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  5. Reviews of La Quinta Inn by Wyndham San Antonio Vance Jackson

Reviews of La Quinta Inn by Wyndham San Antonio Vance Jackson This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5922 Interstate 10 West, San Antonio, TX 78201, United States of America

#267 of 320 hotels in San Antonio

Guests' Choice

Review Score

Based on 1018 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.3

  • Facilities

    6.3

  • Staff

    7.1

  • Value for money

    6.6

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    5.0
    Would not repeat this stay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were 5 small roaches 🪳 in our room. Crawling by the front door, in the bathroom and on the table beside the television

    The rooms were somewhat remodeled

    Stayed in May 2024

  • Reviewed: April 30, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights

    I entire hotel needs a better look (still outdated/ looks like a motel ). It was recently remodeled, but they spent money on the wrong items.

    I like the location of the hotel with plenty of places and restaurants.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The towels were stained and the personel was sort or rude. I put a 40 dollars safe deposit and it still hasnt been reimbursed although i did not damage any property and everything was in order when I left.

    Accesible to certain areas

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No face on the phone, so I could not call front desk The cable cord on the TV was unplugged. I finally figured out why the TV wouldn't turn on

    Good nights sleep

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I saw roaches all over the room

    It's close to my doctor and staff is very nice

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    I am happy with our overall stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There were stains on the towels and even though we requested a non smoking room, our neighbors were smoking marijuana all night that got into our room because ventilation. I understand this is hard to stop by management, but it did make us a little uncomfortable.

    Room was a great size and renovations were very nice. Breakfast was amazing.

    Stayed in March 2024

  • Reviewed: November 10, 2023

    7.0
    Pleased
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and price

    Stayed in November 2023

  • Reviewed: October 17, 2023

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The place had garbage all over it. An old mattress was standing against the wall in the hallway outside. The pool area and grounds were weedy and unkempt. An afternoon and a $50 weed eater would make a huge difference! Take some pride in your property!! Breakfast was 2 pieces of wheat toast and plain bagels. Nothing else.

    The lady was nice when we checked out. The room was nicely decorated and clean.

    Stayed in October 2023

  • Reviewed: September 22, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't get my room deposit back because they said it smell like smoke and I don't smoke but the lady in the room next to me was walking in an out the room while smoking 🚭. I got charged for it 😑

    How clean it was

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    the little things...
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    ... it could have used a closer eye to the cleaning and setup for the next visitor... overall, it looks great... but there were stray hairs on the shower walls... the bottom of my socks were jet black from the ceramic tiled floor... water left standing in the coffee maker reservoir when housekeeping placed the complimentary tea & coffee packets in there... so... no coffee at 5 in the morning until I got fully dressed... explained my coffee maker problem and got nothing solved until I was driving away at 9 am... three different times I went into the lobby to retrieve a cup of coffee... all i needed was someone to apologize and offer me some solutions... like.... a FRESH packet of coffee grounds or a WHOLE NEW coffee maker setup! It's not that big of a deal, but it IS the little extras we need to feel more than just another dollar made...

    the room was recently remodeled, which was refreshing...

    Stayed in September 2023

  • Reviewed: September 3, 2023

    5.0
    Keycard locks need to be worked on & exterminator spray inside for bugs.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was outside and close to the parking lot of additional businesses in the area. Not really safe, keycard locks need to be serviced. Have exterminators spray in the room and the surrounding areas.

    The location was in a decent spot close to a gas station and coffee shop. Along with a few restaurants.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The volume on the TV was set for low and it was locked

    The location was good

    Stayed in August 2023

  • Reviewed: August 12, 2023

    7.0
    Good Rest
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Checked in late,wanted to go for a swim but couldn't.

    Staff,is great. Nice, clean very quiet. Was disappointed they had no breakfast,but it's all good.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had a smell of something dead in the wall . The floors were dirty.

    Location was great. Wasn't a lot of mess going on.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The management staff was rude.

    The room

    Stayed in June 2023

  • Reviewed: June 24, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was ok, staff very nice. Seemed that the was drug addicts staying a few rooms down. Idk if the person had an overdose but he was left outside the room for a while and the ambulance was called.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I've tried to like this property; have stayed there every month for a long time. It's a remodel gone all wrong- bad painting lack of cauld, no fill to decayed wood on door frames. Truly lipstick on a pig. No lip liner, though. I give up.

    Good location, friendly staff[

    Stayed in June 2023

  • Reviewed: June 7, 2023

    5.0
    It could of been better for the price.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    I didn't sleep all night very noise neighbor's, as check in it was not address the hours of check out or breakfast time. light in room was little difficult to turn on, flickering . Door in rooms were not completely closing my family and I didn't feel safe. Trash outside the room facility was just thrown out not even in the trash can. It could of been better for that price.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    5.0
    didn’t like it
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    everything

    not what I expected

    Stayed in April 2023

  • Reviewed: May 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No television access

    Cleanliness and lovey swimming pool

    Stayed in April 2023

  • Reviewed: May 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the smell of urine on the stairs, some towels looked dirty

    the room was clean , no carpet and looked like new, the location was good and they allow pets

    Stayed in May 2023

  • Reviewed: May 27, 2023

    7.0
    Good
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Its a work in progress. After a year or more of renovation, still no working ice machines

    Friendly staff Clean rooms

    Stayed in May 2023

  • Reviewed: May 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very old, dingy, dirty.

    Staff was great, location convenient.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the only thing was the floors where dirty like they didn’t mop because my feet where filthy dirty

    Like that they call me about my husband leaving his driver license that show their staff are honest

    Stayed in May 2023

Showing 1 - 25

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