2321 Troost Ave, Kansas City, 64108, United States of America
#34 of 114 hotels in Kansas City
Guests' ChoiceBased on 1731 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.4
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Paul
United States of AmericaLimited selection for breakfast buffet, but not a big deal.
Nice place for a business trip
Stayed in May 2024
Reviewed: May 22, 2024
Werronen
United States of AmericaUncharged for 2nd night
Great breakfast, comfy bed nicer gym
Stayed in May 2024
Reviewed: May 22, 2024
Lynne
United States of AmericaWater pressure - in at least my shower - wasn't great. The coffee at breakfast - "terrible."
The hotel was very clean, parking was close to entrance, easy on and off to Highway, and the staff person was friendly. Decent areas nearby to walk pets. Continental breakfast was OK, not great, not bad. Nice touch - Dove mini soap bars in bathroom. Nice white bedspreads and pillows, had a great night of sleep in comfy bed.
Stayed in May 2024
Reviewed: May 21, 2024
Xi
United States of AmericaNot many restaurant nearby, need to get a taxi to go to a good place for dinner.
Very clean hotel, great staff, very friendly,need to take a taxi if you are going to the convention centre but manageable.
Stayed in May 2024
Reviewed: May 20, 2024
Liz
United States of AmericaWe only stayed one night but did notice there didn't seem to be a hairdryer in our room. I'm sure one would have been provided if we needed it. The staff were lovely.
We loved the location! We wanted to be close to the Nelson-Atkins museum and the hotel is close to so many attractions and great places to eat. Loved the view of the city we had, friendly staff, great water pressure in the shower, comfy beds and easy safe parking!
Stayed in May 2024
Reviewed: May 19, 2024
Kristin
United States of AmericaThe mattresses were not as comfort as other hotels. They were too soft.
It was the most convenient hotel that I’ve stayed at for traveling with my elderly mom who uses a wheelchair. The shower has a rubber lip that prevented the water from going all over the bathroom floor. The little chair table in the room was perfect for her the wheelchair. The room was big. The bed wasn’t so high that she needed a step to get on it. Timothy at the front desk was so helpful, friendly, and just pleasant. He was outstanding. I liked the toiletries they provided. The breakfast was pretty good! The muffins and coffee were great!
Stayed in May 2024
Reviewed: May 18, 2024
Ruoqian
CanadaNo pool.
Comfortable bed. Everything was perfect.
Stayed in May 2024
Reviewed: May 17, 2024
Oksana
United States of AmericaI was not satisfy with breakfast options.
I did like location
Stayed in May 2024
Reviewed: May 16, 2024
Peggy
United States of AmericaVery comfortable room, very clean grounds, good breakfast.
Stayed in May 2024
Reviewed: May 9, 2024
Wayne
United States of AmericaThe breakfast was not very good. The shower pressure was poor.
The breakfast, like most mid-range hotels was just ok. The room was great, the hotel was nice and the staff were friendly and accommodating.
Stayed in May 2024
Reviewed: May 9, 2024
Melinda
United States of AmericaBreakfast mediocre, but at least there was something and was complimentary
Newer property, clean, friendly staff, stayed to move daughter out of college into an apartment. Good value for money, I usually stay in country club plaza area, first time in this area, would stay again.
Stayed in May 2024
Reviewed: May 9, 2024
Lu
United States of AmericaBreakfast was okay.
Room clean. Bed comfortable.
Stayed in May 2024
Reviewed: May 7, 2024
Nichole
United States of AmericaNa
Pet friendly. Clean facility. We were able to park our vehicle and trailer right in front of the property. Pleasant staff and accommodations.
Stayed in May 2024
Reviewed: May 5, 2024
Bradt
United States of AmericaThe only thing I'd complain about was the water pressure in the shower was terrible took awhile to get shampoo and conditioner out of my hair due to lack of water pressure
Stayed in April 2024
Reviewed: May 3, 2024
Anne
AustraliaThe location was close to attractions, but you needed a car. Use of disposable cutlery, cups and plates at breakfast time.
The breakfast room was excellent and provided a good selection of basic breakfast items. I was able to cook my own bread (GF) in their toaster. The staff were very helpful and we were able to get an early check in. Parking was very convenient. Elevator was available. Very quiet rooms. They had a little shop for snacks. Good internet. The rooms and the hotel were clean and well maintained. Hot showers.
Stayed in April 2024
Reviewed: April 30, 2024
Matthew
United States of AmericaLoud guests the night I stayed. It sounded like there was a party going on. Never did call the desk to complain. Very low water pressure…barely enough to rinse the soap off. I did take a late shower, about 10 am, not sure if this was peak laundry time for the property??
Convenient and easy access to the interstate. Staff were pleasant and helpful.
Stayed in April 2024
Reviewed: April 30, 2024
James
United States of AmericaHad to Uber everywhere
Stayed in April 2024
Reviewed: April 24, 2024
Shelly
GermanyIt was a great stay, however the cooling unit made a pitchy noise which made sleeping difficult
Stayed in April 2024
Reviewed: April 22, 2024
Aimee
United States of AmericaThe furniture in the lobby was dirty. Some additional attention to cleaning this area is needed.
Staff was really welcoming and friendly. We asked for some restaurant recommendations and was provided with great options (food was great).
Stayed in April 2024
Reviewed: April 19, 2024
Thomas
United States of AmericaThe beds had some stains on the sheets. If you're not the top floor, you are subject to hearing loud foot traffic from the room above.
Breakfast was good, the staff were good too
Stayed in April 2024
Reviewed: April 18, 2024
Shawn
United States of AmericaBed sagged toward the middle.
Breakfast was so-so. What they had was good, needs more variety.
Stayed in April 2024
Reviewed: April 15, 2024
Anni
United States of AmericaOur air conditioner was squeaky and we could not get it fixed (and therefore not use it).
Free parking and the hotel is in good shape, since it's fairly new. It was quiet for us as well.
Stayed in April 2024
Reviewed: April 13, 2024
Nick
United States of AmericaNo bacon and sausage for breakfast
Nice and clean
Stayed in April 2024
Reviewed: April 13, 2024
Charles
United States of AmericaBreakfast is good but could offer a greater variety of options.
Clean facility, polite staff, and nice neighborhood
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content