Tv would not work properly

Location was great and easy to walk

Stayed in April 2024

TV reception very bad. First room at check in was not what we requested. Older black lady at check in counter was not friendly.ú

Location. Wait staff. Size of room. Quality of food. Taking parking fees off our bill for bad tv reception. Having microwave and frig in our room. Available coffee in lobby.

Stayed in April 2024

Booked with Bookings for my stay in Nashville. I then realized I had booked for arrival March 27 (the default day) not the day following. Immediately notified Bookings for a change of arrival date. Thought this would be an easy fix as I contacted them within 5 minutes of the error. NOT A CHANCE. All my 5 messages were ignored and the contact number was for the Hotel. They rightly explained that I needed to contact Bookings to fix. There is no phone contact number for Bookings.com As I was 1,000 kms away I could not get there. I'll never use Bookings again. Here's a tip. Use Bookings to get the hotel rate. Then call the Hotel directly. They will give you the same rate a and a better room. And you can actually speak to someone.. NOT A BOT in Amsterdam.

Stayed in March 2024

Hotel quadruple charged my card and when called the front desk and manager couldn’t rectify the issue, told me to call my bank on Monday and charges should fall off. Saw a worker making a sign for $100 cash for parking for an event.

Breakfast was great and available seating.

Stayed in April 2024

The TV kept glitching out, I guess it was through wifi, but very annoying. The noise from the interstate.

Very clean. Within walking distance to stadium and town. Has breakfast which is very good. The bar area is nice and the food is very good.

Stayed in April 2024

My only complaint is that the beds were VERY uncomfortable. Hard as rock. One step up from sleeping on the floor. They did not have any mattress pads or anything to offer up to make it better. The gal at the front desk, tried her best by giving us some extra pillows and comforter, but it just did not do the job. I have been at other hotels where they can give you some kind of egg crate to help. It would’ve been nice if they had something because in Nashville we did so much walking and we did not get good night sleeps. My husband was miserable. Luckily we were in a king suite so we had a little couch with a hida bed. We moved that mattress and put it on top of of our bed, but it still really did not help. The most comfortable thing in the entire room was the couch itself which my husband did not fit very well on. Not to mention this was a romantic getaway for us, so the last thing we wanted to have to do was Sleep separately. Because of the beds, we likely can’t stay at that hotel again, which is unfortunate.

The location was excellent. Everything was super clean and nice.

Stayed in April 2024

Was good. Just needed some variety. It was the same thing every morning.

Stayed in March 2024

Paying for parking. Can’t get in and out of parking to check in until room is ready

Price point is good. Not too far from Broadway

Stayed in April 2024

The price, space was tight in the room

The staff and breakfast

Stayed in March 2024

Little inconveniences like light bulbs out in room I stayed in, loose shower head squirting water on floor, confusing elevator set up.

Location, friendliness, comfort, great breakfast.

Stayed in April 2024

How loud it was being right off the highway. How you could head every door open and close. How you could hear people walking up and down the hallway. How you could hear people talking in the hallways, in the rooms. But also to be fair, there was alot of weddings, and Soccer stuff going off so the people where being g extra loud, so maybe on normal nights you can't hear as much. I would most definitely stay again. The hotel is beautiful and has great amenities. Restaurant with great food, bar with great staff, breakfast with delicious food. Valet who is polite, professional, and prompt, a pool which I heard was great. Like I said just the sound was the only down fall for me.

I loved the location, easy access to downtown Nashville, about 1 mile to the center of Nashville. Right across from the stadium. Janice (night clerk ) was a dream loved her, wonderful. The gentleman working the bar Friday night(wish I would have gotten his name) I want to say thank you a million times over for getting my husband's phone after he left it at the bar. To the Security guard working Friday night I hope you get a raise you deserve it, thank you for taking the time to look for my drunk husband. Lol To the management of this property you should train all of your employees like these three. They took the time and the care for me and my husband two complete strangers, but help both of us out when they did NOT need or have too. For thank I thank and bless all three of you!!

Stayed in April 2024

I knew ahead of time from reviews I read. I did get a room on the expressway side. So traffic was loud. But this wouldn't stop me from staying here again. The TV also glitches like the reviews stated. It was only me and my husband so we were fine.

The room size was awesome. The location was great. The workers at the breakfast area were amazing from food to clean up. It was kept real clean.

Stayed in April 2024

Broken parts to....??? Where in bathroom no one ever came to check. Only had hot water in the shower not the sink. Yes we had a corner king suite but with the winds being so high the room never got above 68 degrees. Again reported it no one ever came. Also I'm home now and I'm still waiting on extra towels that never showed up. Then the pulling in to unload and go in to the garage is clearly marked with arrow making it all one way. Some bozo was doing it backwards. Reported it to gentleman at the stand and he never did anything about it because he was to busy arguing on his phone. There was almost an accident with that hotel guest and the Uber driver we were waiting on. I multiple times requested to speak to a manager or have him/her call me still waiting.

Great location to broadway and easy for the hockey game. Great commute to the airport also.

Stayed in April 2024

Parking was a problem sometimes because access to the parking garage was often blocked by the cars of people checking in and the valets weren't always present to let people into the garage and let them know they could access the lobby from the parking garage. The breakfast food quality is fairly typical of a hotel breakfast. It was well-stocked and warm but not a lot of protein options, too much bread.

Lots of onsite parking connected to the hotel - didn't have to go outside to reach the car. It's always nice to have the option of breakfast in the morning. The facility was clean and the staff was friendly. This would be my go-to if I were in town for a Titans game.

Stayed in April 2024

The hotel is adjacent to I-40 so traffic can be heard. Its a good 20 minute walk in to downtown Nashville

The hotel had a bar which was nice if you didn't want to venture out

Stayed in March 2024

Breakfast

Location Comfortable beds and spacious room

Stayed in April 2024

Checking in was a little confusing as to where to park while checking in. King bed bedding was sub par.

Staff was very nice and the property was very clean.

Stayed in April 2024

The TV in room was terrible wanted to relax at night after crazy walk day and wind down and TV didnt work well at all

The breakfast area and food was really good

Stayed in April 2024

Pool and gym were tiny. Breakfast could've had more choices and could've stayed open longer.

The room was spacious and the bed was comfortable. We enjoyed the breakfast in the mornings and it was easy to walk to Broadway. Parking was also easily accessible. Good choice for budget conscious travelers.

Stayed in March 2024

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Beautiful room. Friendly employees. The walk to Downtown is very doable.

Stayed in March 2024

Noisy at times being next to interstate highway.

Easy walk downtown. Nice views from room.

Stayed in March 2024

The TV was infuriating. We could not find a menu or list of stations or shows. The worst thing was it kept freezing up and when it finally resumed you would have missed the story line. I think it is on WiFi and it was terrible.

Breakfast was great, everyone was polite and friendly. The hotel was attractive and modern and clean.

Stayed in March 2024

Towels not female friendly

Free breakfast,location

Stayed in March 2024

Traffic noise a little loud, just bring earplugs

Good breakfast, great location, walk to downtown

Stayed in March 2024