11805 Lackland Road, Saint Louis, MO 63146, United States of America
#60 of 78 hotels in Saint Louis
Guests' ChoiceBased on 1619 hotel reviews
7.0Cleanliness
7.4
Comfort
7.4
Location
7.9
Facilities
7.3
Staff
8.3
Value for money
7.4
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 6, 2024
Zohra
United States of AmericaNone
Breakfast
Stayed in June 2024
Reviewed: June 2, 2024
Alexis
United States of AmericaParking was a bit difficult as there wasn’t a ton of spots compared to the amount of rooms.
Nice friendly staff. Check in was easy.
Stayed in June 2024
Reviewed: May 31, 2024
Geoff
New ZealandNo problems for us
Good place for a stop over
Stayed in May 2024
Reviewed: May 31, 2024
Daniel
United States of AmericaThe hotel was beat. Looks very old and dated and like people kick the hotel door regularly. The double door to the bathroom was odd
Straightforward, decent price
Stayed in May 2024
Reviewed: May 31, 2024
Glenn
United States of AmericaThe bed was not comfortable and breakfast was yucky.
The property location was great. The hotel was clean and staff was friendly.
Stayed in May 2024
Reviewed: May 28, 2024
Beth
United States of AmericaThe hotel was extremely short staffed. We had to wait about 45 minutes before we were able to check in. There were no bath towels in the room. The breakfast was served late as the server staff was late, and the food was cold.
The hotel itself and the room were both great, and the hotel grounds were beautiful.
Stayed in May 2024
Reviewed: May 28, 2024
Diane
United States of AmericaNot completely clean--could use a thorough deep clean.
Comfortable beds, quiet atmosphere.
Stayed in April 2024
Reviewed: May 28, 2024
Roballo
United States of Americathe doors outside was dirty, and some don't working well, we can't open from outside, and I think the breakfast was no good, I we missed the sausage patties
The rooms was nice and clean
Stayed in May 2024
Reviewed: May 28, 2024
Christian
United States of AmericaWe were told that our $50 safety deposit would be refunded after 7-14 business and we never received it despite the room being left in good condition.
Room was nice and just a walk away from a QuikTrip which came in handy.
Stayed in April 2024
Reviewed: May 27, 2024
Shalini
United States of AmericaEverything was fine
Friendly staff, large room, large, airy lobby. Breakfast was good. Far from the city center, but we were just passing through so it was ok. Lots of options for food and entertainment nearby. Do check out the Westport Social Club!
Stayed in May 2024
Reviewed: May 24, 2024
Erin
United States of AmericaThe bed was so lumpy, that I didn't get any good sleep. I did not complain or say anything to the front desk.
The room was clean and spacious.
Stayed in May 2024
Reviewed: May 21, 2024
Kylynn
United States of AmericaThe elevator was a little sketchy and the stairwell was a little creepy, but over all a nice stay for the price. The beds & pillows were a little too firm.
Great location, nice building, great dining & outside area. Very friendly staff.
Stayed in May 2024
Reviewed: May 19, 2024
Kayla
United States of AmericaHowever our room did not seem totally clean. The bathroom, while it looked clean, reeked of pee and the smell never went away during our stay. The sheets were definitely not clean, or at least it seemed that way. Our door also did not close very well. It was very tricky to get it open in the first place and then we would have to slam it to get it closed and it ended up being super loud. We also had to leave early and I was told that I would get refunded for the second night that I paid for since we didn’t end up staying and, at least a this point a few days later, I have not received that. This part is fine, I paid for it initially so I’m fine paying for it but if I’m told I’ll get it back, I was kinda expecting it back.
The property itself was very nice and majority of the facilities were nice. Staff were amazing and wonderfully helpful!
Stayed in May 2024
Reviewed: May 18, 2024
Anonymous
AustraliaGood location and clean rooms
Stayed in May 2024
Reviewed: May 18, 2024
Anonymous
AustraliaGreat staff and happy to help
Stayed in May 2024
Reviewed: May 18, 2024
Tony
United States of AmericaOnly one damn luggage cart for 4 floors worth of people Doors not properly aligned in the rooms. The free cribs looked like they needed to be burned.
Nice lobby and pool
Stayed in May 2024
Reviewed: May 17, 2024
Aaron
United States of AmericaWater was standing in the hallway on the first floor. The mirror is our room still had handprints all over it, the sink drain was clogged and it took them 1 day to fix it.
The location and the price
Stayed in May 2024
Reviewed: May 16, 2024
Kenneth
United States of AmericaAll the bushes by the doorway trashcan right by the doorway
Location
Stayed in May 2024
Reviewed: May 5, 2024
Fredwell
United States of AmericaThe room had a weird smell. The towels & wash clothes smelled awful, they smelled like a mix of vinegar & lemon juice
Location Bed & pillows comfortable
Stayed in May 2024
Reviewed: May 3, 2024
Diane
United States of AmericaDoor keys dint work and had replaced 3 times. Elevator was broke during stay, hallways are dirty and run down, many amnentities in the room are very outdated.
The rooms are very clean and great location for our need.
Stayed in May 2024
Reviewed: May 3, 2024
Michael
United States of AmericaHallways need better lighting. Extra bar soap in bath. Trash removed from hallways more often.
Location. Price. Staff.
Stayed in May 2024
Reviewed: May 3, 2024
Diane
United States of AmericaThe common areas are very run down, door keys didn't work 50% of time and tvs in the room are really small.
The clean room, friendly staff, and the location to Barnes Jewish Hopital. Excellent value!
Stayed in May 2024
Reviewed: May 2, 2024
Brad
United States of AmericaComfortable and clean! Perfect combo.
Stayed in April 2024
Reviewed: April 30, 2024
James
United States of AmericaShower tab on faucet did not work properly n carpet in hallway on 1st floor was horrendous looking.
Breakfast was not that good
Stayed in April 2024
Canggu, Indonesia
Corçà, Spain
Grimaud, France
Qingdao, China
Embilipitiya, Sri Lanka
Virginia Beach, USA
Kochi, Japan
Antibes, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content