2610 Williams Boulevard, Kenner, LA 70062, United States of America
#12 of 14 hotels in Kenner
Guests' ChoiceBased on 1090 hotel reviews
6.1Cleanliness
6.7
Comfort
6.8
Location
7.7
Facilities
6.3
Staff
7.4
Value for money
6.7
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 14, 2023
Karen
United States of AmericaHaving to pay for parking. I never stayed at a hotel that I had to pay for parkand it doesn't say that when you book it.
The room was nice and clean the staff could have been a little bit friendlier.
Stayed in June 2023
Reviewed: June 12, 2023
Joyce
United States of Americahaving to pay to park on property
right off interstate
Stayed in June 2023
Reviewed: June 12, 2023
Suzanne
United States of AmericaPayed $12 for overnight parking. This was an unexpected extra charge that I am not used to for this type of hotel. if they had told me upon making the reservation, I probably would have made it anyway, but they should not spring that on you at check-in. They also charge a $75 security fee instead of the usual $50.
Great Mexican restaurant across the street
Stayed in June 2023
Reviewed: May 30, 2023
Jessie
Abkhazia, GeorgiaThe bathroom walls saying the tub was sinking in. The bed had a huge dent in it on the right side. The lamp on the left side of the bed did not work. The microwave made this loud and weird noise when warning your food. The iron had black residue on it as if someone placed it on the carpet hit then put back in the closet. The room didn't smell clean and the lighting was very dark throughout the hotel.
I didn't like to much of anything.
Stayed in May 2023
Reviewed: May 28, 2023
Lakisha
United States of AmericaBreakfast was mediocre, but adequate. It was a continental breakfast with fresh fruit assortment, juice, coffee, waffles, cereal, boiled eggs, and bagels/bread. Due to short staffing, it was difficult to keep the breakfast supplies stocked. We ended up grabbing coffee after waiting for nearly an hour for it to be refilled, then getting breakfast elsewhere.
The room was nice and clean. Parking was good.
Stayed in May 2023
Reviewed: May 25, 2023
Marilyn
Trinidad and TobagoThe pool was not operational and the air conditioning unit in the room made a loud noise
The breakfast needed a little more variety. The location was perfect for me
Stayed in May 2023
Reviewed: May 24, 2023
Chad
United States of AmericaValue And clean
Stayed in May 2023
Reviewed: May 22, 2023
Kelly
United States of AmericaThe stay was not bad. However, had to wait over 30 minutes to check in with over 15 people. Was working one computer then the other two came back up. Only One elevator working. Also, the hotel was at capacity. Went to eat breakfast and the one worker stated ran out of options. No syrup, no cereal, no hot water to make oatmeal, no yogurt. Very minimal. Also, need to clean the ceiling in the bathrooms. Could see the mold. Need to have charging ports near the beds.
Staff at front desk pleasant. Nice hotel overall for the age of the hotel. The workers were trying and helpful.
Stayed in May 2023
Reviewed: May 22, 2023
Vaird
United States of AmericaOne elevator don't work wait 20 min on one elevator, bed uncomforable,room didn't get clean.
Location , location
Stayed in May 2023
Reviewed: May 19, 2023
Kristian
United States of AmericaOnly one elevator. This made it hard and a long wait.
Lobby and the access to purchase drinks or snacks.
Stayed in May 2023
Reviewed: May 9, 2023
Carlene
United States of AmericaI waited over an hour for the shuttle calling several times & speaking with staff and informing them where I was at the airport which was airport shuttle pickup. I was told after 50 minutes that they didn’t have a shuttle so we needed to go to the rideshare area & then a Lyft was waiting for us. Ultimately we got to the hotel but the communication was lacking informing us it was a Lyft not a shuttle & the pickup location. The staff was pleasant when we arrived. The hotel room & common areas need a deep cleaning. The hallways & lobby need a really good vacuum and wipe down as there was stuff all over the carpets & the elevator walls & floors were sticky. The room itself was mostly clean but I found hairs in the tub when I went to shower, on the toilet & the sink. The room smelled badly of mildew but it looked nice overall. There were also ants coming from the ac unit.
It was close to the airport & the room was decorated nicely.
Stayed in May 2023
Reviewed: April 24, 2023
Jearlean
United States of AmericaThere was no microwave in the room.
Location. Walking distance to restaurants. Lyft service was a plus alone with the early morning pick-up time.
Stayed in April 2023
Reviewed: April 23, 2023
Abigail
United States of Americait needs work
elevator was scary. loud guests everywhere. underpar. staff was pleasant and helpful. dirty bathrooms with painters tape still on the wall. nothing for purchase in the store.
Stayed in March 2023
Reviewed: April 15, 2023
Linda
United States of Americalong wait to register. difficult to access parking. worn bathroom tub, poor shower with water going hot/cold and few towels
comfy room with good beds
Stayed in April 2023
Reviewed: April 12, 2023
Randall
United States of Americanothing
clean
Stayed in April 2023
Reviewed: April 6, 2023
Lorraine
United States of AmericaProperty could use remodeling
The friendly of the staff and location
Stayed in April 2023
Reviewed: April 4, 2023
Kay
United States of AmericaThe bedside light switch didn't work. We had to loosen the bulbs to turn off the lights. The breakfast area was disgusting. It was messy and the counter tops were covered with debris.
The hotels location is convenient for me to visit my family.
Stayed in April 2023
Reviewed: April 4, 2023
Guidry
United States of AmericaThe room smelled like someone was in it smoking for a month. Had to get another room. In the hallway it smelled like weed
Location was good. Didn't eat
Stayed in March 2023
Reviewed: April 1, 2023
Judith
United States of AmericaThe parking out front there was NO LIGHTS out there TOO DARK out front
The staff Brittany ag the first desk was AWESOME with helping me get my reservations straightened out 😊
Stayed in March 2023
Reviewed: March 31, 2023
Courtney
United States of AmericaOur room started heavily smelling like Marijuana after we had fallen asleep.
Stayed in March 2023
Reviewed: March 27, 2023
Jayleen
United States of AmericaThe pictures of the hotel looked like it had more breakfast then it did and the snack machines and walls werent filled up, room was warm not cold but other than that it was a great stay
The employees were great
Stayed in March 2023
Reviewed: March 24, 2023
Baz8394
United KingdomVery dated! The bathrooms could do with being modernised. The room i stayed in had a few cosmetic issues.
The bed was comfortable
Stayed in March 2023
Reviewed: March 21, 2023
Barbara
United States of AmericaBREAKFAST BUFFET
THE PERSONEL ON DUTY UPON ARRIVAL AND THE NEXT MORNING'S DEPARTURE WERE UNUSUALLY POLITE AND COURTEOUS. ALSO, FREE TRANSPORT TO AIRPORT WAS VERY HELPFUL AND TIMELY
Stayed in February 2023
Reviewed: March 21, 2023
Keith
United States of AmericaVery poor selections for breakfast.
Easy access to where I needed to be.
Stayed in March 2023
Reviewed: March 20, 2023
Sharolyn
United States of Americabed
check in
Stayed in March 2023
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