219 Emert Street, Pigeon Forge, TN 37863, United States of America
#63 of 448 hotels in Pigeon Forge
Guests' ChoiceBased on 1972 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Brenda
United States of AmericaNothing.
Was centrally located. Easy to get to all the attractions. Very close to Dollywood and gatlinburg. The rooms and bed were very comfortable. Very close to restaurants and a grocery store across the way. Staff were so pleasant to deal with. Definitely would stay there again!!!!
Stayed in May 2024
Reviewed: May 7, 2024
Jerry
United States of AmericaMattress is room could have been better.
The location is great. Quiet, yet close to food and the main street.
Stayed in May 2024
Reviewed: May 4, 2024
Aubrey
United States of Americaroom size and bathroom fixtures could have been better.
Room was nice and clean but just a little to small, also commode was to low to sit down comfortably. we are in are mid 80's to 90 yrs. old.
Stayed in April 2024
Reviewed: May 1, 2024
Lewis
United States of Americabeing on the 4th floor
quiet clean room
Stayed in April 2024
Reviewed: April 27, 2024
Noel
United States of AmericaWe liked everything about our stay.
It was nice and clean.
Stayed in April 2024
Reviewed: April 27, 2024
Paula
United States of AmericaLight in bathroom very dim and shower water not hot enough.
It was convenient to everything.
Stayed in April 2024
Reviewed: April 25, 2024
Denise
United States of AmericaWas in good location. Staff was very friendly. The room was very clean
Stayed in April 2024
Reviewed: April 24, 2024
Marie
United States of AmericaNot a huge fan of the heating/air units in room, hard to get a good temperature and it was noisy. Value and location made it okay to overlook
Breakfast was good
Stayed in March 2024
Reviewed: April 24, 2024
Jasmine
United States of AmericaA/C units, location
yogurt, shower was nice
Stayed in April 2024
Reviewed: April 18, 2024
Tera
United States of AmericaNothing. We had a great stay.
The location was great, we even walked to dinner one night. The breakfast was one of the better hotel breakfast we have had, and it was well kept and clean. Our room was nice, with microwave and fridge, so that is a bonus. I booked this well in advance and felt the price was really good for the area. Overall, everything was great, and felt very clean, and I would stay here again. I don't often say that about a hotel!
Stayed in April 2024
Reviewed: April 16, 2024
Lauren
United States of AmericaNothing.
Its proximity to Gatlinburg and the reasonable price of the rooms.
Stayed in March 2024
Reviewed: April 16, 2024
Micheline
United States of AmericaLocation Hot tub Food
Stayed in March 2024
Reviewed: April 15, 2024
Tyra
United States of AmericaIn Room 402 The bathroom smelled like mold. There was no vent inside of the bathroom. And the refrigerator wasn't cooling like it should.
Breakfast was a plus The area where the hotel is, so convenient to restaurants, shopping, activities,
Stayed in April 2024
Reviewed: April 12, 2024
John
United States of AmericaSofa to low
Location excellent service
Stayed in April 2024
Reviewed: April 12, 2024
Lucilo
United States of AmericaPet
Quied
Stayed in April 2024
Reviewed: April 11, 2024
Diana
United States of AmericaNothing! A great stay!!
Friendly staff, clean room, great breakfast!!
Stayed in April 2024
Reviewed: April 8, 2024
Dejonshe
United States of AmericaToilet paper
Staff and amenities
Stayed in April 2024
Reviewed: April 7, 2024
Robin
United States of AmericaThere was a lot of noise after quiet hours.
It is clean and the room was super nice. It was very comfortable.
Stayed in April 2024
Reviewed: April 4, 2024
Natosha
United States of AmericaIt’s a 10 out of 10! The staff was amazing. The property was very clean! Always smelled fresh and sanitized. I will definitely be back.
Stayed in April 2024
Reviewed: April 4, 2024
Cook
United States of AmericaThe only thing I was not fond of was that the toilets are so short and hard to get off of
They have done some much needed upgrades much better
Stayed in March 2024
Reviewed: April 1, 2024
Linda
United States of AmericaConvenience of the area, and the friendliness of the staff
Stayed in March 2024
Reviewed: March 31, 2024
Maria
United States of AmericaIt was very clean and comfortable. Staff was friendly, breakfast was delicious and we loved that coffee was available 24/7.
Stayed in March 2024
Reviewed: March 28, 2024
Tomas
United States of AmericaComfortable, good breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Nancy
United States of AmericaThe fake eggs for breakfast! lol
It was very clean and updated.the price was great!
Stayed in March 2024
Eureka Springs, USA
Nairobi, Kenya
Cahir, Ireland
Blesle, France
Es Pujols, Spain
Paris, France
Giovinazzo, Italy
Vallehermoso, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content