55 Hampton Park Boulevard, Capitol Heights, MD 20743, United States of America
#2 of 3 hotels in Capitol Heights
Guests' ChoiceBased on 3096 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
7.5
Facilities
6.9
Staff
7.9
Value for money
7.3
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 25, 2023
Sharron
United States of AmericaCleanliness
Breakfast
Stayed in December 2023
Reviewed: December 24, 2023
Carol
United States of AmericaThe elevators were not working properly.
Stayed in December 2023
Reviewed: December 23, 2023
Leonie
New ZealandTea, coffee and hot water werent replenished in the evenings so you couldnt get a hot drink. Also no oats at breakfast so your choices were sugary cereal, waffles or scrambled eggs. Service and cleaning were just adequate but in lione with the price.
Great value for money. Staff were pleasant. If you like waffles the breakfast was good.the beds were comfy and the rooms were clean enough. The rooms were large wo good for our family of 4 in one room.
Stayed in December 2023
Reviewed: December 22, 2023
Jamie
United States of AmericaUnserviceable items
I can tell they are trying to make the place better little by little. Management needs to do a daily walkthrough of the rooms for serviceability. I have stayed here a number of times and there is always something wrong with the room that just seems to be missed. Like a very loose shower rod, broken chair, front door too loose to be secure or lamp outlets that don’t work. Plus, occasionally, a room that is obviously smoked in. Simple things that shouldn’t be unnoticed. Breakfast is okay but on the lower standard of what a Wyndham should be. They need to make the coffee more consistent and keep both pots full with sugar and creamer always stocked. Don’t be surprised if they are out of one of the above. There is only one working elevator and it’s sketchy so be prepared to wait. Plus, another easy fix are the missing tiles where the elevator door opens. However, the staff is pleasant and the place is generally clean and you won’t worry about your car in the lot at night. Overall, I would give a 6.75 rating. Most of that is for trying and whoever does the suggested walk-through should be a woman to get a better perspective of what a customer will see.
Stayed in December 2023
Reviewed: December 21, 2023
Sethena
United States of AmericaThe only thing I didn’t like about the property was that there was only one elevator working at the time we went. That is all.
The property was overall what I expected from LaQuinta Inn and Suites. I liked that they had breakfast. We had issues with the shower not having hot water but the young lady changed out our room and made sure we were accommodated
Stayed in December 2023
Reviewed: December 15, 2023
Yolanda
United States of AmericaThe hotel needs to repaint and repatch some of the walls in the hotel and rooms. It would make the look and feel more comfortable.
The rooms were clean and comfortable. Very affordable, and the breakfast was hot, delicious, and had a good variety to choose from.
Stayed in November 2023
Reviewed: December 12, 2023
Jamie
United States of AmericaWas in a room on the third floor that really smelled like smoke.
They try really hard to make an ok hotel better than it really is.
Stayed in December 2023
Reviewed: December 10, 2023
Chris
United States of AmericaSmelled like weed in the hallways, elevator's were down.
Night staff was friendly and helpful, the location was convenient.
Stayed in December 2023
Reviewed: December 5, 2023
Marlene
United States of AmericaThe elevator was not working which was very inconvenient since my boyfriend uses cane and steps are very difficult for him. I feel elevator should have been fixed in a timely manner or have staff to assist handicap customers.
The room was comfortable but unsure of cleanliness as stains on floor by shower and bags of trash left outside in halls (i have never seen that before) maybe due to broken elevator? Location good and breakfast good
Stayed in December 2023
Reviewed: November 28, 2023
Elsie
United Arab EmiratesThe beds aren’t really very comfortable And the floor wasn’t clean !
Liked the location The room space and facilities Breakfast was good 👍🏻
Stayed in November 2023
Reviewed: November 27, 2023
Gina
United States of AmericaThe smell of cannabis in and around the hotel.
I know cannabas is legal; but saw several smoking it right outside hotel when guests are asked to sign off on "no smoking" at check in - guessing that was just inside? Not a fan of the smell but not my business what someone else does if it's legal. Elevator floor missing tile. Breakfast good. Friendly staff.
Stayed in November 2023
Reviewed: November 27, 2023
Danielle
United States of AmericaStaff wasn't friendly and charged me multiple times for the deposit. The elevator is in need of dire maintenance.
Rooms were spacious and comfortable!
Stayed in November 2023
Reviewed: November 26, 2023
Saleh
Saudi ArabiaThe facility is old and some rooms are missing some furniture. One elevator was out of order.
The facility is old and deteriorated, needs real renovation. Good location and plenty of parking spots. Overall, it was below average experience. The staff were friendly and cooperative
Stayed in November 2023
Reviewed: November 26, 2023
James
United States of AmericaHotel under repair. Only one elevator worked.. Room refrigerator leaked water and didn't work.
Location was good. Breakfast was good.
Stayed in October 2023
Reviewed: November 25, 2023
Denzil
United States of AmericaThe elevator
I love having waffles but where's the gravy with meat and apple juice.....
Stayed in October 2023
Reviewed: November 19, 2023
Mukhametzhanova
United States of AmericaOne of the elevator was out of service, another one was not responding on thr 4th floor
Breakfast was good, staff were friendly.
Stayed in November 2023
Reviewed: November 18, 2023
Sikhanyisiwe
IrelandNoisy during the night and early mornings
Big room
Stayed in September 2023
Reviewed: November 18, 2023
Sikhanyisiwe
IrelandVery noise during the night and early mornings
Big room
Stayed in September 2023
Reviewed: November 15, 2023
Dominique
United States of AmericaThe elevators were very slow, because there was only one stopping on 6 different floors sometimes it took 10 minutes just to come. The room could have been a tad bit cleaner were some bugs and old rice left in chairs and on tables.
The staff was super friendly, helpful, and informative. Over all was relaxing and did enjoy my stay.
Stayed in November 2023
Reviewed: November 13, 2023
Stephanie
United States of AmericaOnly one elevator worked. The working elevator was slow and looked broken. There was a weird smell in the hallways and staircases.
Stayed in November 2023
Reviewed: November 10, 2023
Chukwudalu
United States of AmericaTowels were clean but weren’t white anymore.
Affordable
Stayed in November 2023
Reviewed: November 10, 2023
Patrice
United States of AmericaOne of the elevators didn’t work. The working elevator had a board missing as soon as you stepped on the elevator. I had a lot of light coming into my room. I had to put a towel on the floor to block the light.
The bed was comfortable and the breakfast was adequate.
Stayed in November 2023
Reviewed: November 9, 2023
Дмитро
United States of AmericaTerrible bathroom and elevator.
The hotel has been renovated, but the bathroom and elevator have not been renovated.
Stayed in November 2023
Reviewed: November 7, 2023
Shana
United States of AmericaBathroom was falling apart, broken elevators, broken phone
Close to 95
Stayed in November 2023
Reviewed: November 7, 2023
Arsalan
United Arab EmiratesThere are only 2 lifts and one of them was not working which lead to long ques for the lift. There is a small gym in the building. Both tread mills were not working though they have weights and the size of gym is decent. They can also improvise on the breakfast by adding omelets and yogurts.
Staff was friendly, breakfast was decent (not great) while parking is available at the property. The room given to us was spacious and had all the necessary appliances.
Stayed in November 2023
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