2535 South Campbell Avenue, Springfield, MO 65807, United States of America
#25 of 65 hotels in Springfield
Guests' ChoiceBased on 1127 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Kevin
United States of AmericaPool was said to be heated, but was cold. Dogs were barking in hotel.
The breakfast was great with lots of choices.
Stayed in May 2024
Reviewed: May 9, 2024
Carole
United States of AmericaYour staff is totally incompetent when it comes to making reservations or paying, it was an absolute horror show, they unilaterally changed my reservations 4 times wrongly, I paid for the rooms when I left with my credit card then they charged me again after I left… it was the most stressful experience ever
Stayed in May 2024
Reviewed: April 12, 2024
David
United States of AmericaThe breakfast was not very good. It lacked verity in cold cereals. The only cold cereals were a verity of cheerios.
It was small and quiet.
Stayed in April 2024
Reviewed: April 9, 2024
Jean
United States of AmericaTV reception was not good
pretty good
Stayed in April 2024
Reviewed: April 8, 2024
Quinice
United States of AmericaA little outdated.
Great staff.
Stayed in April 2024
Reviewed: April 4, 2024
John
United States of AmericaThe room could use some TLC, IE: bathroom door was broken
I loved the breakfast!!
Stayed in April 2024
Reviewed: March 26, 2024
Henderson
United States of AmericaIt was very clean
Stayed in February 2024
Reviewed: February 20, 2024
Kelly
United States of Americafire alarm kept going off because of humidity regulators in pool area. Because of that, elevators were shut off and we were on 3rd floor.
Stayed in February 2024
Reviewed: January 25, 2024
Dobie
United States of AmericaChair was really dirty and ripping.
Very convenient location, helpful staff and comfy. Freezer space in fridge for my cooler freezer blocks.
Stayed in January 2024
Reviewed: January 20, 2024
Allison
United States of AmericaThe luggage carts were the "airport" style/wheelchair-looking things instead of the hotel carts with the clothing hanger style, personal preference I suppose. No tea in room.
Lots of parking for larger vehicles. The exterior doors allowed for keycard access, making unloading/loading and walking the dog very easy. Ample items for purchase in the lobby.
Stayed in January 2024
Reviewed: January 18, 2024
Miguel
MexicoAll great
Great staff, received with a smile even at 2:30 am
Stayed in January 2024
Reviewed: January 3, 2024
Nancy
United States of AmericaThe mattresses may need to be replaced soon. Mine was not comfortable, a bit too firm for me
The noise level was acceptable even though the hotel was full and it is right next to a very busy road. Also, the male check in host was funny and welcoming. Unfortunately I didn’t catch his name.
Stayed in December 2023
Reviewed: November 27, 2023
Su
United States of AmericaThe barking dogs, The loud refrigerator in my room during the night, The lack of courtesy of other guest and how they where loud in the hallways. That my room was never refreshed while I was there. even thou I told one of the housekeepers
I like the location and how close it was to all the stores and restaurants, and that it was still quiet from the street traffic noise. The beds are comfortable, Breakfast was good, Excellent Customer Services from Staff. Overall the Hotel was always clean and smelling fresh.
Stayed in November 2023
Reviewed: November 14, 2023
Donna
United States of AmericaNo hot tub
Elevator
Stayed in November 2023
Reviewed: November 8, 2023
Tricia
United States of AmericaRoom temperature was difficult to regulate.
Facility was clean and staff was friendly
Stayed in November 2023
Reviewed: October 28, 2023
George
United States of AmericaOn this transit, both coming and going, staying on different floors… the tv noise from the adjoining rooms were disturbing and went all night. We have not noticed this prior.
Springfield is halfway in our travel to see family and we like that the hotel is off the “beaten path” and quieter and we believe more secure than off the highway. A lot of amenities near by too.
Stayed in October 2023
Reviewed: October 24, 2023
Patricia
United States of AmericaSystem had technical problems with appropriately charging hotel bill. Front desk persons handled it great
Front desk staff was excellent. She managed the stress of technical problems with billing fine.
Stayed in October 2023
Reviewed: October 11, 2023
Frank
United States of AmericaNo USB plugs in the room
Why aren't there USB equipped plugs in the rooms?
Stayed in September 2023
Reviewed: October 10, 2023
Adrienne
United States of AmericaThere is a very strong bleach smell from the pool as you enter the lobby.
This was a nice hotel. They put us on the business floor and it was very quiet. The workers were all friendly. The hotel was clean. The bed was comfortable.
Stayed in October 2023
Reviewed: October 4, 2023
Chirell
United States of AmericaWe had an issue while checking out we pre-paid for our hotel and when we got to the front desk we were told the card declined but the charge is on my credit card ! Employee Kelly had a horrible attitude.
It was clean ! Check in was fine and
Stayed in October 2023
Reviewed: October 4, 2023
Janice
United States of AmericaNo hot tea.
They offered a lot of options for breakfast, but we’re unable to provide even a teabag for a cup of tea…my only disappointment.
Stayed in October 2023
Reviewed: September 29, 2023
Laura
United States of AmericaReally no complaints. The location is on a busy road but it really didn't impact our stay.
The hotel was very clean and comfortable. The decor in the room was nice. We really enjoyed our stay. The lady in charge of breakfast was soo nice and kept everything sparkling clean and filled.
Stayed in September 2023
Reviewed: September 18, 2023
Lisa
United States of AmericaNothing
The bed was the best that we slept in for our entire trip! Very comfortable and we also appreciated that the third floor was for business travelers as will as those guests not traveling with pets or children. It was quite and we appreciated that separation, especially since the night before where we stayed we had a baby cry into the night.
Stayed in September 2023
Reviewed: September 4, 2023
Tim
United States of AmericaNone
Very clean
Stayed in August 2023
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