light to beam into the room as I slept over night.
It was quiet. The front desk person was professional when I checked in.
Stayed in March 2024
Reviewed: February 19, 2024
Maverick
United States of AmericaNothing
It was a great location and great room.
Stayed in February 2024
Reviewed: February 4, 2024
Julie
United States of AmericaNothing comes to mind
Clean and modern. Tub was spotless!
Stayed in January 2024
Reviewed: January 22, 2024
Jessica
United States of AmericaThe water wasn’t real hot but manageable
It was well kept and clean inside and out
Stayed in January 2024
Reviewed: January 18, 2024
Tyrese
United States of AmericaThe non smoking area
Location food services
Stayed in January 2024
Reviewed: January 8, 2024
Tommy
United States of AmericaThe gravy was kinda thin it could have been thicker.
The breakfast was fair. The coffee was very good .
Stayed in January 2024
Reviewed: December 29, 2023
Lyn
United States of AmericaVery clean and comfortable room. The bed was one of the better mattresses I’ve slept on in a hotel. Breakfast was good and staff was friendly and helpful. It’s a very updated and modern hotel. Good shower.
Stayed in December 2023
Reviewed: November 26, 2023
Brittany
United States of AmericaThe food issue was really the only complaint I had. The facility is beautiful. I truly enjoyed my stay.
It was okay. Two days in a row there was no milk to go with the cereal being offered. It may have been due to it being a holiday weekend but it seemed like the kitchen staff could not keep up and meet the needs of the people. There were so many people just standing and waiting for food to be brought out. It would be gone as soon as they put it down for most options.
Stayed in November 2023
Reviewed: November 24, 2023
Jason
United States of AmericaElevator out of service, breakfast was ok. No water pressure or hot water in the shower
Location
Stayed in November 2023
Reviewed: November 15, 2023
Savedra
United States of AmericaIt was good
Liked the breakfast, real eggs and good biscuits
Stayed in November 2023
Reviewed: October 30, 2023
Rachael
United States of AmericaN/A
Friendly staff and close to TJC
Stayed in October 2023
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