145 Innkeepers Lane, Amherst, NY 14228, United States of America
#9 of 17 hotels in Amherst
Guests' ChoiceBased on 846 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
8.2
Value for money
8.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Graca
CanadaN/A
Friendly
Stayed in May 2024
Reviewed: May 16, 2024
Pauline
CanadaSmells nice , quiet, near all the shopping
Stayed in April 2024
Reviewed: May 8, 2024
Scott
United States of AmericaFront desk staff can be more welcoming. Both times I've stayed here was met with not very welcoming people who seem a bit bored/unhappy with their jobs. But, this isn't a deal breaker, since it's a few minute interaction during the entire stay. Check out is way easier, just drop your room keys in a container and leave, no need to talk to anyone. My real only gripe with breakfast is that the sitting area gets full quickly during "rush" morning times, where you might run out of places to sit if its a busy weekend morning, and you aren't allowed to take the food back to your room. Other than that, I appreciate the food varieties greatly. Not much to gripe at in general.
Very adequate hotel in prime location. The hotel is relatively small, and stays pretty quiet at night. Only occasionally can you hear a neighboring room door slam shut, but it usually stays quiet the entire night. The rooms are spacious, very comfortable beds, nice TVs and huge bathrooms. The breakfast is great too, lots of options for anyone that is always included with the rooms. The wifi works really well. It's a great hotel that I will continue to stay at every time I come into the area for trips. I can't get over the prime location too, being so close to the boulevard makes it so easy to quickly run out to any store to pick anything that's needed up.
Stayed in March 2024
Reviewed: April 18, 2024
Bailey
United States of AmericaThis really had nothing to do with the hotel itself, but there was a lot of noise…. For example, there was a baby next door that cried all night. I put on white noise that drowned it out a bit.
The indoor pool and breakfast was amazing. The room was so comfortable as well.
Stayed in April 2024
Reviewed: April 16, 2024
Judith
United States of AmericaNo outlet near mirror. No towel racks. Little things that make a big difference
Stayed in April 2024
Reviewed: April 3, 2024
Falon
CanadaClean
Stayed in April 2024
Reviewed: March 28, 2024
Cathy
CanadaUnfortunately, I did not have breakfast at the hotel.
Stayed in March 2024
Reviewed: March 19, 2024
Sarah
CanadaNone
Clean
Stayed in March 2024
Reviewed: February 28, 2024
Lashawnda
United States of AmericaI did notice crumbs off food on the floor.
The property was clean and in a quiet area.
Stayed in February 2024
Reviewed: February 25, 2024
Summer
United States of AmericaThe curtains are too short. The sun shines in under them so the room is bright in the morning. If they were a little longer it would have been darker still and way better. The eggs and bacon for the breakfast didn’t seem fully done. Other than that there was nothing to complain about
The beds were the most comfortable hotel beds we have had!
Stayed in February 2024
Reviewed: February 9, 2024
Serge
CanadaRead what I liked
Breakfast was great, staff very pleasant, location was perfect since we were there to shop in Amherst….smell was excellent walking in the halls with a mist of a very mild pleasant clean odor…the only problem was our door must have been missing a spring, so it kept slamming upon closure… other than that, I was very surprised that this chain exceeded my expectations!!! Will return again to this location… oh and the price was crazy cheap, even with our USD-CAD exchange, it was an excellent value!
Stayed in January 2024
Reviewed: February 7, 2024
Tadeusz
United States of Americaprice
very good
Stayed in January 2024
Reviewed: January 27, 2024
Michael
United States of Americagood
Stayed in December 2023
Reviewed: January 25, 2024
Logan
CanadaThe pool closed at 9pm
Parking was easy Rooms were nice
Stayed in January 2024
Reviewed: January 23, 2024
Rachel
United States of AmericaThe bathroom light is somehow linked to the foyer light
Very convenient, clean, accessible to everything
Stayed in January 2024
Reviewed: January 2, 2024
Warren
Canadanothing except no movies in room
Clean comfortable good value
Stayed in January 2024
Reviewed: December 30, 2023
Amreen
CanadaThere was a whirling sound in the room through the night but very light .. Bed and pillow was not the greatest; ok for 1 night.. surprised they didnt provide toothpaste and Body lotion in the bathroom...
The hotel is maintained well.. Quick Check-in and check-out. The room was neat and clean.. Very spacious.. Bathroom was clean and ample towels were available. Free Breakfast - Eggs, potatoes, Bread, Pork sausage, Cereals, Oats, Coffee, and a waffle station. Free parking - ample available .. !!
Stayed in December 2023
Reviewed: December 15, 2023
Amber
CanadaThe one thing I don’t like about this hotel and it has had multiple times, I book with the option to pay at property once I arrive, and each time I have stayed there they either take the room price off or one night cost ahead of time on the day I check in. I’m not sure why they do this as no other hotel makes you reserve payment ahead of time especially when you choose the option to pay once you arrive.
I like how clean and comfortable the rooms are, it’s also quiet. There was a team staying there while we were and I never had any noise issues. The breakfast is also really well done.
Stayed in November 2023
Reviewed: December 4, 2023
Cecilia
Canadan/a
We enjoyed our 1 night stay. Breakfast was very good. Room was spacious for our group of 4. Beds were very confy.
Stayed in December 2023
Reviewed: December 3, 2023
Melia
United States of AmericaI smelled smoke all night. Cigarette and marijuana
Clean. Friendly staff.
Stayed in December 2023
Reviewed: November 28, 2023
Allison
United States of AmericaDistance to my daughter’s university.
Nice room, clean and comfortable.
Stayed in October 2023
Reviewed: November 23, 2023
Jackie
CanadaNothing
Comfortable and clean hotel with a decent breakfast
Stayed in November 2023
Reviewed: November 21, 2023
Kevin
CanadaParking spots were very narrow.
Very clean facilities.
Stayed in November 2023
Reviewed: November 10, 2023
Hawton
CanadaThere was a HUGE brown-red stain on the white bed spread
Location
Stayed in October 2023
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