550 2nd Street , Santa Cruz, 95060, United States of America
#6 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 537 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.0
Value for money
8.3
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Bruce
United States of AmericaNothing
Location, cleanliness
Stayed in May 2024
Reviewed: May 17, 2024
Joseph
United States of AmericaN/A
The hotel was clean the rooms were large and comfortable. The breakfast was very good and the staff was very friendly
Stayed in May 2024
Reviewed: May 9, 2024
Brandie
United States of AmericaThey charge $25 to park
It was lovely, clean, close to the beach
Stayed in May 2024
Reviewed: May 6, 2024
John
United States of AmericaBreakfast probably could be longer than on the weekdays.
Location, professional staff, cleanliness, parking garage, breakfast. Everything was great for my family. Enjoyed amenities like the pool and breakfast.
Stayed in May 2024
Reviewed: May 1, 2024
Kristie
United States of AmericaAll was good
Breakfast was great! People are always so nice here, always clean, smells good, comfortable stay, thank you!
Stayed in April 2024
Reviewed: April 30, 2024
Pittman
United States of AmericaThe breakfast is only served for 3 hours during the week. It should be served longer.
The place was super close to the beach. The staff was friendly, and the room was very clean.
Stayed in April 2024
Reviewed: April 30, 2024
Matthias
GermanyFair pricing for an additional price after the next hotel cancelled.
Stayed in April 2024
Reviewed: April 29, 2024
Dennie
United States of AmericaA few more options for breakfast would have been nice.
The room was large and nice.
Stayed in April 2024
Reviewed: April 29, 2024
Julie
United States of AmericaN/a
Very clean ! Friendly staff! Walking distance to wharf and boardwalk!
Stayed in April 2024
Reviewed: April 24, 2024
Li
United States of Americabreakfast could be better.
room is very clean,.better than expectation. it is close to the beach, very convenient.
Stayed in April 2024
Reviewed: April 15, 2024
Tumua
United States of AmericaBreakfast time needs to change to a later time because it was too early for some of us coming there for vacation. There was a lot to see and things to do therefore some people like to sleep in a little before breakfast.
Everything was within walking distance therefore the hotel location was perfect. We didn't eat breakfast because it was served too early. We truly enjoyed walking to downtown, boardwalk and the pier from the hotel.
Stayed in April 2024
Reviewed: April 13, 2024
Paul
United KingdomSmall breakfast area and lack of seating. Breakfast should run until 10 not 9 as this is a holiday hotel and not a business hotel. Taxes and parking increased the original price by around 50%...it would be good to have an indication of these prices so there are no surprises.
Stayed in April 2024
Reviewed: April 11, 2024
Demaree
United States of AmericaDidn't have a hot tub, just a small pool. Paid extra for an ocean view and it wasn't an ocean view. Buildings were blocking the view. Charged extra for parking. Breakfast was so-so and unattended. No bathtub in room. Rooms were not sound proof. Housekeeping came into the room when there was clearly a do not disturb sign on the door and we had indicated that we weren't checking out until later. Not cool.
Scent was nice, beds were ok, access was easy. On site parking is helpful. Secured property which is good for the location. Breakfast included.
Stayed in April 2024
Reviewed: April 6, 2024
Bryn
United States of AmericaBreakfast was ok. Not enough seating
Location, clean
Stayed in April 2024
Reviewed: April 3, 2024
Phyllis
United States of AmericaExpensive, but worth it. Bed noisy at times. Think frame was broken? No extra blanket.
Beautiful spot. Professional staff. Good breakfasts. Parking underneath, so protected from thieves/weather.
Stayed in March 2024
Reviewed: March 24, 2024
Daniel
United States of AmericaI did use their fitness center, it's very small and consists of mostly cardio equipment. Still was pleased I had the ability to stay on top of my routine.
Suite with partial ocean view was above expected, the bathroom is very large and roomy. Balcony with ocean view. Double television was a pleasant surprise. I was considering a late check out, and didn't even have to go by the front desk to be accommodated - as they send an inquiry by text the morning of. Enclosed parking provided, peace of mind knowing my vehicle was safe! On site parking does cost extra.* Breakfast is a hot/cold menu of items, is very fresh. A++ on the breakfast, very pleased.
Stayed in February 2024
Reviewed: March 21, 2024
Sheila
United States of AmericaNo view and top of hill.
It was close to boardwalk, everything was clean and up to date. The breakfast wash a really nice touch. We enjoyed it very much.
Stayed in March 2024
Reviewed: March 21, 2024
Shana
United States of AmericaThe bed was super comfy. Room was clean and spacious.
Very nice clean and comfy.
Stayed in March 2024
Reviewed: March 18, 2024
Martin
United States of AmericaParking garage
Close to walk to anything I wanted!
Stayed in March 2024
Reviewed: March 16, 2024
Plante-laurence
United States of AmericaOur stay was wonderful. The entire grounds including our room was so clean!! The bed was comfy and the shower was really nice. The breakfast was perfect. The underground parking was safe and clean as well. All the staff was helpful and nice. The housekeepers really paid attention and did an extremely nice job in keeping the place nice. We will definitely return and stay here again.
Stayed in March 2024
Reviewed: March 16, 2024
Clint
United States of AmericaExcellent location and facilities. Room was exceptionally clean and room was cleaned and bed made daily, which a lot of hotels have gone away from lately. The outside architecture was also very appealing and has the appearance of a much more expensive hotel.
Stayed in March 2024
Reviewed: March 16, 2024
Becky
United States of AmericaThere was a bathroom in the general area that had tools and what looked like garbage inside. The room smelled musty and the ac/heater in the room made noise
Very clean and perfect location for the concern at Kaiser Permanente Arena
Stayed in March 2024
Reviewed: March 1, 2024
Jennifer
United States of AmericaThat there was no sheets on the couch bed, and it had a pee spot.
Everything
Stayed in February 2024
Reviewed: February 28, 2024
Jennifer
United States of AmericaEverything… it’s a beautiful hotel close enough to the beach you can hear the waves at night.
Stayed in February 2024
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