900 Dolorosa Street, San Antonio, TX 78207, United States of America
#192 of 315 hotels in San Antonio
Guests' ChoiceBased on 1926 hotel reviews
7.2Cleanliness
7.5
Comfort
7.5
Location
8.5
Facilities
7.1
Staff
8.3
Value for money
7.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Armando
United States of AmericaTwo days my room wasn’t clean
The localization
Stayed in May 2024
Reviewed: May 3, 2024
Eva
United States of AmericaI had problem with my door key not working.
Close to Market Square
Stayed in April 2024
Reviewed: April 29, 2024
Francine
United States of AmericaIt does need an upgrade.
Location, customer service and clean room!
Stayed in April 2024
Reviewed: April 28, 2024
Kirk
United States of AmericaBreakfast is pitiful. Why bother serving it?
Staff was cordial and helpful. Room was comfortable.
Stayed in April 2024
Reviewed: April 26, 2024
Sheila
United States of AmericaVery dated, but clean.
Acroos the street from market square.
Stayed in March 2024
Reviewed: April 23, 2024
Vasquez
United States of AmericaMy friends car got towed
Convenience
Stayed in April 2024
Reviewed: April 18, 2024
Heindrich
United KingdomFor what you pay you can’t complain
Room was clean,staff so helpful and friendly and it’s walking distance to town
Stayed in April 2024
Reviewed: April 18, 2024
Maribel
United States of AmericaIt was very stained..carpet had a smell. Sofa was dirty looking, one chair we had to share for dinner. Chair was outdated and very stained. Small counter.
Great location, good breakfast. Friendly customer service
Stayed in April 2024
Reviewed: April 16, 2024
Raúl
MexicoOnly boiled eggs on breakfast
Close to downtown
Stayed in April 2024
Reviewed: April 12, 2024
Cristina
United States of AmericaEverything looks a bit old
Need to update everything, starting from the outlets
Stayed in March 2024
Reviewed: April 10, 2024
Jeroen
NetherlandsA little bit old, but clean. Location for Market Square and Riverwalk is perfect. Pool was great in the evening to cool off. Open till 10 pm.
Stayed in April 2024
Reviewed: April 7, 2024
Hayes
IrelandNo triple glazing and we were at the highway side, very noisy all night with traffic. Breakfast, not a great selection and believe you me when they say they finish at 9am, it means 8.59am!
Location was great, market square right across the way and it was a 5 to 8 min walk to the centre. Room was clean and extremely spacious. Lovely swimming pool. Parking available.
Stayed in March 2024
Reviewed: April 4, 2024
Francesco
United KingdomDodgy air conditioning
Very convenient position, a 20 minute walk to the Alamo square and the river walk. Free parking available. Clean structure and decent breakfast.
Stayed in April 2024
Reviewed: April 1, 2024
Ligia
United States of AmericaWas quiet
Stayed in March 2024
Reviewed: March 29, 2024
Hector
United States of AmericaNot enough parking. No elevator. Location ok.
Stayed in March 2024
Reviewed: March 28, 2024
Roger
United States of AmericaThe Tv was not operating
Location good
Stayed in March 2024
Reviewed: March 27, 2024
Dan
United States of AmericaIt was an older La Quinta. Could use some updating.
Location was great and it was quiet.
Stayed in March 2024
Reviewed: March 24, 2024
Kenneth
United States of AmericaCould be modernized
Location
Stayed in March 2024
Reviewed: March 19, 2024
Chialan
United States of AmericaMoldy smell
Great location
Stayed in March 2024
Reviewed: March 19, 2024
Ana
United States of AmericaThe room setup was odd. The furniture smelled. The table was nailed to the wall and took up a lot of space. The bathtub had an awkward floating mat. Great place to stay.... just needs to be kept up!
Customer service was great. The room was ok. Parking lot was good. Checking In/Out was easy. Great location, walking distance for most of attractions.
Stayed in March 2024
Reviewed: March 19, 2024
Daniel
United States of AmericaRoom was dirty both carpet and restroom but the restroom was very outdated and small.
Stayed in March 2024
Reviewed: March 16, 2024
Enriqueta
United States of AmericaExtremely small bathroom
Close to center markets
Stayed in March 2024
Reviewed: March 14, 2024
Raquel
United States of AmericaLocation, The Market Square is right across the street. The friendly staff clean rooms. We stay here every year around this time.
Stayed in March 2024
Reviewed: March 12, 2024
Alyssa
United States of AmericaThe bathrooms were really small
Location
Stayed in March 2024
Cambrils, Spain
Hartford, USA
Uruapan del Progreso, Mexico
London, UK
Hernando, USA
Bremen, Germany
Saratov, Russia
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content