12822 Interstate 35 North, San Antonio, TX 78233, United States of America
#294 of 318 hotels in San Antonio
Guests' ChoiceBased on 1131 hotel reviews
4.9Cleanliness
5.5
Comfort
5.6
Location
6.7
Facilities
5.4
Staff
6.7
Value for money
5.8
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Maira
United States of AmericaRoom floor was super dirty. Bed was comfortable but the frame was too small for the bed size. Sheets had a lot of stains. Breakfast was not that good.
Staffs was very friendly.
Stayed in May 2024
Reviewed: May 23, 2024
Lucy
United States of AmericaSeems this hotel has.permanent tenants. It was not a good place for our grandsons who also stayed with our daughter there. The pool was also dirty
Stayed in May 2024
Reviewed: April 23, 2024
Enrique
United States of AmericaThe bed was so so hard I could feel the ťhe springs
Location. Food was right around us.
Stayed in April 2024
Reviewed: March 19, 2024
Candy
United States of AmericaI didn't like AT ALL that the only way to control the TV on and off was by a switch at the front door. The power and volume buttons on the remote didn't work. If you turned off the switch for light the TV goes off.
The location was good and the bed was very comfortable.
Stayed in March 2024
Reviewed: March 12, 2024
Donnerica
United States of AmericaNot enough breakfast and heating and cooling system stopped working mid stay
Not enough breakfast when I arrived
Stayed in March 2024
Reviewed: January 14, 2024
Eron
United States of AmericaThe heater was not working and it was cold
Breakfast was good
Stayed in January 2024
Reviewed: January 9, 2024
Moreno
United States of AmericaDidn't have hot water in room. No phone in room so i had to go to lobby to tell them to fix the water heater.
Stayed in January 2024
Reviewed: January 8, 2024
Sherman
United States of AmericaNo hot water
Stayed in January 2024
Reviewed: January 6, 2024
Vonkriegenbergh
United States of AmericaCockroaches, flies, moldy bathroom, stained bed linen and the breakfast was poor.
Easy access from highway
Stayed in January 2024
Reviewed: December 30, 2023
Toro
United States of Americathere was a stale odour in the room
Bed was OK however top sheet was stained. I was able to connect to Netflix, Bonus.
Stayed in December 2023
Reviewed: November 30, 2023
Orozco
United States of AmericaIt smelled and there were way too many flies.
The location was great.
Stayed in November 2023
Reviewed: November 27, 2023
Touvoisia
United States of AmericaThe housekeeping staff didn't clean worth a dam then the floor was so dirty i had to take a towel to wipe it just to walk without socks. Breakfast only contains waffle and toast no eggs or anything .
The location
Stayed in November 2023
Reviewed: November 20, 2023
Jose
United States of AmericaToo many small cockroaches inside the room. They need to hire an exterminator of pests.
The location was good, but the booking does not take you to the right location.
Stayed in November 2023
Reviewed: November 18, 2023
Lilach
United States of AmericaThe room was filthy the bathroom the bath was peeling it was dirty, ants was crawling on me at night and cockroach . And one of my kids got bitten look like bedbugs.
In the room, there was three beds, two queen, and one king . Big room
Stayed in October 2023
Reviewed: November 9, 2023
Liza
United States of AmericaThey have it advertised on there page that they have a family room with a king bed, 2 queen beds a d a sofa bed, so I took and made a reservation based on those available beds.when I got into the room the sofa bed was not in there, they said the took it out even though it was posted on there room description.
Stayed in October 2023
Reviewed: October 30, 2023
Annabelle
United States of AmericaBreakfast facilities were messy & limited options, not what was listed on website. The area was right in the middle of all the freeway construction going on so a little difficult to get to the hotel. The room was ok, the beds were clean, the shower was janky & there were little bugs walking around on the floor
Stayed in October 2023
Reviewed: October 24, 2023
Corps
United States of AmericaNo hot water. The ironing board was broken. Not a large breakfast selection. No military discount.
The cleanliness of the room
Stayed in October 2023
Reviewed: October 15, 2023
Payton
United States of AmericaThat the gentleman were rude. On 2 separate occasions my family went to breakfast. Ist my daughter's they were stared down and then asked what room they were in. Without my husband not even being aware that happened. He went to breakfast a couple days later and in a dining area full of guest the front desk gentleman came and asked him his room and did he belong there. We had been there 5 days. They watched us everyday. When asked why was he the only one confronted in the room full of guest he stated they get homeless people. We do not appear homeless but we're the only black people in there. There were even guest offended.
Staff Jackie was very helpful and friendly. After hearing me complain about staying for a week and housekeeping never came or gave towels when I asked. She helped me out with towels and linen.
Stayed in October 2023
Reviewed: September 18, 2023
Jeremy
United States of AmericaN.A.
Stayed in September 2023
Reviewed: September 13, 2023
Valerie
United States of AmericaThe sheets weren’t cleaned well, there were stains on the bed sheets both - the duve, the comforter, off white, stains on the chair near the desk, the refrigerator was not cold enough, it was set to high and in the particular room we were in there was a bump on the floor and tripped a couple times.
Stayed in September 2023
Reviewed: September 10, 2023
Jason
United States of AmericaWe booked a room with sofa bed and it didn’t have one in it . Lots of little roaches in bathroom area
Room was very spacious
Stayed in August 2023
Reviewed: August 18, 2023
Hernan
United States of AmericaWasn’t bad but I have been in a couple hotels for the same value like this that are cleaner.Room had a strange smell and they weren’t cleaned that well wasn’t horrible but also not pleasant.Area is good calm and quiet just needs to be cleaner.
Stayed in August 2023
Reviewed: August 15, 2023
Christoher
United States of AmericaEverything as to room dirty uncleaned sheets hair on toilet
Nothing but the price but you get what you pay for beware
Stayed in July 2023
Reviewed: August 14, 2023
David
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
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