17710 West Panama City Beach Parkway, Panama City Beach, FL 32413, United States of America
#471 of 777 hotels in Panama City Beach
Guests' ChoiceBased on 1895 hotel reviews
6.7Cleanliness
7.3
Comfort
7.3
Location
7.9
Facilities
7.0
Staff
7.6
Value for money
7.1
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Charmaine
CanadaWe didn't like the fact that we had to schedule to have our room cleaned. I had to ask for clean towels. The second thing I didn't like was the fact that we could not stay for one extra hour after the normal checkout as we were then going to a condo which we rented for a week. We do understand that you have to clean but ... we found something else to do.
The room was large which was good as we were there for 3 nights. It was a perfect location as we had family staying at Seagull Villas at the same time. 5 minutes away. The first girl on the desk was very personable and lovely. There was one other that was very nice as well as the manager who we met a couple of times.
Stayed in March 2024
Reviewed: April 30, 2024
Manuela
United States of AmericaRoom was dirty, floor , lamps carpet and toilet were all dirty. Am old sick left in the room with trash. The first 15 mins my g family feet were black from walking on the floor in the room.
Staff was marvelous
Stayed in April 2024
Reviewed: April 29, 2024
Tumay
United States of AmericaPersonally the wifi was one thing that I did Not like because it was very slow.
I liked the beach area nearby like 12 min away. In the room I liked that they provided some breakfast which was nice. I liked that when we asked for new sheets there was no hesitation to help us and that was very kind and nice.
Stayed in March 2024
Reviewed: April 11, 2024
Sierra
United States of AmericaThe light on the mirror kept dying and coming back on. Could not turn the TV on due to the TV remote not working at all in Room 305. The room also smelled musty, and the air conditioner needs to be cleaned properly and thoroughly.
I liked that the hotel was cleaned, check in was quick and easy, along with the location being very convenient.
Stayed in April 2024
Reviewed: April 10, 2024
Traveler
United States of AmericaYet another hotel whose need for facility repairs and updating suggests they'll need high prices in the future in order to afford the necessary staff.
When the air conditioner in my room failed to work, I was moved to a superior room.
Stayed in March 2024
Reviewed: April 7, 2024
Whitney
United States of AmericaThere should be more options at breakfast and also more room to sit down and enjoy breakfast.
Location was perfect and the rooms were nice and spacious.
Stayed in April 2024
Reviewed: April 4, 2024
Charles
United States of AmericaJesus is Lord
Stayed in March 2024
Reviewed: April 2, 2024
Jane
United States of AmericaNot having an adequate amount of towels. It did not have rooms facing the beach as expected.
The cleanliness of the property.
Stayed in March 2024
Reviewed: March 31, 2024
Jaxon
United States of AmericaDidn’t know there would be a charge for our dog until we got there, phone in room didn’t work. Housekeeping did not clean our room or give clean towels. There were 2 towels in the room and they did not want to get me more even though there were 5 of us registered in the room. When didn’t give us clean towels, I asked for clean towels, I had a hard time getting what I needed. The Manager on Duty when we arrived at 4:00pm on Tuesday March 26. Was rude and unhelpful. I would wait for hours so that I could talk to someone different. The male housekeepers were decent but the female one that I spoke with was just as rude as the Manager on duty! Never enough food for the breakfast and we got there usually by 7:30 AM. Had to beg for Milk for my granddaughter to have cereal. The person setting up for breakfast for the following morning on Tuesday evening was the best employee that I saw. She was helpful, kind, and helped me out so that I could feed my grandchildren pizza for dinner Tuesday evening. I asked her if I could get some napkins for the pizza and she also offered me paper plates. That may not seem like much but it was so nice to not have to beg for assistance and for her warmth and smile.
Pet Friendly, close to beach
Stayed in March 2024
Reviewed: March 25, 2024
James
United States of AmericaThere was a dog across the hall barking all night.
The location and atmosphere.
Stayed in March 2024
Reviewed: March 18, 2024
Lucy
United States of Americathe room was huge and great value, breakfast every morning
Stayed in March 2024
Reviewed: March 14, 2024
Naomi
United States of AmericaBathroom had rizzor cap on the floor. So was the bathroom cleaned if so why didn't the cleaning staff see this 🤔
Front staff was nice, breakfast area was clean, selection was good 👍
Stayed in March 2024
Reviewed: March 10, 2024
Candace
United States of AmericaIt allows pets but on the booking site it does not tell you that there is a fee per night for a pet.
Stayed in March 2024
Reviewed: March 2, 2024
Louis
United States of AmericaCleaning only every 3 days.
Stayed in March 2024
Reviewed: March 2, 2024
Webster
United States of AmericaBath needs updating with stain removal. No wifi.. Bedroom excellent.
Stayed in February 2024
Reviewed: February 26, 2024
Diego
United States of AmericaAll clean
Stayed in February 2024
Reviewed: February 20, 2024
Stuart
United States of AmericaThere was not hot water the morning of our departure.
The motel was pet friendly.
Stayed in February 2024
Reviewed: January 18, 2024
Christy
United States of AmericaStaff was very rude.
Stayed in January 2024
Reviewed: January 17, 2024
Mark
United States of AmericaRooms furniture was not comfortable
location to Pier Park
Stayed in January 2024
Reviewed: January 3, 2024
Misty
United States of AmericaStaff wasn't very friendly. Seemed more like I was an annoyance for not knowing my licences plate. When I asked about my room she was just as if I should know where everything was. The shower in our room was horrible. Only took one the whole time I was there. Rusted towel racks and shower handle didn't even work. Could t get hot water and the ada shower handle would not turn off because the switch it broke on the wall. Bedding is just basically a sheet and curtain wall mounts are falling off. Beds are very stiff and furniture is very much in need of repair.
The location was great. The hotel itself is well maintained and all facilities were nicely kept. The fitness room is nice and they do have a free breakfast.
Stayed in January 2024
Reviewed: December 31, 2023
Abdul
United States of AmericaFacial tissues, Toiletries were missing. I had to go and ask the manager. They gave me that later. However, I didnt get the facial tissues.
Breakfast.
Stayed in December 2023
Reviewed: December 17, 2023
Crystal
United States of AmericaBreakfast was cold, very thin blankets, water pressure was very low
Location, comfortable beds
Stayed in December 2023
Reviewed: December 10, 2023
Tiesha
United States of AmericaThe staff
My Room
Stayed in November 2023
Reviewed: November 5, 2023
Christy
United States of AmericaHad very very thin sheets to sleep with and no soap
Breakfast and clean
Stayed in October 2023
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