5688 Northridge Drive, Gurnee, IL 60031, United States of America
#5 of 10 hotels in Gurnee
Guests' ChoiceBased on 450 hotel reviews
7.0Cleanliness
7.6
Comfort
7.6
Location
8.2
Facilities
7.2
Staff
7.9
Value for money
7.4
Free WiFi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Veronica
United States of AmericaI have no complaints
It was clean and quiet
Stayed in March 2024
Reviewed: April 2, 2024
Rick
United States of AmericaCleaner bathroom
I didn’t have breakfast . Pool and hot tub were both clean.
Stayed in April 2024
Reviewed: March 18, 2024
Ruci
United States of AmericaNothing
The breakfasts was good
Stayed in March 2024
Reviewed: March 16, 2024
Mike
United States of AmericaEverything else was a little rough. But the staff was really nice. Biggest issue wasn’t the hotels fault but more towards the guest on my floor. Just a lot of banging on doors and loud talking at 2:30AM on a weeknight. This happened 3 nights in a row. Not the hotels fault though!
Room was nice and clean
Stayed in March 2024
Reviewed: February 19, 2024
Elsy
United States of AmericaThe hot tub hasn’t been fixed the twice we have gone
The rooms are clean
Stayed in February 2024
Reviewed: February 3, 2024
Chin
JamaicaClean
Stayed in February 2024
Reviewed: January 20, 2024
Liz
United States of AmericaThe 100.00 dollar deposit on the room
Stayed in December 2023
Reviewed: January 18, 2024
Mark
United States of AmericaThe breakfast could have had more low carb choices like sausage and/or bacon.
The location was perfect for me, the room was fine and there was plenty of parking.
Stayed in December 2023
Reviewed: January 1, 2024
Berenice
United States of AmericaThe place feels and looks old but it smells good and everything is nice and organized.
For the price it was just what I expected. A simple place to sleep. The rooms were nice and clean at arrival.
Stayed in January 2024
Reviewed: December 2, 2023
Kimberly
United States of AmericaDid not care for the breakfast wish there were more options to choose from there was one family there that was taking up all of the breakfast items made 10 waffles took seven apples five oranges 12 apples sauces filled up their water bottles with apple juice empty the coffee before anyone else could even serve themselves it was ridiculous they did that both days that I was there and made a total mess for the staff I felt bad for the girl that was working there Monday morning because these two little girls just trashed the breakfast area and cleaned it out of items and the sad thing was is they would fill up coffee cups with syrup for their waffles and creamer for the coffees and as they were running out of there going back up to the room they would toss it right in the garbage and then there was nothing for the next people with their breakfast I think the breakfast area needs to be supervised a lot better but everything else is wonderful
Staff was wonderful very helpful the room was very comfortable the bed was awesome nice and clean enjoyed the pool and hot tub
Stayed in November 2023
Reviewed: November 5, 2023
Ashley
United States of AmericaBreakfast was mediocre. I booked 2 queen beds through priceline and got put in a room with 2 full beds
Hot tub. Very friendly people.
Stayed in November 2023
Reviewed: October 24, 2023
Joanne
United States of AmericaThe outside could have a little more appeal. When they put chemicals in the pool it was really strong
The staff was very friendly and the Rooms were nice. I liked that they had an indoor pool and free breakfast which was good as well
Stayed in October 2023
Reviewed: October 24, 2023
Brant
United States of AmericaNeeded some breakfast Meat
Stayed in September 2023
Reviewed: October 10, 2023
Kenneth
United States of AmericaHallways smelled like weed, doors seemed paper thin, could hear everything
Comfy room, clean
Stayed in October 2023
Reviewed: October 3, 2023
Lonnie
United States of AmericaYour location is busy, so you were understaffed. Checking in took too long. And customers were inpatient. And one of you staff members was rude to one of her trainees. So unprofessional she was just trying to help.
Stayed in September 2023
Reviewed: September 18, 2023
Maria
United States of Americathe beds, the pool lights were off I recommend to fix them since kids go to the pool and I believe would be more safe for them
clean and new
Stayed in September 2023
Reviewed: September 18, 2023
Tammy
United States of AmericaThe lights didn't work in the pool area
Pool
Stayed in September 2023
Reviewed: September 16, 2023
Brandi
United States of AmericaThere is a lot of places to eat around this hotel
Stayed in August 2023
Reviewed: August 30, 2023
Elsie
CanadaThe breakfast has very little options, no ham or bacon or scrambled eggs. It would be great to have these options added to the breakfast menu
The rooms are spacious and clean, with wide beds and very clean bathroom and sink. My husband and I enjoyed our stay in the room
Stayed in August 2023
Reviewed: August 29, 2023
Miranda
United States of AmericaThe hike in price from Thursday to Friday and I did not know about the military discount until after the fact.
Gloria was amazing! She made sure we had everything we needed for breakfast and that the area was clean! She was training someone and she was training right! Great job!
Stayed in August 2023
Reviewed: August 13, 2023
Blue
United States of AmericaNo bacon or sausages.
Clean rooms and bathroom and renovated. Near to mall and six flags. Free breakfast. . Swimming pool is very good and warm. And staff is friendly.
Stayed in August 2023
Reviewed: July 19, 2023
Rebecca
United States of AmericaDirty carpet Not enough breakfast choices
The pool and hot tub The staff Clean towels and sheets
Stayed in July 2023
Reviewed: July 9, 2023
Stephanie
United States of AmericaThe halls smelled like herbs lol but I just sprayed some room spray and it was good.
The staff were all amazing, loved the hot tub and pool. The breakfast was okay! Needed more protein options, but I know they are short staffed too. Our room was lovely. I was a little worried walking in because of remodeling, but I was super happy when we got inside. The bed was comfy too. I will definitely be bringing kiddos back on a different trip. Location was great.
Stayed in July 2023
Reviewed: July 2, 2023
Roxy
United States of AmericaAll the ice machines down
The room was beautiful
Stayed in July 2023
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