601 Avenue Q , Lubbock, TX 79401, United States of America
#69 of 70 hotels in Lubbock
Guests' ChoiceBased on 1293 hotel reviews
4.0Cleanliness
4.7
Comfort
5.0
Location
6.2
Facilities
4.6
Staff
6.5
Value for money
5.2
Free Wifi
4.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Valdez
Abkhazia, GeorgiaNothing breakfast n tv
Stayed in May 2024
Reviewed: April 15, 2024
Angela
United States of AmericaPictures on site weren’t up to date. Devyn place to lay my head but it was not what I thought I was getting. Lights didn’t work, water pressure cut off while I was in the shower.
Close to downtown
Stayed in April 2024
Reviewed: March 18, 2024
Pitts
United States of AmericaThe fact that the ATT and VXI call center agents continuously refused to abide by systematic policies and procedures, in remaining silent when on the phones/Atmos Cath-o-Dic system in the mod...instead of allowing the emphasis of the RELAY OVER TEXAS RTT TTY Liaison representatives to interpret and translate the conveyances of the messages being formed, as protocol inhibits. This act of misconduct offers the opportunity for chaos and societal dissension to override popular diversions limiting normalcy when it comes to GMPs, as a whole unit.
The fact that the hotel was located at the heart of the downtown district, right alongside the Marsha Sharp Freeway, yet just off of Avenue Q/Hwy 84.
Stayed in March 2024
Reviewed: March 6, 2024
Mitchell
United States of AmericaRoom needs painting and repair HVAC unit falling apart No remote…TV not working…had to ask for maintenance Noise next door was bad Mattress lumpy Smelly with cigarette smoke
Location
Stayed in March 2024
Reviewed: February 26, 2024
Kerrie
United States of AmericaLots of homeless people. Roaches. Nonsmoking room had been smoked. No toilet paper in the bathroom
Cheap Rooms. Close to Walmart. Easy to get to.
Stayed in February 2024
Reviewed: January 7, 2024
Angel
United States of AmericaStaff was rude. Did not provide extra towel’s when asked. Room was dirty and run down. No phone in room and light fixtures didn’t work properly. Leaking water from sink. Tv remote didn’t work at all. Wi-Fi was so slow did not connect good if at all. Expensive for the awful experience we had.
It was near a Walmart. AC was decent.
Stayed in October 2023
Reviewed: November 6, 2023
Victoria
United States of AmericaThey first gave us a room that was not cleaned then gave us another room the door handle was broken, the tv wasn’t working & there was roaches.
Stayed in November 2023
Reviewed: October 18, 2023
Cully
United States of AmericaThe floor really needs to be shampooed, just vacuuming isn't gonna get it....the pool is outta there, they just need to deep clean the rooms and they'd be alright
The beds were comfy, there's a small free breakfast.
Stayed in September 2023
Reviewed: October 1, 2023
Nicole
United States of Americathe room not being attended to AT ALL since its last guest
Location Location. Good location
Stayed in September 2023
Reviewed: September 24, 2023
Valdez
United States of AmericaAttitudes there
Cool air
Stayed in September 2023
Reviewed: September 18, 2023
Michael
United States of AmericaProperty
Staff was courteous and helpful.
Stayed in September 2023
Reviewed: September 15, 2023
Mitchell
United States of AmericaVery dirty rooms, staff was OK but not very helpful and it was over run with homeless people in the parking lot.
Not much, room smelled awful and moldy bathroom water was brown and not much water pressure.
Stayed in September 2023
Reviewed: September 11, 2023
Keith
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 5, 2023
Abby
United States of AmericaHomeless loitering and infact had one yelling at someone over then phone almost all night long. Could not get any sleep. Water pressure in shower was terrible. Bathroom door would not close. Ac struggled. Very warm in the room.
Price was nice considering we had not planned on getting a hotel for this trip. We assumed being downtown it would be safe. Late check out which was great considering we were unable to sleep during the night.
Stayed in September 2023
Reviewed: August 8, 2023
Amy
United States of AmericaThe room stunk and blood on sheets and holes all over walls, lighting in room was terrible, no coffee pot in room,no iron but did have coffee cup and coffee what was the purpose , the air conditioner was so nasty 🤢 i use to be housekeeping assistance for the president of hotel ,motel association in Lubbock Mr Myer so i know how to look for when inspecting a room
Front desk was very friendly
Stayed in August 2023
Reviewed: August 4, 2023
Brown
Abkhazia, GeorgiaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 3, 2023
Jonathan
United States of AmericaUtterly filthy. Small cockroaches in the room, cigarette holes in the sheets, a cigarette in the AC unit, and there was hair and sticky spots all over the bathroom.
Staff were relatively friendly.
Stayed in August 2023
Reviewed: July 29, 2023
Devoisier
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: July 16, 2023
Jr
United States of AmericaThe location is in a bad part of town, homeless roam the arrea and facility at all times. Homeless leave piles of trash outside.
The only thing I liked was the cold ac.
Stayed in June 2023
Reviewed: July 3, 2023
Maríaguilar78
United States of AmericaDirty towels, no service, TV didn't work, bathroom in room was dirty and I reserved a non smoking but got smoking. Made aware of the situation to front desk but didn't do nothing about it.
Cheap but u get what u pay for
Stayed in July 2023
Reviewed: June 20, 2023
Guadalupita
United States of AmericaThe outlets weren’t working & it smelt like dog sh** outside.
The outlets don’t work , the fridge wasn’t working , the cable wasn’t working so they moved us to another room. The 2nd room the cable kept going off , the outlets weren’t working.
Stayed in June 2023
Reviewed: June 1, 2023
Pablo
United States of Americadrug smell. and nasty
location
Stayed in May 2023
Reviewed: May 27, 2023
Amelia
United States of Americathere was empty containers and paint stuff along with someone used the restroom all the light bulbs but one were out the door to the other room wouldn’t lock
staff was nice
Stayed in March 2023
Reviewed: May 22, 2023
Natalia
United States of AmericaThere was holes in the wall in the bathroom. There were 2 light switches that didn’t work because the bulbs for them were missing. The only light we had was by lamp. The bathroom lights would flicker then turn off. There were stains on the bed (mattress & sheets), towels & bathtub/ shower. The pool was closed without any prior notice given. The tenants were kind of sketchy, lots of honking outside late at night. The person who checked us in was kind of stand off ish & abrasive or seemed like in a hurry.
The bed was comfortable & the TV worked nice.
Stayed in May 2023
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