The light by bed didn’t work The security latch was broken so we got locked out A sheet smell of perfume was odd Toilet paper hadn’t been filled and no extra left in the room

Location and value Bath soap was great!

Stayed in April 2024

NA

Location and breakfast is provided

Stayed in April 2024

Hot tub was broken

I didn’t eat breakfast

Stayed in March 2024

Dated carpet stained in many locations breakfast was ok people with kids letting them run wild

Close to Disney cruise port close to gulf

Stayed in March 2024

The staff wasn't the friendliness.

It was near the beach.

Stayed in February 2024

it was very hard to find period it was not on the seawall, and we drove around the block six times trying to find the turn to get in there

clean facility. Comfortable bed and comfortable pillows.

Stayed in March 2024

Halls has coffee smell or foul smell

Very nice and clean

Stayed in March 2024

no way to warm food,

breakfast was good, rooms or lobby need to have access to a microwave.

Stayed in March 2024

Not too clean

Is modern

Stayed in December 2023

Location was a little hard to find. Not clearly visible from main street. Drove past it twice!

Your staff very helpful.

Stayed in January 2024

Ceiling leaked a bit during rain storm

Comfortable room, nice breakfast. Close to beach

Stayed in January 2024

The room could have been a little cleaner. I also didn't like that we could not pay for room in cash.

I loved the shower. It's nice to have a door instead of a shower curtain. The lighted up mirror was also nice in the bathroom. It was a good location, felt like we were right in the middle of everything we went to do. The beds were soft.

Stayed in December 2023

The Front Desk staff could do with a reminder that as the first encounter guests have with this property, their interaction could be a little more welcoming.

Those pumpkin spice breakfast waffles are AMAZING! I found the hotel room super clean and the bed incredibly comfortable.

Stayed in December 2023

A little out of downtown, without a car.

Standard breakfast, room is modern, with excellent decor, minimal carpets, very clean. Location is a little out of downtown, however there is a trolley along the seawall that goes to Moody Gardens or downtown. Grocery stores such as Kroger or Walmart's are within 10 minutes walk, allowing one to buy food for a supper to be had in the room. There is a coffee machine, fridge, and microwave.

Stayed in December 2023

Trying to find the entrance to get to the hotel was impossible for people who are out of state.

Stayed in October 2023

It was all good.

Gluten free options would have been nice!

Stayed in November 2023

There is no street sign or any type of information that lets you know of your location. The towels were stained.

Great, love the scrambled eggs, waffles, sausages, and everything else.

Stayed in November 2023

On the third floor the hallway there was a strange order maybe a new carpet ?

It’s newness and openness in the common area

Stayed in October 2023

Difficult to find No sign on Seawall Shutting off breakfast at 9:15. I wanted milk for my cereal but the door was closed to that part. Coffee area was the only area open at 9:15.

Clean, neat, easy to register

Stayed in October 2023

The concierge at the front desk is very helpful.

The breakfast was a little weak, but we did get there at 8:30

Stayed in October 2023

We had a little safety issue in our room. The border around the carpet had a corner come up on it.

It was easy to find and get to.

Stayed in September 2023

Our bed linens were dirty, the pillows were horribly flat and the beds were uncomfortable! There was sand in the shower upon our arrival, our room felt humid the entire night even with the air on 68, and no TV guide!

This room was close to the beach! The hotel itself is very nice, the little interaction I had with staff was good.

Stayed in September 2023

The beds are super comfy! Excellent location and the staff is friendly and helpful.

Stayed in September 2023

When we entered our room everything seemed fine but we started to noticed a few details around . . Our TV had big water dripping stains (we didn't use it at all but it was weird) . Our restroom door would not close at all it was so hard to get it closed . The smell of the room well the whole hotel was over powering sometimes of wet carpet and humid . Last but not least . Out of 2 elevators only one would work the quickest . At moment of checking out one would work and other took us 15 min for it to open ND when it did it took us to 3rd floor instead of one and it shook like if we had falling or it had gotten stuck. Worse fear ever. It took us to second floor again after pressing first floor and pressed first floor again and too us to 3rd and then dropped us off at 1. . It was so scary and we had a staff from the hotel with us at that moment and she also screamed when the elevator shoot so hard . Also at check in i had requested to get a room close to my sister in law but when i asked i was answered with a really bigg attitude that it changed my mood right away . Other then that the stay was pretty smooth for one day .

Hotel was clean and had a pretty big parking lot..

Stayed in September 2023